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Hilton Garden Inn Chattanooga / Hamilton Place

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Hilton Garden Inn Chattanooga \/ Hamilton Place
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560 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chattanooga / Hamilton Place
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Showing 555: English reviews
Barrie, Canada
Reviewed 2 weeks ago

Very nice, clean hotel. We stopped here on our way to Florida and had no issues here. Our room was great. Everything was clean. Free parking, safe location, free wifi. The pool towels were large and fluffy which was an awesome surprise (not the usual teeny, tiny towels that are super thin at other hotel pools). Way to go Hilton!...

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Helpful?
Thank TravelVan936
Management response:

We are so glad to hear that you enjoyed your stay with us! We strive to exceed expectations and do our best to accommodate our guest. We look forward to seeing you again!

va
Reviewed 3 weeks ago

The Building is beautiful inside and just got new floors installed. It was very clean and well maintained. The desk staff was kind and helpful and all of the maintenance people were very thoughtful and friendly. I would not recommend the restaurant, though. We chose to stay in from the weather and dine in the hotel. This was a mistake....

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Helpful?
Thank familyoffourVa
Management response:

Thank you for your feedback! We are truly sorry there was issues with the restaurant. I will report this to our team so we may sort it out. I am glad to hear that you enjoyed the staff! We work hard to accommodate our guests and exceed expectations. We hope to see you next time you're in town!

Atlanta, Georgia
Reviewed 3 weeks ago

This hotel was in a great location, only about 15 minutes from downtown. Customer service was superb, the hotel was immaculate, and the staff were very accommodating. This place will be my number one choice whenever I visit Chattanooga again!!! Everything was excellent!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank K6306TLalicem
Management response:

So glad to hear you had such a great stay! We strive to exceed expectations and work hard to accommodate our guest needs. We look forward to having you stay with us again! Respectfully, Sherie Deardorff.

Woodstock, United States
Reviewed 4 weeks ago

Great service from checkin to checkout. Front desk peeps were on point. Service in breakfast buffet was better than expected. (BE SURE TO TIP YOUR WAITRESS). This should be a no brainer, but I watched as several coupon meals were left tip less. Close to our excursions while visiting Chat, and free parking to boot :) Would stay again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ericsR7248HL
Management response:

We are so glad that you enjoyed your stay with us. We work hard to exceed expectations and we sincerly appreciate your feedback! We look forward to seeing you again. Respectfully, Sherie Deardorff

Franklin, United States
Reviewed 4 weeks ago

We had a great time, the spa room was very relaxing. Very enjoyable. The staff were friendly and accomidating. When our food was delayed, delaying our plans for the day our check out time was extended. We would stay again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rondah693
Management response:

I am so glad to hear our staff helped accommodate you during your stay and apologize that there was a delay with your food. Our team strives to be our best and exceed expectations. We look forward to welcoming you back again! Respectfully, Sherie Deardorff

Chattanooga
Reviewed 5 weeks ago

Nice hotel but room was not clean there was hair everywhere on bedding and floor. If room was clean I would have gave 5 stars. I left after a few hours and did not report my issues to the staff. For the price I felt the room should have been clean.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank aprilf73
Management response:

I am sorry you found your guest room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. Sincerely, Sherie Deardorff

Springfield, Ohio
Reviewed 5 weeks ago

On our way to Florida, this hotel has been our first night stopover for several years now. I find all Hilton Garden Inns to be exceptional and I always feel like I'm staying in a much higher price hotel. The Garden Inns in the Hilton chain are actually on the lower level of Hilton, but I didn't know that until...

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Helpful?
Thank tacketsa
Management response:

I am glad you can count on us to provide you with an enjoyable place to stay. We strive daily to be the best we can and exceed expectations. Please accept my sincere apology due to our beds not meeting your standards. I hope we continue to be the first stop choice during your trips and we look forward to...

Irmo, United States
Reviewed 5 weeks ago

Hilton Garden Inn has just enough amenities for the business traveler or family. Dining room and bar minimize the need to leave the property after business hours. The fitness center is better than most hotels in this class and the staff is extremely friendly. The location was convenient to my business meeting and was surrounded by plenty of restaurants and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Christopher M
Management response:

Thank you for your kind comment as we strive daily to meet our customers expectations. We truly appreciate your loyalty not only to our property but to the Hilton brand. We look forward to serving you again on you next trip back to Chattanooga. Respectfully, Sherie Deardorff

Atlanta, Georgia
Reviewed 5 weeks ago

After an extremely long day, I arrive in Chattanooga to stay at the Hilton Garden Inn. I have stayed at this hotel often over the years and it is convenient to I-75. I arrived late but had preselected the room and check-in at the front desk was smooth. The surprise came when I got to the room. Either the hotel...

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Helpful?
Thank Loki2990
Management response:

Dear April Foreman: I am sorry you found your guest room unacceptable. Our team works very hard to keep every room and bathroom clean. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. Sincerely, Sherie Collins Guest Service Manager Hilton Garden Inn Chattanooga Hamilton Place sdeardorff@vhghotels.com (423) 308-4400

Nashville, TN
Reviewed 16 February 2017

Highly recommend this hotel for its location and friendly staff. Rooms are very nice and clean, Cafe serves wonderful food. Check in and check out is easy. Everyone at this hotel treats you as if you are the only guest they have and are glad to see you.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rufusdNashville_TN
Management response:

Dear April Foreman: We are glad you found our hotel staff and amenities to your liking. Our team strives to exceed expectations every day. We look forward to seeing you again! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Sherie Collins Guest Service Manager Hilton...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga/Hamilton Place hotel is conveniently located off of Interstate 75 at exit 5. Nestled perfectly between the Downtown Chattanooga attractions and the Chattanooga Metropolitan Airport, the Hilton Garden Inn Chattanooga Hamilton Place is ready to help you relax and enjoy your vacation or corporate venture. Hamilton Place Mall, Tennessee's largest shopping experience, is only a few blocks away and is surrounded by over 100 restaurants. The Hilton Garden Inn Chattanooga Hamilton Place hotel is centrally located to several corporations and is the perfect home away from home during your business travel needs. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga / Hamilton Place

Address: 2343 Shallowford Village Dr, Chattanooga, TN 37421-6785
Region: United States > Tennessee > Chattanooga
Price Range: $170 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga / Hamilton Place 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Chattanooga / Hamilton Place Hotel Chattanooga
Hilton Garden Chattanooga
Hilton Chattanooga
Chattanooga Hilton
Hotel Style:
#6 Family Hotel in Chattanooga
#7 Business Hotel in Chattanooga
#8 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga / Hamilton Place staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Chattanooga / Hamilton Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In addition to being a Jacuzzi room, 321 is also a handicap accessible room according to a small sign outside the room door.”
 of 5 bubbles Divakind, 18 Mar 2017 | Read review
“Unless you need it, try not to get an adjoining room, those are a little more noisy.”
 of 5 bubbles tacketsa, 17 Feb 2017 | Read review
“If you have a problem with vinyl floors reconsider”
 of 5 bubbles Loki2990, 17 Feb 2017 | Read review
“avoid any rooms on the first floor near the swimming pool.”
 of 5 bubbles larryb221, 21 Oct 2016 | Read review
“Away fron the Interstate side”
 of 5 bubbles NKBH, 4 Jun 2016 | Read review
5 of 5