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Holiday Inn & Suites Chattanooga Downtown

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434 Chestnut St, Chattanooga, TN 37402-4903
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (65)
Room & Suite (50)
Dining (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Chattanooga Downtown
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 103 hotels in Chattanooga
Location
Cleanliness
Service
Value
Travellers' Choice
Looking for a place to stay in Chattanooga? Then look no further than Holiday Inn & Suites Chattanooga Downtown, a family-friendly hotel that brings the best of Chattanooga to your doorstep. Our modern, urban style property features full-service amenities and a phenomenal location. The spacious rooms offer a flat screen TV, High Speed WiFi, Refrigeration, Microwave, Keurig, & USB Ports. Holiday Inn & Suites Chattanooga Downtown features room service, guest laundry, business week dry cleaning, indoor saltwater pool, 4th floor sundeck, modern fitness center, valet parking, & a Rodizio Brazilian Steakhouse & Bar. Centrally located to popular attractions, we're blocks away from The Creative Discovery Museum, The Lookouts Stadium, TN Aquarium, Southern Belle, Chattanooga Ducks, & The Hunter Art Museum. With our own stop on the city of Chattanooga's free electric shuttle, popping in to explore other neighborhoods couldn't be easier. We’re sure you’ll enjoy your stay at Holiday Inn & Suites Chattanooga Downtown as you experience everything Chattanooga has to offer.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Shuttle bus service
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Sun deck
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Microwave
Cable / satellite TV
Sofa bed
Complimentary toiletries
Interconnected rooms available
Room service
Sofa
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish, Chinese
290Reviews8Q+A40Room tips
Traveller rating
  • 174
  • 71
  • 19
  • 10
  • 16
Time of year
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Language
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Popular mentions
P H wrote a review Apr. 2021
Columbus, Ohio73 contributions25 helpful votes
We booked our room through Costco Travel, rates were great. We haven't traveled for a few years and not sure how long it has been since we stayed at a Holiday Inn. The room was clean and the staff was great. Some more helpful than others but I think everyone was exhausted. I was told they had been slammed with Spring Breakers. The parking here is valet only and it gets quite congested at check in time. I recommend calling ahead to see if your room is ready or maybe not arriving right at 3 PM. The valet staff is good, just gets bottlenecked because they are land locked. The room was clean, booked the King Size w/sofa sleeper for one night. It was spacious. A nice addition would be to have printed maps with all the tourist attractions. I found some of these at Chattanooga Choo Choo the day we were leaving.
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Date of stay: April 2021
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JSR_Adventures wrote a review Apr. 2021
Madison, Alabama861 contributions653 helpful votes
We spent a weekend here while our home was for sale and was part of a weekend open house. The location was excellent for food, shopping and activities. We left the car in the garage the entire time and walked everywhere. The staff, (front desk and valet), were very nice, welcoming and friendly. The room was also nice, clean, quiet and had a nice view. We would definitely stay here again if the need returned.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
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Kimmie G wrote a review Apr. 2021
Paris, Tennessee14 contributions1 helpful vote
Location is perfect! We had everything we needed within walking distance of the hotel. We were close to the aquarium, IMAX theater, art district and pedestrian bridge. Wide variety of restaurant options within walking distance. We walked during the day and came back to the hotel for the kids to swim in the indoor pool. We enjoyed the outdoor patio abs fire pit. Hotel was super clean and excellent service for such a busy holiday weekend. We will definitely be back!
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Date of stay: April 2021Trip type: Travelled with family
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Christine S wrote a review Mar. 2021
Livonia, Michigan4 contributions1 helpful vote
Arrived to find 3 unmasked men at valet podium, all eating and unwilling to assist us. We approach an unmasked front desk employee who snaps that those valet are on their breaks and we can wait. IHG responds with automated messages and refuses to address this despite all guests being mandated to wear masks. Our room looks like a motel 6 and costs nearly 300 but we've paid and are stuck. Out of 3 hotels on our travel route, this is the only one not following covid protocols.
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Date of stay: March 2021Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn & Suites Chattanooga Downtown
Responded 5 weeks ago
Hi christinesF7108BP, Thank you for your stay. Our hotel is the perfect place to enjoy a quality stay in a family-oriented environment. I saw your comments and I'm sorry for the issues with our valet attendant, front desk, and quality among other things. I know that this isn't what you expected from a quality chain like ours. I shared your comments with our managers and took action to prevent these issues from happening again. I sent you a message so we can discuss your stay further. I invite you to come and stay in Holiday Inn Chattanooga Downtown on your next travel. Cordially, Oscar C. Case Manager IHGService
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rozzu wrote a review Mar. 2021
Knoxville, Tennessee135 contributions101 helpful votes
Stayed 3 nights. Easy check in and check out. The room was clean, bed was comfortable. My room was on the end so its was quiet but there were several rooms close to the elevator that were noisy. My only complaint would be valet parking...it was not available at 6 in the morning even though I was told it would be. I got charged $16/day but only had it 1 out of my 3 days. Not fair. Overall a nice hotel, would recommend it definitely.
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Date of stay: March 2021Trip type: Travelled on business
2 Helpful votes
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PRICE RANGE
US$104 - US$222 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
139
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Frequently Asked Questions about Holiday Inn & Suites Chattanooga Downtown
Which popular attractions are close to Holiday Inn & Suites Chattanooga Downtown?
Nearby attractions include Classic Arcade Pinball Museum (0.07 km), Time to Escape: the Escape Room Experience (Chattanooga) (0.2 km), and Tivoli Theater (0.4 km).
What are some of the property amenities at Holiday Inn & Suites Chattanooga Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Chattanooga Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Chattanooga Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites Chattanooga Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Holiday Inn & Suites Chattanooga Downtown?
Conveniently located restaurants include Maple Street Biscuit Company- City Center, Cupcake Kitchen, and Lupi's Pizza Pies.
Are there opportunities to exercise at Holiday Inn & Suites Chattanooga Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn & Suites Chattanooga Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Chattanooga.
Are any cleaning services offered at Holiday Inn & Suites Chattanooga Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Chattanooga Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Chattanooga Downtown?
The staff speaks multiple languages, including English, Spanish, and Chinese.