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Chattanooga Choo Choo

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Traveller (1204)
Room & Suite (324)
Dining (43)
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Overview
  • Excellent31%
  • Very good25%
  • Average19%
  • Poor14%
  • Terrible11%
Travellers talk about
“train station”(150 reviews)
“rail car”(66 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,790)
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1,141 - 1,145 of 2,751 reviews
Reviewed June 23, 2014

I was really disappointed after entering the beautiful lobby and meeting the wonderful check in staff. $7 per night for parking started off my questions when I realized the parking is not secure and parking lot is in sad condition. Mind you there is public...More

5  Thank Angela P
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded June 26, 2014

Thanks for taking the time to call me from my email. Again, I’m sorry that we did not meet your expectations. I have reviewed your comments with the respective Department Heads, so that they can take corrective action. Some of these simple things should not...More

Reviewed June 22, 2014

This was the scariest place we have stayed maybe ever. Nothing prepares you for the horrors ahead when you walk into the lovely lobby. The front desk clerk was very friendly and offered us an upgrade to a train car room for $40 more. We...More

3  Thank lnktvlr
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded June 25, 2014

Thanks for your email today and for reaching out to call me. I look forward to speaking with you. I’m sorry that we did not meet your expectations. Your comments have been addressed with the respective Department Head. All the Best, Jim Bambrey GM

Reviewed June 21, 2014

Have stayed here decades apart. It is now well past it's peak but still a unique lodging experience if you stay in one of the sleeper cars. Otherwise the rooms are less than first class. Expensive for the area. Spread out in three buildings. Children...More

Thank william s
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded June 23, 2014

We are very interesting and we hear it all the time. Thank you for taking the time to share your comments about the hotel. Children do love it here. We look forward to your return. All the Best, Jim Bambrey GM

Reviewed June 20, 2014

I had read some good reviews on this before booking my hotel but obviously the older reviews no longer stand true. This location is run-down and costs too much for what you get. After getting to the hotel, I was so thankful the 'train car'...More

2  Thank brbetha01
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded June 23, 2014

I’m sorry that we did not meet your expectations during your stay at the Chattanooga Choo Choo. The train cars are very popular and run a high occupancy. There are thousands of visitors here on a monthly basis and they don’t share your view of...More

Reviewed June 20, 2014

The property cobbles together three "hotels", buildings with sleeping rooms and some train cars that though novel to sleep in appeared dingy and damp. We were in building/hotel 3. It has an oriental motif, maybe intended for the Don and Betty Draper set last mid-century....More

3  Thank eB0LD
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded June 23, 2014

I am sorry that we didn’t tend to you room properly. After checking your folio, you were here for 6 nights. Did you notify management about your issues? If management knows of an issue they will act on it. We sometimes make mistakes, but we...More

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Conference Facilities
Laundry Service
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$151 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$151 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (1204)
Room & Suite (324)
Dining (43)
Pool & Beach (30)
Amenities (11)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Christy5ash
May 12, 2017|
AnswerShow all 5 answers
Response from HillbillyWillys | Reviewed this property |
Yes....we have outdoor seating and pets are allowed out there!!!!
0
Votes
pmcwith3boys
February 3, 2017|
AnswerShow all 4 answers
Response from Edwin H | Reviewed this property |
They don't
0
Votes
Bob999
January 26, 2017|
AnswerShow all 4 answers
Response from Edwin H | Reviewed this property |
nope. Stinking rail cars don't even have a mini fridge or microwave at the very least. Glad atleast they have a toilet and tub instead of a communal bucket outside.
0
Votes
Room Tips
"Family-friendly hotel with historic lobby."
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"Pullman Train Car is cool but expensive"
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"Stay in a train car!"
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"Definitely go for the train carriage. It's an experience!"
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