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Chattanooga Marriott Downtown

Expedia.comUS$179*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Chattanooga Marriott Downtown
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911 Reviews from our TripAdvisor Community

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There are newer reviews for Chattanooga Marriott Downtown
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Showing 903: English reviews
Nashville
Reviewed 1 September 2015 via mobile

Building is kept nice and clean. Same goes for the rooms. Staff is pretty good. The guy that checked me the second time was much more friendly and helpful at check-in versus last week. Didn't get their name, but the fast paced hurried guy (unhelpful) was young, and the more helpful guy was a little bit older, but not old....

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Helpful?
Thank Waudaman
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Waudaman Thank you for your 5-star review and for both of your recent stays with us. We're glad to see that you had an enjoyable experience with us and we'll hopefully see you again on a return trip. Tom Underwood General Manager Chattanooga Marriott Downtown

Columbus, Ohio
Reviewed 1 September 2015 via mobile

Nice full service Marriott property right off the highway in downtown Chattanooga. The food is decent, parking is reasonable, and the rooms are nicely sized. For some reason, I love the beds here. Very comfortable. Concierge lounge staff is very friendly and will go out of their way to help. It's not a 5 star place, but for a full...

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Helpful?
Thank northwest_buckeye
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Ni northwest_buckeye Thank you for your review and for business throughout the year. We appreciate your loyalty and feedback. We'll look forward to your next visit! Tom Underwood General Manager Chattanooga Marriott Downtown

Chattanooga
Reviewed 1 September 2015

What a great place ! We so enjoyed our stay! The hotel was convenient, clean and stylish. The staff were friendly and helpful. We appreciated the great service from the shuttle service too. The food was great and it was nice having a bar in the hotel. I would highly recommend this hotel and look forward to our next stay!

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Helpful?
Thank Angie B
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Angie B It is great to read about your "Awesome" stay with us. Thank you so much for your business and for taking the time to share your experience. We hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

Mount Pleasant, South Carolina
Reviewed 31 August 2015

Attended a conference there - beautiful rooms, wonderful set-up, wonderful service; very clean, great amenities and overall fantastic for the price. The conference price was $119/night and it was well worth it.

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Helpful?
Thank wansaham
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi wansaham Thank you for your very positve review. We're happy to see that you had a great visit with us and we always love to see the comments about our staff service! Thanks again ! Tom Underwood General Manager Chattanooga Marriott Downtown

Reviewed 30 August 2015 via mobile

The best thing about this place is the staff. The hotel itself is beautiful. We had an executive suite and my only complaint is the tiny bathroom. Every time we opened the door it hit the toilet. Other than that this place was lovely and we would stay again.

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Helpful?
Thank sterlingirl
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Sterlingirl Thank you for your review. We always love seeing the comments regarding our staff service. We appreciate your business and feedback and we look forward to seeing you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

Knoxville, TN
Reviewed 23 August 2015

Very nice but not 5 stars. I can't throw those around too freely. Then what do you do for a real 5 star hotel? I guess I tend to like smaller, boutique hotels. This was huge and connected to the convention center. There was a child's beauty pageant being held there that weekend so the elevator stopped a lot on...

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Helpful?
Thank Luv2go27
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Luv2Go27 Thank you for your feedback regarding your stay with us. It was definitely a very busy weekend in the hotel and we're glad to see that you enjoyed your stay with us. Thanks for your comments and we hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

Chattanooga, Tennessee
Reviewed 22 August 2015

The food is excellent at this Restaurant ... above average. The server we had was one of the best servers that i have had at any restaurant in years... Devante Brown... definitely an asset to your business. Top notch, friendly, and helpful.

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Helpful?
Thank Bonnie R
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Bonnie R Thank you so much for joining us in our Terrace Grill and for your comments regarding Devante. He does a great job and I'll make sure we recognize his efforts. Thank you for taking the time to share your experience. Tom Underwood General Manager Chattanooga Marriott Downtown

Atlanta, Georgia
Reviewed 22 August 2015

Hotel was downright frigid - the lobby, the hallways, the pool room, the pool, and most disappointingly, the room itself. Thermostat was set at 64F. We turned it off as soon as we checked in, but were never able to get the temp above 69F, even when I busted out the hairdryer (yes, I got that desperate). Staff said there...

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Helpful?
Thank Chris T
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Chris T Thank you for your feedback. I sincerely apologize for the temperature issues that you experienced and that we weren't able to resolve them. I will share your feedback with our maintenance staff, so that we can avoid this issue in the future. Thank you for staying with us and we appreciate your feedback. Tom Underwood General Manager

Reviewed 20 August 2015 via mobile

I am an Elite Marriott Rewards member. I love Marriott. However, I did not love the Chattanooga Marriott Downtown. The lobby of the hotel was nice. The location was nice. The Terrace Grill was ok. The room was awful. There was a terrible smell of either skunk or marijuana. The floor was soaked by the AC unit. We ended up...

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Helpful?
Thank Mandi B
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Mandi B I am very sorry that you didn't have a better experience with us. Thank you for your feedback and I will follow up on your comments today. Thanks again for you business and for letting us know about these issues. Tom Underwood General Manager Chattanooga Marriott Downtown

Reviewed 18 August 2015 via mobile

This is very good choice in Chattanooga. One of the strongest points is such friendly customer service. The rooms are certainly above standard and the value is there. Rooms are appointed well although baths are on small side. Bed is very soft which might require options if a traveler needs more firm. Bar could use upgrade but overall great time.

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Helpful?
Thank David T
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi David T Thank you very much for your comments regarding our friendly customer service. It sounds like you had a great stay with us and we appreciate you taking the time to share your feedback. We hopefully will see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Terrace Grille
The Terrace Grille
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Downtown Chattanooga, the Chattanooga Marriott Downtown is within walking distance to the Tennessee Aquarium, IMAX 3-D Theatre, Creative Discovery Museum, and nearby the Chattanooga Regional History Museum University of Tennessee at Chattanooga and AT&T Field. The Chattanooga Marriott has an indoor pool and seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3-star property include a 24-hour business center, flexible meeting rooms, and audio-visual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/cafe, and a bar/lounge. The staff provides concierge services, wedding services, and event catering. Additional amenities include a seasonal outdoor pool, 24 hour fitness facility, and gift shops/newsstands. Guests have access to a roundtrip airport shuttle and onsite covered parking is available.All rooms have beautiful city or mountain views. The 343 air-conditioned guestrooms at Chattanooga Marriott Downtown include coffee/tea makers and hair dryers, wireless high-speed Internet access (surcharge applies),and 32-inch LCD televisions equipped with premium satellite channels. All accommodations provide ergonomic chairs and phones with voice mail. Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include an iron and ironing board and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and hypo-allergenic bedding and daily housekeeping service. Plan your next stay in Chattanooga at the Marriott Downtown. ... more   less 

Additional Information about Chattanooga Marriott Downtown

Address: 2 Carter Plz, Chattanooga, TN 37402-5032 (Formerly Chattanooga Marriott at the Convention Center)
Region: United States > Tennessee > Chattanooga
Price Range: $261 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chattanooga Marriott Downtown 3.5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Chattanooga Marriott At The Hotel Chattanooga
Chattanooga Marriott At Hotel
Marriott Chattanooga
Hotel Style:
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
#19 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Marriott Downtown staff and other travellers.
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Questions? Get answers from Chattanooga Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room far away from the elevator as not to hear everyone in the hallway.”
 of 5 bubbles fly_high5, 13 Mar 2017 | Read review
“All rooms are great”
 of 5 bubbles janices202, 7 Feb 2017 | Read review
“Top floors offer a beautiful view”
 of 5 bubbles teashaw2014, 13 Jan 2017 | Read review
“Lower floor as elevators seem quite slow when the hotel is booked for conventioneers”
 of 5 bubbles RebeccaC84, 4 Jan 2017 | Read review
“Try to choose a room on the end of a hall for less noise.”
 of 5 bubbles AshleeP_13, 4 Jan 2017 | Read review
5 of 5
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US$179* /night
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