Quality Inn
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700 Sango Rd, Clarksville, TN 37043-2812
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Quality Inn
Updated 20-06-02
About
#23 of 39 hotels in Clarksville
Location
Cleanliness
Service
Value
GreenLeaders Gold level
The Comfort Inn(R) hotel in Clarksville will get you rested and ready for anything. We're merely minutes away from the Governors Square Mall. You'll find plenty of other sites and activities to explore near our leisure hotel in Clarksville, some of which include: Dunbar Cave State Park Cumberland RiverWalk Eastland Green Golf Course Fort Campbell Grand Ole Opry in Nashville Our smoke-free Clarksville hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free WiFi Seasonal outdoor pool Fitness center Guest laundry facilities Get going with a great breakfast. Start your trip to Clarksville with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Each comfy guest room is furnished with a flat-screen TV, hair dryer, coffee maker, desk, microwave and more. Create your perfect stay at the Comfort Inn. This Clarksville hotel offers comfortable rooms with all the amenities you can count on. Get rested, set, go-book a room today!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Tennis court
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Non-smoking hotel
Picnic area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Bottled water
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
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Contact
700 Sango Rd, Clarksville, TN 37043-2812
Getting there
Rental CarsSee all Clarksville car hire
139Reviews1Q+A21Room tips
Reviews
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Popular mentions
This is a Quality Inn. Quality Inn's are designed to be a place to sleep and grab a shower when you're just passing through or have other business in the area that's going to keep you away most of the time. If you keep that in mind and are not looking for a Hilton experience while paying 75% less than what you'd pay at a Hilton, you will be fine. Pros: 1. Quiet Room (ask for one facing the rear/away from McDonalds and the highway. Other reviewers complained of noise and facing that side may be the issue) 2. Continental Breakfast 3. Well lit Parking Lot 4. Friendly front desk evening staff. 5. Modern exterior upgrades. 6. Nice enough rooms. 7. Interior Doors 8. Convenient area near front desk for drink/snack purchases. 9. Nice Lobby. MINOR Cons: 1. Bathroom door scrubbed against the door frame, somewhat difficult to close. 2. Tub/Shower combo but tub would not hold water 3. Arrived to a hot room (I get that its not economical to run air in an unoccupied room, however if a guest has a reservation, it's a nice touch to go ahead and assign the room and work to get the interior temp regulated prior to their arrival) at the least, shut the curtains to help keep the temperature lower. Especially when temps are hovering near 90 as they were when we arrived. I realize closed curtains aren't 'inviting' but I think most would trade that off for a cooler room. 4. Headboard threatened to fall off the wall. 5. Was messy on floor behind bed. Broken light switch cover, board that 'may' have come off the back of the headboard, etc. We would not have noticed had our lamp been unplugged and, due to no outlet on one side of the bed, having to run the cord behind the bed to the other side where an outlet existed. 6. No cleaning efforts in hallways or stairwell. There was a bottle full of what I 'hope' was tea near the door all three days, as well as the same piece of trash on the stairwell. Halls were not vacuumed. 7. Exterior door to parking lot designed to lock, but you had to make an effort to close it or it wouldn't. MAJOR CON 1. Checkout. When I arrived to check out, no one was at the desk. There was no bell or checkout instructions visible. I loudly yelled 'hello' several times to get someone to come out. No one showed. After 3-4 minutes I finally went to my car to get my cell phone and call the front desk. It was only after the front desk phone rang about 5 times that someone finally showed. I then told her I was checking out, she said 'Oh, well you just leave your key on the desk and that's it.' And how was I supposed to know that? Either please get a bell or put up checkout instructions if you can't man the desk and you'll have happier guests. Overall I give it a 3.5/5. Management would do good to walk through and check general condition of the hotel at least once a day (If they did, they'd find the stairwell trash) and there definitely needs to be better communication or a better protocol for checkout, but overall it's decent and I would stay again.…
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Date of stay: July 2020
Value
Cleanliness
Service
Room Tip: Ask for room facing rear (opposite McDonalds). Ours was quiet on that side
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1 Helpful vote
Helpful
Response from Tina M, General Manager at Quality Inn
Responded Jul. 15, 2020
ngachick, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. I do apologize for the bathroom door, hallways or stairwell cleanliness and your suggestions are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
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Quiet clean hotel. Just what's needed while traveling. Very Professional and friendly staff. The staff proved to concerned with the safety of it's guest during the pandemic. Extra cleaning and wiping down of common surfaces was greatly appreciated. Thanks for a great stay.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Travelled on business
Helpful
Response from Tina M, General Manager at Quality Inn
Responded Apr. 11, 2020
wdogan, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again!
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My stay was good. However, when I got most of the way home, I realized I had left a very expensive watch that was passed down to me by my papa. I called the hotel and the phones do not work, I assume they are disconnected. I called Choice Hotels Customer Care and they could not get through either. Reservations dept couldn't get through. I prayed and hoped that whoever finds my watch I left on the desk next to the coffee maker in room 131 when I checked out on March 9th 2020. I tried the hotel number again on 3/10/20 and this morning 3/11 and still the phones do not work. Plays music for a second and then goes to making a rapid busy signal as if the phones are disconnected. This is my only avenue to reach anyone at the property as all other efforts have been exhausted. Please contact me 678-491-5886 or 678-467-4434 Chris I and let me know that you have my grandfather's watch and I will drive the 4 hours to come retrieve it. …
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Date of stay: March 2020
Helpful
Response from Tina M, General Manager at Quality Inn
Responded Mar. 13, 2020
Hi CCI05, Thank you for completing our guest satisfaction survey and sharing your experience. Regarding to your watch we will inform the staff on this problem immediately. Rest assured lost and found items are given back to the owners. On behalf of our entire staffQuality Inn , we thank you for your business and we hope to see you again when your travels bring you back to the area!
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Friendly & helpful employees. Great breakfast area & delicious breakfast. Clean & quite room with really good TV & programming. Only thing that was strange was that the curtains by the window were set up not to close the whole way. The only thing that somewhat gave you a privacy through the window was a see-through, white, shear drape.Heater / air conditioner were top notch & very quite. Highly recommend for a great value & clean room, etc.
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Date of stay: November 2019
Value
Service
Sleep Quality
Helpful
Response from Tina M, Guest Relations Manager at Quality Inn
Responded Nov. 26, 2019
ham444, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We are glad that you were satisfied with the hospitality of our staff and hope that your next visit will be another five star experience.
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Very good location. Close to a few places to eat. Hotel offers a Hot Breakfast. Room was clean and up to date. Good location for business trips. Vacation trips would be good also If your in the area. The only thing I noticed was the wifi was slow. Entire staff was very friendly.
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Date of stay: November 2019Trip type: Travelled on business
Location
Service
Sleep Quality
Helpful
Response from Tina M, Guest Relations Manager at Quality Inn
Responded Nov. 6, 2019
umponcall, Thank you for sharing your perspective of our hotel’s accommodations and services! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our wifi. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
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PRICE RANGE
US$63 - US$89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express clarksville hotel clarksville, holiday inn clarksville, clarksville holiday inn
FORMERLY KNOWN AS
Comfort Inn Clarksville
LOCATION
United StatesTennesseeClarksville
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about Quality Inn
Which popular attractions are close to Quality Inn?
Nearby attractions include Dunbar Cave (7.9 km), Covert Escape Games (7.1 km), and Miss Lucille's (4.7 km).
What are some of the property amenities at Quality Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Quality Inn?
Conveniently located restaurants include Miss Lucille's Cafe, The Choppin' Block, and Moss's Southern Cooking.
Are there opportunities to exercise at Quality Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Quality Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Quality Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Quality Inn?
Many travellers enjoy visiting Port Royal State Park (8.0 km).