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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites Clarksville
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#21 of 39 hotels in Clarksville
Location
Cleanliness
Service
Value
Enjoy a relaxing stay at TownePlace Suites by Marriott Clarksville, an all-suite hotel in Clarksville, Tennessee near Austin Peay State University, Governor's Square shopping mall and dynamic downtown Clarksville. Each of our suites features a full kitchen and living area so you can spread out and get comfortable on your trip to our city.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Airport transportation
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Kitchenette
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
46Car recommended
Grade: 46 out of 100
52Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
120 Fair Brook Pl, Clarksville, TN 37040-6181
Getting there
Rental CarsSee all Clarksville car hire
18Reviews0Q+A2Room tips
Reviews
Traveller rating
- 6
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- 4
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Popular mentions
I booked this hotel after seeing it's a relatively new Marriott for the area. The price was noticeably higher than comparable nearby hotels, but again, since it was newer I wanted to give it a shot. Unfortunately, things started to fall apart at check-in. While the woman handling check-in was nice and professional, she couldn't get the room keys to activate correctly. Once inside the room, we discovered that the hotel website is not honest about its bed sizing. What had been advertised as two "queens" were clearly two doubles. Additionally, if you ran the kitchen faucet, it would lead to the sink backing up. The next morning, we realized the walls must be lightly insulated as we could hear the adjacent room's alarm clock going off. The final straw was after coming back from the lobby with our breakfast, we discovered our door no longer recognized any room keys. It wasn't our room keys that were the problem, but the actual RFID door lock was either dead or broken. Because there's no manual door lock, we had to wait for the staff to reset the RFID reader. We had a pretty tight schedule to get going and leave the hotel, so this really threw a wrench having a smooth departure. What was especially irritating was that no staff member offered any sort of credit for a pretty big issue. When we checked out of the hotel, the staff didn't even bother with an apology. We had really hoped this would be a new favorite spot when traveling, but that was dashed by the corners cut inside the room and the lack of any customer service savy. Unless substantial improvements are made in those areas, I will not return and do not recommend this property to others.…
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: Website bed sizing is inaccurate, the double queen rooms are really two doubles
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Helpful
Response from Candyse Shultz, General Manager at TownePlace Suites Clarksville
Responded 4 weeks ago
Good afternoon, I apologize for failing to meet your expectations during your recent stay. I would like to hear more about the issues you experienced with your keys during your stay. When you have a moment, please feel free to reach out to me at the hotel directly. Thank you for your time, have a wonderful day, and stay safe. -Candyse S
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we enjoyed our stay. The hotel was modern, clean and roomy, the beds were comfortable. Staff was friendly. We were just passing through and just stopped to rest our heads. Would stay again. I always recommend a Marriott.
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Date of stay: July 2020
Value
Rooms
Service
Helpful
After a less than satisfactory experience at another hotel in another state last night, we arrived at TownPlace in Clarksville today.. All I can say is what a difference a day makes! Our room was sparkling clean, bright and large, tastefully appointed with a small kitchenette and living area. Did I mention the room was spotlessly clean? Staying at a hotel during COVID requires a high degree of trust that housekeeping is going above and beyond..not just to keep guests happy, but to keep them safe. TownPlace Suites gets two big thumbs up from me! Highly recommend staying here-especially during these nerve-wracking times!
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Date of stay: October 2020
Location
Cleanliness
Service
Helpful
We reserved a room using our Marriott points. When we got to the hotel we are told that there is only one room available and it is handicap. While walking in the halls before getting to the room we noticed that the hotel has obviously not been vacuumed in sometime as there is obvious debris everywhere. Once we entered the room I was sadly disappointed to see the same run down appearance in the room. The bathroom floor has obviously not be cleaned and is clearly disgusting. I went to the front desk and complained about the flooring and asked for towels to put on the bathroom floor because I do not want to walk on it. I was given two towels with no apologies or any regard for my complaint. I have attached a picture for reference. Do you think this is acceptable? Will not stay here again and do not recommend this place if you are visiting Clarksville.…
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from Candyse Shultz, General Manager at TownePlace Suites Clarksville
Responded Oct. 4, 2020
Dear BH-1978-XC, Thank you for taking the time to share your experience. I am interested in speaking with you further on this matter. I have reached out to you an look forward to your response.
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Pulled into town with two toddlers. The two room suites created an environment for everyone to get some rest. The hotel is very modern. One of the best things was the staff was very friendly upon arrival after a long day of travel.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Helpful
PRICE RANGE
US$126 - US$210 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeClarksville
NUMBER OF ROOMS
109
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Claim Your Listing Frequently Asked Questions about TownePlace Suites Clarksville
Which popular attractions are close to TownePlace Suites Clarksville?
Nearby attractions include D&D Mini Golf (0.6 km), Governor's Square Mall (0.8 km), and Sports DoctoR Athletics (1.1 km).
What are some of the property amenities at TownePlace Suites Clarksville?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at TownePlace Suites Clarksville?
Guests can enjoy free breakfast during their stay.
Is parking available at TownePlace Suites Clarksville?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites Clarksville?
Conveniently located restaurants include Cracker Barrel, Rafferty's Restaurant & Bar, and Old Chicago.
Are there opportunities to exercise at TownePlace Suites Clarksville?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does TownePlace Suites Clarksville have an airport shuttle?
Yes, TownePlace Suites Clarksville offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at TownePlace Suites Clarksville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites Clarksville offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to TownePlace Suites Clarksville?
Many travellers enjoy visiting Port Royal State Park (13.7 km).
Is TownePlace Suites Clarksville accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.