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Quality Inn

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68 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Cleveland, Tennessee
Reviewed 29 November 2015

New mattress, clean quiet room, sink area INSIDE bathroom on 2nd Floor Rooms, Generous Breakfast, easy off / on freeway, we had a great nights sleep and a nice hot bfst, we would go back and recommend this place especially for Florida bound folks from up north...its the half way point!!

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Helpful?
Thank Mary P
Michigan
Reviewed 16 November 2015

Person at the front desk was barely speaking English. He refused to accept our coupon, and then had to get someone else on the phone who was guiding him how to work the computer. Then he didn't know how to give me points for the stay promising to do it in the morning. We were tired from the long drive...

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1Thank Cherami
Knoxville, Tennessee
Reviewed 28 October 2015

Our room and bathroom were clean!! The bathmat and Kleenex box holder need to be replaced. Bathmat is dirty and Kleenex box holder has rust on it. The bedspread and sheets were clean and white. The mattress was hard. The front office staff was very nice and helpful.

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Thank Apache123
Reviewed 25 October 2015 via mobile

We stayed at this hotel traveling to Pigeon Forge and it was okay, some deep cleaning would not hurt. I asked 4 extra pillows and what I got was 1 pillow with a dirty pillow case, it had a name tag on it, another guests had left it behind. So needless to say it got put out in hard hallway...

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Thank Michael M
Faiburn
Reviewed 2 August 2015 via mobile

This Quality Inn was not up to the others that we've stayed at in the past. It was obvious that it was purchased from another chain. But, it was clean, quite and a good price for us. It would be nice if they'd hire a person to handle their dining area!!!! The front desk person did an okay job, but...

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Thank Janice L
Reviewed 25 July 2015

Went to Cleveland to raft the Ocoee River and needed a place to sleep. Booked this room a couple of weeks in advance and checked the reviews beforehand. Well to say the least it was mid 60's to 70's construction. Bottom floor rooms have outside access while 2nd floor rooms are access from in interior hall. No Elevator and stairwells...

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Thank Doran H
Dahlonega, Georgia
Reviewed 16 July 2015

Room was clean, although a little more 'deep cleaning' in places would help. Lights over the vanity and in the bathroom were VERY slow to come on (reported this to the front desk). Breakfast OK, but not as nice as some I've had at other Quality Inns. Parking lot is in need of some maintenance - quite rough and has...

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Thank Travelingfrom865
Saint Paul, Minnesota
Reviewed 9 July 2015

When I made reservations for this hotel, I took a look at the reviews and there were many high fives for it. I feel disappointed it didn't meet the 5 stars for me. The hotel could use some remodeling, and make sure all is working. The water was not draining well in the shower or sink, so it was reported...

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Thank alrivera01
Pace, Florida
Reviewed 4 July 2015

We stayed one night while on the road. I typically always check Tripadvisor before staying anywhere but due to an unexpected interstate accident we ended up driving thru TN. We called ahead to ask about the rooms and the rates and figured we would see what it looked like. It was a nice Quality Inn, newly renovated. Our double queen...

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1Thank kosborne32571
Knoxville, Tennessee
Reviewed 18 May 2015

This hotel is a very good value for the price. The rooms are updated and clean. The hotel is conveniently located close to shopping and restaurants. We had a room on the second floor and it was very quiet. Parking is somewhat limited on the front side of the hotel and stairs at the end of the building are the...

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Thank 350brandyh

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 153 James Asbury Dr., Cleveland, TN 37312
Region: United States > Tennessee > Cleveland
Price Range: $73 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Quality Inn Cleveland
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 109 great.”
drsloar, 10 Jan 2017 | Read review
“Second floor rooms are situated so that your room is in an indoor corridor (attn solo ladies!)”
marypP7946QH, 29 Nov 2015 | Read review
“Second floor has inside rooms.”
Apache123, 28 Oct 2015 | Read review
“Definitely stay on 2nd floor for security.”
doranh2014, 25 Jul 2015 | Read review
“Make sure you check water drainage before going to bed.”
alrivera01, 9 Jul 2015 | Read review
5 of 5