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Comfort Inn & Suites

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Comfort Inn & Suites
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220 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Reviewed 5 days ago NEW

I travel for work like many others and like to know what to expect when staying away from home. this hotel was by far the best one we've stayed at in this area. the rooms were clean and overall spacious with everything you may need. (desk refrigerator etc.) the staff was friendly and helpful, I was impressed when Parker at...

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Helpful?
Thank peter w
New Tazewell, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 21 October 2016 via mobile

Nice place to say while visiting college campus with our daughter. Gave a discount because of that and if we return for visit to college also discounted. Will deff say again nice clean place to stay. Hope this review helps.

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Thank Daniel B
About Hotel's Favourite Review
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Daniel B, Thank you for your review on the Comfort Inn. I am so glad to hear that you enjoyed your stay here at the Comfort Inn! We always will have a 15% off for Lee, so please call us next time you are coming to visit. Thank you and have a great day! Renee Moore- General Manager 107...

Radford, Virginia
Reviewed 1 week ago via mobile

Yes, it has been renovated... carpet, paint, furniture. Yes, it is an older hotel with some things unchanged like the small bathroom with only an old tub insert with old fixtures, old tile with stained grout, and a commode ( the sink is actually in the room and is right in front of you when you open the door). The...

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Helpful?
Thank HokieDuo
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for your review on the Comfort Inn & Suites. I'm glad to hear that your stay was doable for the amount of money that was spent. I hope that will come back and see us again and that you have a wonderful day. Renee Moore General Manger

Livingston, Texas
Reviewed 2 weeks ago

We had a shocking night at this hotel. First our microwave didn't work. It needed the maintenance man to plug it in for us. Which he did promptly. No complaint but shouldn't have needed to. Our door had no security latch. It had been broken and obviously for sometime. Our biggest issue was with the adjoining room. They had a...

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Helpful?
Thank bruce t
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Bruce, I want to start off by saying that I want to apologize on behalf of the entire staff of the Comfort Inn. I have spoken to the front desk staff and the maintenance department. I have those issues taken care of as I type this. I am so sorry that we couldn't resolve these issues before you checked...

Hattiesburg, Mississippi
Reviewed 1 February 2017

We have stayed in this hotel several times for the past year. The rooms have been updated. The staff is always friendly, from the front desk workers, manager, housekeeping, the ones that fix breakfast, and maint. Kenny, fixed the switch on the heater as soon as it was reported.

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Helpful?
Thank tammya66
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Tammy, Thank you so much for your review of the Comfort Inn & Suites. I am glad to hear that Kenny was able to help you out. I will also let the whole staff know that you appreciate their kindness and hospitality. We hope to see you again soon! Renee Moore General Manager

Nashville, Tennessee
Reviewed 19 January 2017 via mobile

The shower head was filled with mold. My son is very allergic to mold and was unable to shower. When I showed the picture to the front desk, the two women working just continued to talk among themselves. I gave up and left. Also, the pillows are way too thick. Maybe they could offer some lower profile ones.

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Helpful?
Thank Chris K
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Chris, I want to up and foremost apologize on behalf of the staff that was here and didn't help you out with a through solution to your problem. I have talked to them about this and this will be taken care of ASAP. I hope that if you decide to give us another chance in the near future that...

Reviewed 16 January 2017 via mobile

Pros-friendly employees, comfortable bed, many amenities. Decent price. Cons- not very clean, older building kind of run down. Stayed 4 nights no room service first night. There's others right in the same complex. Ill use one of them next time.

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Thank cobutler1
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, I wanna thank you so much for your review of the Comfort Inn & Suites of Cleveland. I'm glad to hear that my staff was friendly and the bed was comfortable. I have spoken to the housekeeping department about your concern of the cleanliness, and the no room service, I would like to apologize for that occurrence....

A TripAdvisor Member
Level Contributor
14 reviews
1 helpful vote
Reviewed 5 January 2017 via mobile

The room I had on first floor was very clean. Bath tub was cleanest I ever saw at a hotel. It was on the small side for two people but for myself perfect. I didn't take advantage of any of the amenities but very pleased with the room. Desk clerk and housekeeping ladies were very nice. Price was reasonable.

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Thank A TripAdvisor Member
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, I wanna start out by saying thank you so your review on the Comfort Inn & Suites of Cleveland Tn. I am so glad to hear that your room was up to par like you felt that it should be, and I hope that you will stay with us again soon. I hope that you have a...

Birch Run, Michigan
Reviewed 3 January 2017

We stayed 2 nights. Once on the way to Florida and once on the way back. Stayed in the same room both nights. Got a suite with 2 queen beds in one room and a fold out bed/couch in another. They let us bring our dog - $25 each night. The breakfast was ok. They didn't refill it real fast...

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Thank Bonnie P
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Bonnie, Thank you so much for your review of the Comfort Inn & Suites of Cleveland TN. I am so glad to hear that your stay with us for the most part was up to par and a great stay. I am so sorry about the alarm and the person yelling that disturbed your sleep. I will mention to...

Cleveland, Ohio
Reviewed 22 December 2016

Clean convient and staff very helpful. Parker was pleasant and helpful in locating some place to eat. They take dogs which is a big plus. Easy to find hotel located off 75 North. There are several chain restaurants close to the hotel

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Thank rnfl850
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for your review of the Comfort Inn & Suites, I am so glad to hear that Parker was of assistance to helping you. I will make sure to applaud him for that, and I hope that you will come back and stay with us again! Thank you and have a wonderful day! Renee...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn & Suites hotel is four miles from Lee University. Several local points of interest are close to this Cleveland, TN hotel, including Cleveland State Community College, the Cleveland Speedway and Bradley Square Mall.Outdoor enthusiasts will enjoy being near the Ocoee River. This area provides the perfect backdrop for recreational activities like white-water rafting, swimming, fishing, boating and more. A number of parks, entertainment venues, retailers and restaurants can be found in the vicinity. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 107 Interstate Dr NW, Cleveland, TN 37312-2642
Region: United States > Tennessee > Cleveland
Price Range: $106 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Comfort Inn & Suites Hotel Cleveland
Comfort Inn And Suites
Baymont Inn Cleveland
Cleveland Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
3 questions
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Oak Ridge, TN
over a year ago
Roanoke, Virginia
over a year ago
ILLINOIS
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid adjoining rooms”
 of 5 bubbles 729brucet, 9 Mar 2017 | Read review
“suites have a fold out bed/couch”
 of 5 bubbles 15bonniep, 3 Jan 2017 | Read review
“Higher floors are always best at any hotel ... no one on top:))”
 of 5 bubbles sandycqusa, 31 Oct 2016 | Read review
“312 a awesome room, great view and peaceful”
 of 5 bubbles precise334, 21 Oct 2016 | Read review
“Very quiet with clean, comfortable rooms, easily accessible to the Interstate highway”
 of 5 bubbles hendersonc473, 14 Sep 2016 | Read review
5 of 5