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All reviews located close pull out couch beautiful lobby the breakfast area college visit wonderful breakfast my dad home away from home biscuits easy access free breakfast nice stay hot breakfast staff was friendly lee university i highly recommend this hotel clean hotel
Stayed here 4 nights while doing some training at Resolute in nearby Calhoun. The room itself was nice and comfortable and clean. The free breakfast was good but the orange juice was warm all 4 mornings. The coffee was only lukewarm on Monday. Will stay...More
We reserved this room months in advance and called the hotel with reservation info to assure there was a 1st floor King with a sofa. We were assured there would be.
When we arrived the reception advised no first floor room and the only room...More
Date of stay: November 2018
3 Thank TangoForFun
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cleveland NorthwestResponded December 10, 2018
Thank you for leaving us your review and for making us a part of this trip to Cleveland. We are grateful that you've chosen the Holiday Inn Express to host you.
As always, we wanted nothing more but to ensure your experience turn...More
Great place to stay. Clean and well maintained place. Staff is great and very attentive to your needs.
Breakfast was good and fresh.
Make your reservation early as the hotel is frequently full.
Been stopping here for years since it was new and have never...More
Check in was fast and easy. We got in later from travelling all day and the front desk receptionist gave some food recommendations. The room was clean and comfy. No issues really with the room. However, I gave this place a four star for what...More
Date of stay: October 2018
Response from Richie H, Director of Sales at Holiday Inn Express Cleveland NorthwestResponded October 31, 2018
Thank you for the opportunity to serve you. We will definitely address the issues you mentioned and hope that you will come back soon. God bless you and yours.
Dear Holiday Inn Express Cleveland Northwest,
Once again, thank you very much for the Superior Service offered to our many national and international guests during our recent global group meeting. We place dozens of important international attendees in your capable hands during their Group Meeting....More
Date of stay: September 2018
Response from Richie H, Director of Sales at Holiday Inn Express Cleveland NorthwestResponded October 16, 2018
Mr. Kevin B. Thank you for our decades of relationships in serving your groups. Our business is built on relationships and repeat customers. Your kind words and 5 stars mean more than you know! We are honored. God bless you and yours.
Voted "Best Hotel" of the 30 hotels in the market 6 years in a row - Cleveland Daily Banner (newspaper) As they say, The locals know! -Best location to all shopping and restaurants. -Only 6 years old, with the …Morelatest in "fiber" high speed internet -BRAND NEW MATTRESSES- Our entire hotel replaced guest room mattresses in August 2018. Come and REST with the BEST. Less
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