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All reviews hi express sleeping on clouds long horn located close beautiful lobby pull out couch college visit each morning wonderful breakfast the breakfast area my dad easy access outdoor pool nice stay staff was friendly very nice hotel free breakfast
Dear Holiday Inn Express Cleveland Northwest,
Once again, thank you very much for the Superior Service offered to our many national and international guests during our recent global group meeting. We place dozens of important international attendees in your capable hands during their Group Meeting....More
Thank Kevin B
Response from Richie H, Director of Sales at Holiday Inn Express Cleveland NorthwestResponded 1 week ago
Mr. Kevin B. Thank you for our decades of relationships in serving your groups. Our business is built on relationships and repeat customers. Your kind words and 5 stars mean more than you know! We are honored. God bless you and yours.
When we arrived without reservations, the desk clerk Uriah was so helpful in assisting us. He gave us a wonderful recommendation for dinner - The Local Feed!! The owner came to each table at the breakfast buffet the next morning thanking guests for coming and...More
2 Thank Becky052
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded August 20, 2018
Thank you so much Becky052. It was my honor to meet you. I will give Uriah a little bonus for this mention and excellent service. We look forward to your next stay with us and I'll be around to provide as you say, "Fantastic Service."...More
We’ve stayed at this Holiday Inn Express several times and always satisfied. Beds are very comfortable. Property is well maintained and clean. Breakfast is always very good. Staff professional and friendly. Two thumbs upMore
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 1 week ago
Thank you very much. We are honored by the opportunity to serve you and your group. I'm happy you like our beds and NEW MATTRESSES. "Well maintained and clean" is always the goal. Thank you for noticing and taking the time to post this review....More
It’s a great place that makes you feel like home away from home. GreAt service from the staff in a clean and nice environment. The food is great as well. The beds are comfortable and you get a great nights rest. This place is great...More
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 4 weeks ago
Mr. Johnson, it was an honor to meet you. We enjoyed hosting your group and sharing stories at breakfast with all of you. Thank you for your wonderful words and the 5 star review. We hope to see you again very soon, maybe in the...More
Incredible Hotel. New mattress! Slept like a baby. So clean, first class amenities and an incredibly hospitable staff. Clean like my home all the way down to a good shower head! The location is perfect. I really enjoyed my stay. I recommend staying here!!
1 Thank chrisbreatheeasy
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded September 13, 2018
Thank you Chris. We are truly honored and appreciate the opportunity to serve you. Your wonderful words are an encouragement to our hard working staff. I will pass those along. Please come back soon and until then, travel safely and God bless you and yours.
Voted "Best Hotel" of the 30 hotels in the market 6 years in a row - Cleveland Daily Banner (newspaper) As they say, The locals know! -Best location to all shopping and restaurants. -Only 6 years old, with the …Morelatest in "fiber" high speed internet -BRAND NEW MATTRESSES- Our entire hotel replaced guest room mattresses in August 2018. Come and REST with the BEST. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.