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Holiday Inn Express Cleveland Northwest

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Traveller (42)
Room & Suite (28)
Pool & Beach (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Voted "Best Hotel" of the 30 hotels in the market 6 years in a row - Cleveland Daily Banner (newspaper) As they say, The locals know! -Best location to all shopping and restaurants. -Only 6 years old, with the latest in "fiber" high speed internet -BRAND NEW MATTRESSES- Our entire hotel replaced guest room mattresses in August 2018. Come and REST with the BEST.
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Property amenities
Fitness Centre with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS
Hotel links
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Location

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Contact
4355 Holiday Inn Express Way NW GPS devices -4355 Ellis Circle, Cleveland, TN 37312-1469
Getting there
Lovell Field37 km
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305Reviews
65Photos
2Q+A
62Room tips
Traveller rating
  • 219
  • 54
  • 21
  • 5
  • 6
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  • English
Popular mentions
My second time staying at this property, and it was an enjoyable hotel. Exactly what you expect from a Holiday Inn Express. Maintenance could do a little better on some things; in my room there was a light in the bathroom that had burnt out, and the sink drain was slow to
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Stayed here overnight for work. Had a standard King room which was HUGE. The room had a microwave, mini fridge, single cup keurig brew and flatscreen and wifi. This being a 4th floor room I was impressed with how well the WiFi worked and how quickly the water in the shower got
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Stayed here 4 nights while doing some training at Resolute in nearby Calhoun. The room itself was nice and comfortable and clean. The free breakfast was good but the orange juice was warm all 4 mornings. The coffee was only lukewarm on Monday. Will stay here again the future.
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We reserved this room months in advance and called the hotel with reservation info to assure there was a 1st floor King with a sofa. We were assured there would be. When we arrived the reception advised no first floor room and the only room left was 221 and there was no sofa! I
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Cleveland Northwest
Responded Dec. 10, 2018
Hello TangoForFun, Thank you for leaving us your review and for making us a part of this trip to Cleveland. We are grateful that you've chosen the Holiday Inn Express to host you. As always, we wanted nothing more but to ensure your experience turn as positive as possible. Though it made me smile that you like the room, bathroom space, and the breakfast, I'm sorry that it wasn't the same story all throughout. I regard your thoughts about what we can improve with the breakfast options, bathroom lighting, the television signal, the remote control, and the in-room fridge. I also read that your preferred room location wasn't available at check-in, TangoForFun. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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Great place to stay. Clean and well maintained place. Staff is great and very attentive to your needs. Breakfast was good and fresh. Make your reservation early as the hotel is frequently full. Been stopping here for years since it was new and have never had any problems.
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Photo provided by managementHoliday Inn Express Cleveland Northwest
Meeting room
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Hotel Room
Chair and floor lamp in room
Chair/lamp in room
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123456
Yes, do you accept a dog traveling with it's owner...I never leave my dog unattended. Thank you, Valerie
I am a dog owner myself, but our hotel is 100% pet and smoke free. I am very sorry.
0 votes
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"4th floor corner rooms are large and super quiet"
"Double Check Reservations Ahead OF Time"
"This is a first class hotel!"
"Rooms on the right side of the hotel are away from the interstate."
"There is a major interstate outside so you will get some road noise"
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12345613
PRICE RANGE
US$120 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeCleveland
NUMBER OF ROOMS
88
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