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All reviews hi express sleeping on clouds long horn located close beautiful lobby pull out couch the breakfast area each morning college visit wonderful breakfast my dad easy access outdoor pool nice stay staff was friendly very nice hotel clean rooms
Great place to stay. Clean and well maintained place. Staff is great and very attentive to your needs.
Breakfast was good and fresh.
Make your reservation early as the hotel is frequently full.
Been stopping here for years since it was new and have never...More
Dear Holiday Inn Express Cleveland Northwest,
Once again, thank you very much for the Superior Service offered to our many national and international guests during our recent global group meeting. We place dozens of important international attendees in your capable hands during their Group Meeting....More
Thank Kevin B
Response from Richie H, Director of Sales at Holiday Inn Express Cleveland NorthwestResponded 4 weeks ago
Mr. Kevin B. Thank you for our decades of relationships in serving your groups. Our business is built on relationships and repeat customers. Your kind words and 5 stars mean more than you know! We are honored. God bless you and yours.
Check in was fast and easy. We got in later from travelling all day and the front desk receptionist gave some food recommendations. The room was clean and comfy. No issues really with the room. However, I gave this place a four star for what...More
Response from Richie H, Director of Sales at Holiday Inn Express Cleveland NorthwestResponded 2 weeks ago
Thank you for the opportunity to serve you. We will definitely address the issues you mentioned and hope that you will come back soon. God bless you and yours.
We’ve stayed at this Holiday Inn Express several times and always satisfied. Beds are very comfortable. Property is well maintained and clean. Breakfast is always very good. Staff professional and friendly. Two thumbs upMore
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 4 weeks ago
Thank you very much. We are honored by the opportunity to serve you and your group. I'm happy you like our beds and NEW MATTRESSES. "Well maintained and clean" is always the goal. Thank you for noticing and taking the time to post this review....More
It’s a great place that makes you feel like home away from home. GreAt service from the staff in a clean and nice environment. The food is great as well. The beds are comfortable and you get a great nights rest. This place is great...More
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded September 19, 2018
Mr. Johnson, it was an honor to meet you. We enjoyed hosting your group and sharing stories at breakfast with all of you. Thank you for your wonderful words and the 5 star review. We hope to see you again very soon, maybe in the...More
Voted "Best Hotel" of the 30 hotels in the market 6 years in a row - Cleveland Daily Banner (newspaper) As they say, The locals know! -Best location to all shopping and restaurants. -Only 6 years old, with the …Morelatest in "fiber" high speed internet -BRAND NEW MATTRESSES- Our entire hotel replaced guest room mattresses in August 2018. Come and REST with the BEST. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.