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    Douglas Inn & Suites

    2600 Westside Dr NW, Cleveland, TN 37312-3605
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    2017-12-24 2017-12-25
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    US$67
    US$65
    SAVE US$2
    US$67
    US$65
    Traveller (18)
    Room & Suite (26)
    Dining (1)
    Overview
    • Excellent48%
    • Very good29%
    • Average11%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “cracker barrel” (20 reviews)
    “room was clean” (20 reviews)
    “counter staff” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (156)
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    1 - 5 of 155 reviews

    Reviewed 3 days ago

    After having stayed at a horrible hotel in Chattanooga, then a luxury hotel in Chattanooga (thanks to Erlanger Hospital)...we didn't know what to expect in Cleveland. My family was here because our dad was in the hospital in Chattanooga and then after he passed we...More

    Thank Tammy H
    Reviewed 2 weeks ago via mobile

    We decided to stay the night in Cleveland as we had been on the road a few hours. The hotel looked inviting so we decided to give it a try. The front clerk was so sweet - great customer service. The room was clean and...More

    Thank paulanjeff
    Response from Brandy C, Guest Relations Manager at Douglas Inn & SuitesResponded 1 week ago

    paulanjeff, I’m glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. We would love to have you back and we...More

    Reviewed 2 weeks ago

    We stopped here after driving for 11 hours from Ontario. We did not have a reservation, but luckily they did have a room available. Rachel at the front desk (8:30pm) was very accommodating and friendly. She suggested City Cafe for supper when we asked where...More

    Thank R8439LQdavide
    Response from Brandy C, Guest Relations Manager at Douglas Inn & SuitesResponded 1 week ago

    R8439LQdavide, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we...More

    Reviewed 3 weeks ago

    Very clean room. Spacious and comfortable. Working fridge and microwave. Nice shower. The breakfast was filling. There was a good variety of food, including biscuits and gravy. But the best part was Chris at the front desk. We arrived at midnight and he was friendly,...More

    Thank Jayne J
    Response from Guest_Relations_2018, Guest Relations Manager at Douglas Inn & SuitesResponded 3 weeks ago

    Jayne J, Thank you for letting us know how impressed you were with ourbreakfast services and amenities. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience....More

    Reviewed 4 weeks ago

    Wonderful place to stay. Front desk staff (Laurie) were very friendly and helpful. Told us to be sure to come and ask, if we needed anything. We were traveling with a trailer. Made sure we had plenty of room to park, and put us in...More

    Thank Lisa F
    Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 4 weeks ago

    Lisa F, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Thank you for your compliments to our staff, hospitality and breakfast layout. We hope you're looking forward to your next stay as much...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$74 - US$87 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz, getaroom.com, Cancelon and TripOnline SA so you can book your Douglas Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Cleveland
    • Also Known As
    • Douglas Inn And Suites ,
    • Douglas Hotel Cleveland
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    Traveller (18)
    Room & Suite (26)
    Dining (1)
    Hotel & Grounds (28)
    Bathroom (3)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    Nearby Restaurants
    City Cafe Diner
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    Old Fort Restaurant
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    Cracker Barrel
    158 reviews
    .08 km away
    Deli Boys
    55 reviews
    1.49 km away
    Nearby Attractions
    Cleveland Bradley County Greenway
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    1.52 km away
    Museum Center at 5ive Points
    47 reviews
    3.95 km away
    Cleveland Bradley County Public Library
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    Mash & Hops
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    Ask a question
    Questions & Answers
    Judy B
    19 November 2017|
    AnswerShow all 2 answers
    Response from Patricia I | Reviewed this property |
    877-559-5579
    0
    Votes
    Room Tips
    "The back side is away from the main street and has the view of the Cracker Barrel."
    Read review
    "Choose second floor room"
    Read review
    "To choose a good room, go elsewhere"
    Read review
    "Many rooms, you can park outside your room"
    Read review
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