We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Douglas Inn & Suites

Save
Share
Traveller (18)
Room & Suite (40)
Dining (1)
Overview
2600 Westside Dr NW, Cleveland, TN 37312-3605 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
Nov. 4Nov. 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$71.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cleveland hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "61f145aed58643b790f7e0e9fdd805bf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":278674,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109209571],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":11,"year":2018},"checkout":{"day":5,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":71,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"61f145aed58643b790f7e0e9fdd805bf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":71,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":71,"highestMetaPriceDisplay":-1,"hotelName":"Douglas Inn & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYxZjE0NWFlZDU4NjQzYjc5MGY3ZTBlOWZkZDgwNWJmIiwiQUlLIjoiZDI0MTJhOWY4YjE5NDQ1NWJjY2Q4YjcxMTQyZDg5OTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/11/2018", "checkOut": "05/11/2018", "lowestPrice": "US$71", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109209571":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (175)
Filter reviews
173 results
Traveller rating
86
48
19
10
10
Traveller type
Time of year
LanguageEnglish
86
48
19
10
10
Show reviews that mention
All reviews cracker barrel room was clean egg patties city cafe waffles an overnight stay great price nice shower small hotel would definitely stay here again first floor biscuits gravy located close continental breakfast nice breakfast staff was friendly road trip
FilterEnglish
Updating list...
1 - 5 of 173 reviews
Reviewed 3 weeks ago via mobile

Rooms were clean and nicely furnished. Phone cord broken and had to be held in place to use. Lobby clean but dated.Ratings said excellent and 8.8..for these ratings I was expecting more and was disappointed. The breakfast was the standard continental. Staff was very accommodating...More

Thank Excursion116409
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 2 weeks ago

Excursion116409, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We strive to give you a great experience, and I am pleased to learn that we were able to meet...More

Reviewed September 14, 2018 via mobile

I knew I was booking a cheap room, but the furnishings were more in line with a Hilton than a Motel 6. Only negative I saw was a slight leak from the toilet supply line that I informed them of. Wish there were more places...More

1  Thank Nicholas O
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 4 weeks ago

Nicholas O, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate your high rating of our hotel, though I do apologize for the inconvenience that you experienced with the leak from...More

Reviewed August 21, 2018

I normally stay with the bigger name hotels, but decided to stay here because of the reviews and price. I have to say I was pleasantly surprised. It is an older hotel of course, but it has been given an update to make it nicer....More

1  Thank RoadTripMama_46
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded August 25, 2018

RoadTripMama_46, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience Douglas Inn & Suites Hotel. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very...More

Reviewed August 4, 2018 via mobile

Even though this is not a known hotel chain it is very clean and comfortable. The staff was excellent and nice. They have every premium channel and the bed feels like a cloud lol. 15 minutes from white water raftingMore

1  Thank jaeblair03
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded August 8, 2018

jaeblair03, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliments to our hardworking staff mean a lot to us. We are overjoyed to hear that you had a great time with...More

Reviewed August 4, 2018 via mobile

Nice clean rooms and very friendly staff!!! Good location also!! Very pleased with the stay! Me and my father were heading to float the Ocoee River and were looking for a decent place to stay at a decent price. Very glad to have found Douglas...More

1  Thank Brian H
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded August 8, 2018

Brian H, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality...More

View more reviews
About
Description
It Is With Great Pleasure That I Extend To You A Heartfelt Welcome To The New Douglas Inn & Suites. Being a fellow traveler staying at various motels, hotels and inns, I saw a need for a new place to stay More that offers the comforts of home combined with affordability. Long hours and hard work have gone into the planning of this new facility to bring you superb accommodations and personal service - insuring you a pleasant and relaxing stay. Whether you're on business, pleasure or visiting family and friends, I'm confident our amenities will surpass your expectations. Thank you for choosing Douglas Inn & Suites. May you have a wonderful stay at Douglas Inn & Suites Cleveland, Tennessee.We are now offering Weekly Rates. Please call for pricing. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Dry Cleaning
Electric Vehicle Charging Station
Golf Course
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
40
Price range
US$81 - US$94 (Based on Average Rates for a Standard Room)
Also Known As
Douglas Inn And Suites
,
Douglas Hotel Cleveland
Location
United States > Tennessee > Cleveland
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
40
Price range
US$81 - US$94 (Based on Average Rates for a Standard Room)
Also Known As
Douglas Inn And Suites
,
Douglas Hotel Cleveland
Location
United States > Tennessee > Cleveland
Photos
Traveller (18)
Room & Suite (40)
Dining (1)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all 25 nearby hotels
EconoLodge - Cleveland
52 reviews
.10 km away
Motel 6 Cleveland TN
56 reviews
.21 km away
Fairfield Inn & Suites Cleveland
246 reviews
.22 km away
Howard Johnson by Wyndham Cleveland
267 reviews
.25 km away
Nearby RestaurantsSee all 208 nearby restaurants
City Cafe Diner
363 reviews
1.11 km away
Cracker Barrel
177 reviews
.08 km away
Old Fort Restaurant
125 reviews
.34 km away
Town House Bake Shop
32 reviews
1.43 km away
Nearby AttractionsSee all 32 nearby attractions
Cleveland Bradley County Greenway
71 reviews
1.52 km away
Cleveland Bradley County Public Library
36 reviews
3.43 km away
Mash & Hops
18 reviews
3.85 km away
Fletcher Park
5 reviews
2.25 km away
Questions & Answers
Ask a question
Judy B
November 19, 2017|
AnswerShow all 2 answers
Response from Patricia I | Reviewed this property |
877-559-5579
0
Votes
Room Tips
"First floor has exterior doors. Park near the room. Second floor has an interior corridor."
dasmith5977
Jul. 13, 2018
Read review
"Pets are allowed on the first floor but not the second floor."
caprikaren0
Apr. 17, 2018
Read review
"The back side is away from the main street and has the view of the Cracker Barrel."
J738IAtammyh
Dec. 13, 2017
Read review
"Choose second floor room"
390patriciai
Jul. 16, 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing