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Douglas Inn & Suites

Traveller (18)
Room & Suite (40)
Dining (1)
Overview
2600 Westside Dr NW, Cleveland, TN 37312-3605 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
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Rooms
Jan. 27Jan. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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Traveller rating
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LanguageEnglish
88
50
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10
10
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All reviews cracker barrel room was clean waffles front desk final destination family suite city cafe small hotel white water rafting an overnight stay nice shower great price biscuits and gravy ocoee river would definitely stay here again first floor located close
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1 - 5 of 177 reviews
Reviewed November 19, 2018 via mobile

Needed a place to stay...headed to our final destination, needed to stop for the evening. Staff was exceptional and very helpful. The room, albeit nothing fancy, was extremely clean. Beds were very comfortable and the shower was very nice. Then the next morning...the breakfast was...More

Date of stay: November 2018
Thank darrinp824
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded November 22, 2018

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our...More

Reviewed November 18, 2018 via mobile

We stayed here on our way to Gatlinburg. It was very clean, staff was friendly, and it is steps away from a Cracker Barrel. My only complaint is the bathrooms are very small, and the breakfast room is small. All in all a thumbs up.More

Date of stay: November 2018
Thank jpounders4
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded November 19, 2018

jpounders4, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast room and bathroom as well. Your...More

Reviewed November 10, 2018 via mobile

Good Place right off Interstate to stay. It was very clean & nice. Front Desk people are great! The Breakfast is also very good. Very well lighted and easy to get to. I will definitely stay here again!More

Date of stay: November 2018
Thank DMC714
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded November 11, 2018

DMC714, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Douglas Inn & Suites Hotel. We are overjoyed to discover the positive impression we made with our breakfast service as well. We hope you're looking forward to...More

Reviewed October 21, 2018 via mobile

We stayed in a family suite and were very pleased. The room was very spacious and clean. The staff was extremely friendly and accommodating. You could easily stay here an extended period with accommodations this room provided. Great value for the price.More

Date of stay: October 2018
Thank Jennifer M
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded October 22, 2018

Jennifer M, Your kind compliments mean so much to us, and we thank you for taking the time to share this review of Douglas Inn & Suites Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have...More

Reviewed September 28, 2018 via mobile

Rooms were clean and nicely furnished. Phone cord broken and had to be held in place to use. Lobby clean but dated.Ratings said excellent and 8.8..for these ratings I was expecting more and was disappointed. The breakfast was the standard continental. Staff was very accommodating...More

Date of stay: September 2018
Thank Excursion116409
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded October 7, 2018

Excursion116409, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We strive to give you a great experience, and I am pleased to learn that we were able to meet...More

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About
Description
It Is With Great Pleasure That I Extend To You A Heartfelt Welcome To The New Douglas Inn & Suites. Being a fellow traveler staying at various motels, hotels and inns, I saw a need for a new place to stay More that offers the comforts of home combined with affordability. Long hours and hard work have gone into the planning of this new facility to bring you superb accommodations and personal service - insuring you a pleasant and relaxing stay. Whether you're on business, pleasure or visiting family and friends, I'm confident our amenities will surpass your expectations. Thank you for choosing Douglas Inn & Suites. May you have a wonderful stay at Douglas Inn & Suites Cleveland, Tennessee.We are now offering Weekly Rates. Please call for pricing. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Dry Cleaning
Electric Vehicle Charging Station
Golf Course
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
40
Price range
US$83 - US$97 (Based on Average Rates for a Standard Room)
Also Known As
Douglas Inn And Suites
,
Douglas Hotel Cleveland
Location
United States > Tennessee > Cleveland
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
40
Price range
US$83 - US$97 (Based on Average Rates for a Standard Room)
Also Known As
Douglas Inn And Suites
,
Douglas Hotel Cleveland
Location
United States > Tennessee > Cleveland
Photos
Traveller (18)
Room & Suite (40)
Dining (1)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Judy B
November 19, 2017|
AnswerShow all 2 answers
Response from Patricia I | Reviewed this property |
877-559-5579
0
Votes
Room Tips
"First floor has exterior doors. Park near the room. Second floor has an interior corridor."
dasmith5977
Jul. 13, 2018
Read review
"Pets are allowed on the first floor but not the second floor."
caprikaren0
Apr. 17, 2018
Read review
"The back side is away from the main street and has the view of the Cracker Barrel."
J738IAtammyh
Dec. 13, 2017
Read review
"Choose second floor room"
390patriciai
Jul. 16, 2017
Read review
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