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Douglas Inn & Suites

PricelineUS$70*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$75*
US$70*
US$75*
US$75*
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Douglas Inn & Suites
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132 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Pelham
Reviewed yesterday NEWvia mobile

I was not expecting much from this hotel because the price was so low but boy, was I wrong. The room was HUGE. Everything was very clean and the staff was very helpful and friendly. Will stay here again when we come back to this area next year.

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Helpful?
Thank Lee K
Orlando, Florida
Reviewed 3 days ago NEW

Great service and accommodations but I didn't like the public/open wifi that they said was a secure site. Entering their supposed password did nothing to indicate that it was a secure site. Not a good thing. I informed the desk and Manager but both seem to poo poo the idea that it was not secure and "we never have had...

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Helpful?
Thank TONYMLT
Reviewed 4 days ago NEWvia mobile

The staff was wonderful! The hotel was very clean and nice! The breakfast bar was good and everyone was very helpful! We would go back and stay again. Also right next door was Cracker Barrel for supper. :)

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Helpful?
Thank Ginger S
Antioch
Reviewed 3 weeks ago

I stayed in this hotel while volunteering with Remote Area Medical organization to provide free dental vision and medical coverage to residents of Cleveland, TN. I was greeted immediately upon entering the premises by a smiling front desk person who thanked me for coming to help everyone. The room was clean and bed comfortable. Bathroom was small but adequate.There was...

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Helpful?
Thank Yvonne E
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Yvonne Thank you so much for your positive review. We are glad that you came and stayed with us. What's more important is what you were here for, to help our community. We sincerely appreciate your service to people in need and the work that you do.

Reviewed 23 March 2017 via mobile

Not a bad place to stay. The breakfast didn't have any meat and wasn't​ the best. Our room had an odor. But for the price it was ok. The bath tub had a a chunk out of it. Close to where I was going. The staff was nice and helpful.

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Helpful?
Thank Wanda G
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank You We wanted to thank you for taking the time to review our establishment. We are glad that you liked our prices and our staff. We are also in the process of revamping our breakfast selections. Please come stay with us again in the future.

Reviewed 12 March 2017 via mobile

Excellent value for the price. Paid $79 (with tax). Stayed in a renovated room that was quite clean. Breakfast was adequate, though nothing to get too excited about (two choices of cereal, pastries/bagels/toast, instant oatmeal, juice, coffee, milk, apples, and biscuits and gravy). Room and hallway were quiet. The front desk staff (both evening and morning) were VERY polite and...

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Helpful?
Thank Erin R
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Erin we want to first of all thank you for staying with us. Also thank you for the great review that you gave us. We look forward to accommodating you in the future.

Conway, South Carolina
Reviewed 12 March 2017

In January, my mother passed away and we stayed here for the week of her funeral. Yesterday my sister passed away and I came to book a room here again. Chris and Julie were both great and we couldn't have asked for better service from them. I'm booking here again because they were go great.

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Helpful?
Thank charmed6879
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for your great review and thank you for your business. It is always a pleasure speaking with you and your family and we are glad that you enjoy your stay with us.

Hart, Michigan
Reviewed 11 February 2017

First of all I must say the staff is awesome. They were all very friendly. If you a looking for a no frills hotel this is the place. We stayed here 2 nights while visiting our daughter at Lee University. Our room was fine and met all our needs. It was easy off 75 and close to campus too. The...

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Helpful?
Thank marla2911
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you for your feedback about your recent stay! We would like to sincerely apologize that you did not receive the level of customer service that you deserved. This is definitely not the norm for our staff. We have shared your comments with our entire staff. We always want our guests to have the very best stay possible and we...

Cleveland, Tennessee
Reviewed 3 February 2017 via mobile

We were in Cleveland for a funeral but Chris and Julie both helped make our stay a lot less sad. They were both much more pleasant than necessary and made coming back to the room pleasant instead of a hassle. Both were super nice and had a ton patients for our teenagers during a stressful time. They deserves raises. Thank...

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Helpful?
Thank NoahRCarver
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for being a guest at our Douglas Inn & Suites, and for taking the time to write such an outstanding review on Trip Advisor! Our staff takes a great deal of pride on providing genuine to all of our guests and by your review it sounds like we accomplished our goal. Again, thank you for staying...

Braxton
Reviewed 17 January 2017 via mobile

Our youth group stayed at Douglas Inn and Suites in Cleveland, TN on the way to Xtreme Winter 2016 in Gatlinburg. The convenience to the interstate was great! Nice, clean hotel with friendly front desk personnel! We only stayed one night but enjoyed the stay?

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Helpful?
Thank jsherrin
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for saying with us, and for the four star review on TripAdvisor! We are delighted to know that you enjoyed your stay. Again, thank you for staying with us and for the positive feedback.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
It Is With Great Pleasure That I Extend To You A Heartfelt Welcome To The New Douglas Inn & Suites. Being a fellow traveler staying at various motels, hotels and inns, I saw a need for a new place to stay that offers the comforts of home combined with affordability. Long hours and hard work have gone into the planning of this new facility to bring you superb accommodations and personal service - insuring you a pleasant and relaxing stay. Whether you're on business, pleasure or visiting family and friends, I'm confident our amenities will surpass your expectations. Thank you for choosing Douglas Inn & Suites. May you have a wonderful stay at Douglas Inn & Suites Cleveland, Tennessee.We are now offering Weekly Rates. Please call for pricing. ... more   less 

Additional Information about Douglas Inn & Suites

Address: 2600 Westside Dr NW, Cleveland, TN 37312-3605
Region: United States > Tennessee > Cleveland
Price Range: $111 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Douglas Inn & Suites 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Douglas Inn And Suites
Douglas Hotel Cleveland
Hotel Style:
#4 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Douglas Inn & Suites staff and other travellers.
5 questions
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Roanoke, Virginia
over a year ago
Jonesborough, Tennessee
over a year ago
Oak Ridge, TN
over a year ago

See all questions (5)

Questions? Get answers from Douglas Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check for a SECURE WIFI before accessing any of your important sites.....”
TONYMLT, 27 Apr 2017 | Read review
“Cracker Barrel is right next door!!!”
yvonnee962, 3 Apr 2017 | Read review
“Second floor rooms have interior doors that have direct access to all amenities.”
Schweitzers, 2 Oct 2016 | Read review
“rooms not facing highway”
grandkids495, 5 Sep 2016 | Read review
“Second floor less noise”
U3787PMjohnf, 26 Aug 2016 | Read review
5 of 5
Priceline
US$70* /night
View Deal
Hotels.comUS$75
TripAdvisorUS$75
Orbitz.comUS$75
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*Disclaimer
Prices are for 1 room, 2 adults
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