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Douglas Inn & Suites

Traveller (18)
Room & Suite (40)
Dining (1)
Certificate of Excellence


Certificate of Excellence
It Is With Great Pleasure That I Extend To You A Heartfelt Welcome To The New Douglas Inn & Suites. Being a fellow traveler staying at various motels, hotels and inns, I saw a need for a new place to stay that offers the comforts of home combined with affordability. Long hours and hard work have gone into the planning of this new facility to bring you superb accommodations and personal service - insuring you a pleasant and relaxing stay. Whether you're on business, pleasure or visiting family and friends, I'm confident our amenities will surpass your expectations. Thank you for choosing Douglas Inn & Suites. May you have a wonderful stay at Douglas Inn & Suites Cleveland, Tennessee.We are now offering Weekly Rates. Please call for pricing.
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Property amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Dry Cleaning
Electric Vehicle Charging Station
Golf Course
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know


Full view
46Car recommended
Grade: 46 out of 100
14Restaurantswithin 1 km
1Attractionwithin 1 km
39Room tips
Traveller rating
  • 89
  • 53
  • 19
  • 10
  • 10
Time of year
Traveller type
  • Filter
  • English
Popular mentions
Very clean and friendly staff, highly recommend staying here. Traveling Outstanding place reasonably priced. Good room. Couples or family stay it is the place to be. Easy Access to interstate. Easy on easy off.
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Needed a place to stay...headed to our final destination, needed to stop for the evening. Staff was exceptional and very helpful. The room, albeit nothing fancy, was extremely clean. Beds were very comfortable and the shower was very nice. Then the next morning...the breakfast
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Response from Nerissa M, Guest Relations Manager at Douglas Inn & Suites
Responded Nov. 22, 2018
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
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We stayed here on our way to Gatlinburg. It was very clean, staff was friendly, and it is steps away from a Cracker Barrel. My only complaint is the bathrooms are very small, and the breakfast room is small. All in all a thumbs up.
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Response from Nerissa M, Guest Relations Manager at Douglas Inn & Suites
Responded Nov. 19, 2018
jpounders4, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast room and bathroom as well. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
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Good Place right off Interstate to stay. It was very clean & nice. Front Desk people are great! The Breakfast is also very good. Very well lighted and easy to get to. I will definitely stay here again!
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Response from Nerissa M, Guest Relations Manager at Douglas Inn & Suites
Responded Nov. 11, 2018
DMC714, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Douglas Inn & Suites Hotel. We are overjoyed to discover the positive impression we made with our breakfast service as well. We hope you're looking forward to your next stay as much as we are!
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We stayed in a family suite and were very pleased. The room was very spacious and clean. The staff was extremely friendly and accommodating. You could easily stay here an extended period with accommodations this room provided. Great value for the price.
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Response from Nerissa M, Guest Relations Manager at Douglas Inn & Suites
Responded Oct. 22, 2018
Jennifer M, Your kind compliments mean so much to us, and we thank you for taking the time to share this review of Douglas Inn & Suites Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and hope that your next visit will be another five star experience.
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Album Categories
All photosTravellerRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
King Bed Room
Photo provided by managementDouglas Inn & Suites
2 Rooms Suite with Full Kitchenette
Two Queen Beds Room
King Bed Room
What is your phone number?
What is your phone number?
0 votes
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I checked the site and it says $15 each night
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"First floor has exterior doors. Park near the room. Second floor has an interior corridor."
"Pets are allowed on the first floor but not the second floor."
"The back side is away from the main street and has the view of the Cracker Barrel."
"Choose second floor room"
"To choose a good room, go elsewhere"
US$72 - US$97 (Based on Average Rates for a Standard Room)
douglas inn and suitesdouglas hotel cleveland
United StatesTennesseeCleveland
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