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Douglas Inn & Suites

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Traveller (18)
Room & Suite (29)
Dining (1)
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Overview
  • Excellent52%
  • Very good28%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
“cracker barrel”(22 reviews)
“room was clean”(22 reviews)
“front desk”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (167)
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Traveller rating
81
46
18
10
10
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Time of year
LanguageEnglish
81
46
18
10
10
Show reviews that mention
All reviewscracker barrelroom was cleanfront deskwafflesegg pattiescity cafean overnight staynice showersmall hotelfirst floorlocated closebiscuits gravygreat place to staydefinitely stay here againnice breakfastlee universitycontinental breakfast
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21 - 25 of 165 reviews
Reviewed September 8, 2017

Hurricane Irma cut our vacation short - we fled Florida with 1,000's of people so trying to find a 'Pet Friendly' hotel on short notice proved almost impossible until I contacted Douglas Inns & Suites. They had one room left for the night & it...More

Thank Marlene N
Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded September 9, 2017

Marlene N, Thank you so much for your kind comments and review regarding your most recent stay at the Douglas Inn & Suites Hotel. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and...More

Reviewed August 10, 2017 via mobile

Convenient to interstate, clean place to stay. Room was clean, bed comfortable, shower pressure good. Breakfast typical for hotel...waffles, bagels, toast, juice, etc. Employees very friendly. Although on a busy street, the room was quiet.More

Thank Joe And Marcia R
Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded August 14, 2017

Joe And Marcia R, Thank you for taking the time to complete our guest satisfaction survey and for rating Douglas Inn & Suites hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the...More

Reviewed August 6, 2017 via mobile

We stayed here overnight passing through town. We found our room to be clean and comfortable. Lobby even gave us a courtesy call after being in our room for 20 minutes asking if everything was to our liking...a nice gesture! I would return in the...More

Thank Kim H
Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded August 6, 2017

Kim H, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We would love to have you back and we do hope to...More

Reviewed July 16, 2017

This was my third time staying at Douglas Inn. It was just as good as the first two stays. The staff were all friendly and helpful. The room was very clean and the beds were comfortable. Breakfast was good and had a good variety of...More

Thank lynn-nicole1209
Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded July 17, 2017

Dear briananicole2017, Thank you for taking the time to let us know how you enjoyed your stay at the Douglas Inn & Suites Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to...More

Reviewed July 16, 2017

Called ahead for a king room for two and one small dog. We were told we would have a second floor room but elevators are available. Upon arrival late afternoon, we were given a first floor room 111. The hotel is right next to Cracker...More

Thank Patricia I
Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded July 17, 2017

Dear Patricia I, Thank you for your high rating of our hotel and for taking the time to share your experience! It is so rewarding to hear that we were able to provide a clean and convenient experience. We wish you have informed the front...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$86 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
Details
Price range
US$86 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
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Traveller (18)
Room & Suite (29)
Dining (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Judy B
November 19, 2017|
AnswerShow all 2 answers
Response from Patricia I | Reviewed this property |
877-559-5579
0
Votes
Room Tips
"Pets are allowed on the first floor but not the second floor."
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"The back side is away from the main street and has the view of the Cracker Barrel."
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"Choose second floor room"
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"To choose a good room, go elsewhere"
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