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Mountain View Inn

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Mountain View Inn
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80 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Reviewed 31 October 2014 via mobile

As soon as we arrived we were scared. It was a run down building with terrible signage. Our room was smelly and we had to kill 2 spiders within the first 5 minutes of arrival. We never found where the complimentary breakfast was. The beds were uncomfortable and everything was very dated and yellowed. Will not stay here ever again!!

2Thank Amber A
Richie H, Manager at Mountain View Inn, responded to this review

The Mountain View Inn is undergoing an ownership change. Please call the front desk for ALL reservations and details pertaining to the updates. 423) 472-1500 Merry Christmas and Happy New Year!

Kirklin, Indiana
Reviewed 24 October 2014

You can not beat the view!!!! Its worth it to stay and just admire the view. Its quiet, great breakfast bar, friendly staff who have been there for awhile. We met the new owners and they seem very nice and excited about upgrading the facility. We have a family reunion every year and we stay at this Inn. Planning on...

2Thank Angela J
Cartersville, Georgia
Reviewed 13 October 2014

I was attending a conference in Cleveland, TN, and stayed at Mountain View for a full week. I booked through Expedia, and asked multiple times, for two beds in my room. I called the hotel several days ahead of time, and they informed me there was only one bed in my room, and that they were totally booked (as was...

2Thank Marcene T
Reviewed 21 June 2014 via mobile

New owners were very accommadating, gracious, and friendly. Look forward to seeing the planned improvements. Delicious breakfast with friendly and helpful waitresses. Spectacular view of mountains and mountain side.

2Thank bc4cakes
Corinth, Mississippi
Reviewed 17 June 2014

My husband & I stayed here on our way to Maggie Valley, NC. The room was nice but we were disappointed that a parking space for our motorcycle was not available directly outside our window as requested but was in front of a handicap space. Not big deal, just not what we had requested a good amount of time in...

3Thank PJB888
Lawrenceburg, Indiana
Reviewed 26 May 2014

This hotel could be an excellent location with some minor corrections. I agree with many who suggest better communication as to when breakfast would be provided. I received a voucher for breakfast at the sister hotel which was appreciated. However, we were running behind on a tight schedule and did not plan to take a trip one exit in the...

3Thank Albert M
Richie H, Manager at Mountain View Inn, responded to this review

Thank you so much for recognizing the value of our property to hotel guests. As you mention, there are many qualities that resemble hotels in a higher, more 5 star rating. Yes, we have some areas of the property that show the age, but the hotel is clean and as you mention our staff goes the extra mile to make...

Reviewed 9 May 2014 via mobile

We came to the area for my niece's college graduation. If we hadn't been driving for 13 hours and weren't completed exhausted, we would've packed our bags immediately and gone anywhere but here. It was too late in the night and we just couldn't go somewhere else because of the hour. Our first room on the ground floor was disgusting....

4Thank Takemetoalaska
Richie H, Manager at Mountain View Inn, responded to this review

No words would be adequate. Sometimes a person or business needs to say I'm sorry. This is one of those times. It appears that you were given a bad room on an obvious bad day for our property. I cannot explain nor will I make an excuse for this. I assure you, (and the other reviews support the fact) that...

Virginia Beach, Virginia
Reviewed 6 May 2014 via mobile

Knew what to expect from accurate TripAdvisor reviews. This is an old, basic hotel, formerly a Holiday Inn, which is clean but nothing fancy. What is nice is the friendliness of the staff and owner, and the mountaintop view at sunset was just breathtaking. There was a room fridge, and after a couple of minutes searching, the wifi worked fine....

Thank LindaW60
Richie H, Manager at Mountain View Inn, responded to this review

Thank you for the wonderful review. Your attention to detail is tremendous. The value at the Mountain View is unequaled in this market. Our panaramic view is spectacular and while you mentioned that it is an older building, you are correct in that it is VERY CLEAN! Our staff works diligently to assure our guests are well taken care of....

Forest, Virginia
Reviewed 21 April 2014

There are two reasons to book this hotel. One is the breakfast. We were told at 8:00 am as we headed to the restaurant that breakfast would not be served. We were given a voucher for breakfast at a hotel at the exit to the north. Could there be a sign for the guests at check-in that breakfast definitely would...

Thank Tom Y
Richie H, Manager at Mountain View Inn, responded to this review

Tom, thank you for taking the time to review our hotel. Our mountain top views are the absolute best in the area. The Mountain View Inn prides itself on being a landmark in this region. The major news networks often broadcast from our site to show off the background. As for breakfast, the Mountain View Inn boasts of the "best...

Reviewed 3 April 2014 via mobile

While our bathrooms & house was being remodeled we decided to take a chance on this motel. It is dated, but very well kept. The staff is helpful & the free breakfast buffet has a full spread. (Be sure to tip your waitress) the beds are comfortable, it is clean, & the view can't be beat! They have some picnic...

1Thank SandyLouTwo
Richie H, Manager at Mountain View Inn, responded to this review

"Comfortable, Clean and Nice Mountain Views"- your quote says it all. Thank you so much for staying with us and taking the time to write such kind words. I also appreciate you mentioning the breakfast "full spread." Our staff works very hard to make sure our guests are well taken care of and it is nice to hear from you....

42 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/Suite (5)
Pool/Beach Area (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Breathtaking views of the Mountains of southeast TN. Fabulous restaurant-favorite of the locals. Clean Rooms, Friendly Staff, excellent location on I-75. ... more   less 

Additional Information about Mountain View Inn

Address: 2400 Executive Park NW, Cleveland, TN 37312-2753 (Formerly Holiday Inn)
Region: United States > Tennessee > Cleveland
Price Range: $101 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mountain View Inn 2*
Number of rooms: 144
Reservation Options:
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Also Known As:
Mountain View Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Mountain View Inn staff and other travellers.
1 question
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East Stroudsburg, Pennsylvania
over a year ago

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Questions? Get answers from Mountain View Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view”
 of 5 bubbles r0nkatz, 4 Oct 2016 | Read review
“Our rooms were on the main hall, nice and quiet, clean and comfy.”
 of 5 bubbles 849franks, 7 Jul 2015 | Read review
“2nd floor is the best view”
 of 5 bubbles tiffanys497, 18 Apr 2015 | Read review
“I was told that inside rooms are a little warmer and have nicer TV's, and "view side" rooms have parking right in front of your room and a very nice view of the surrounding mountains.”
 of 5 bubbles 500annaw, 27 Jan 2015 | Read review
“Rooms facing the mountain view are my favorite! Rooms in the main entrance are larger and more upgraded.”
 of 5 bubbles 110angelaj, 24 Oct 2014 | Read review
5 of 5