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Courtyard Memphis Collierville

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Courtyard Memphis Collierville
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186 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Reviewed 5 days ago NEW

My family and I were looking forward to a one night stay near Collierville to visit the mall area. I had my room booked for a few weeks. The morning we were leaving to drive and check-in, the manager called to tell me the boiler had flooded a few rooms and they were rerouting guests not yet checked in to...

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Helpful?
Thank J S
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you for your review. We apologize that rooms we experienced mechanical issue, causing us to place rooms out of order. The hotel was sold out, causing an oversold situation in our hotel (not enough available rooms to accommodate our reservation list.) Unfortunately, this caused us to relocate you to another property. We apologize for any inconvenience and are pleased...

Franklin, Tennessee
Reviewed 6 days ago NEWvia mobile

I'm not sure why one needs the elevator "ding" to be audible throughout the hotel, but it IS audible at this hotel, and loud enough to wake you even many rooms down the hall from the elevator. The manager assured me he had never heard that complaint before. Maybe it was his first day on the job? The breakfast was...

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Helpful?
Thank John S
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Dear John S., Thank you for taking time to complete a review. Upon research of the "elevator bell," I found that the "sound level" of the chime is set at the mandated level to maintain compliance, per ADA requirement. We apologize that this affected you and that your stay was not as comfortable as possible. Being that we cannot access...

Reviewed 6 days ago NEW

Stayed here in summer of 2014 and 2015 on a business trip. The hotel is a good drive from the Memphis airport but it is an excellent location (shopping and eating), staff is courteous, rooms are clean with a refrigerator. Spent over 2 weeks each time - was good!

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Helpful?
Thank Nancy P
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you for staying with us a few years ago! We are happy to hear that you enjoyed the hotel and our service. We would enjoy the opportunity to host you as our guest again soon. Since you last stayed, the hotel has undergone a complete renovation, with NEW guest rooms! If I can assist with your next reservation, please...

Saint Francisville, Louisiana
Reviewed 19 January 2017

I stayed at the hotel for a work conference that was a week long with long days learning about new innovations in my field. The hotel, albeit a good drive from the Memphis airport, was nice place to spend a week on a business trip. It is located in a shopping center with everything from Barnes and Nobles to restaurants...

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Helpful?
Thank LEE S
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

We are pleased that you enjoyed Courtyard Collierville and our convenient location. Thank you for taking time to post a review. We look forward to having you stay with us again soon. I will gladly assist with your next reservation; please contact me when I can do so. Pleasant travels, Cindy Kinard

Pontotoc, Mississippi
Reviewed 2 January 2017 via mobile

We absolutely love staying in this hotel. This is not the first time and far from the last. We enjoy the convenience of shopping at all the local shops and the restaurant in walking distance. The hotel is wonderful fit couples or for a group of friends. I highly recommend this hotel.

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Helpful?
Thank Vickie B
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Hi Vickie, Thank you for taking time to review our hotel. We are excited to know that you enjoyed your stay and the proximity to shopping and dining. We look forward to having you stay with us again soon! Very best, Cindy Kinard

Cicero
Reviewed 29 December 2016

Great room, indoor pool, and restaurant for light menu items, easy printing of flight documents in lobby, a double Johnny Walker cost me $26.00 is the only negative, you dont know the price till you get it, so ask, as they do not post prices there,.

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Helpful?
Thank Adrian L
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Hi Adrian, Thank you for choosing Courtyard Collierville. We are pleased to hear that you enjoyed the property as well as dining in the Bistro. Please know that I will share your feedback with our Management team. We value your business and hope to have you as our guest again soon. Thank you, Cindy Kinard

Brooklyn, New York
Reviewed 24 December 2016

Enjoyed my stay, nice location, plenty of parking, and it was so nice being able to walk to dinner and do some window shopping. The room was clean, quiet, and modern. Had everything you'd look for in a stay.

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Helpful?
Thank jakemhead
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you for staying with us! We appreciate your review and are pleased to hear that you enjoyed your stay. We look forward to having you as our guest again soon. Very best, Cindy Kinard

Reviewed 19 December 2016

Wow. Very friendly, professional staff. The room was gorgeous and felt brand news. High thread count sheets, blackout shades on the windows, fantastic shower... even the in room coffee was great. I slept incredibly soundly and was reluctant to leave.

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Helpful?
Thank Mishka S
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

We are pleased to hear that you enjoyed your stay. We look forward to having you again soon. Thank you, Cindy Kinard

Cincinnati, Ohio
Reviewed 11 December 2016 via mobile

Friendly staff. Remarkable sales rep in Rebecca. Made our teams stay very nice. Staff was courteous to our daughters. The location is incredible. Shopping and dinning all a walk outside the door of the hotel.

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Helpful?
Thank colding12
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you for taking time to review our hotel. I will be sure to share your feedback with Rebeccah and our staff. We hope to see you again soon. Very best, Cindy Kinard

Austin, Texas
Reviewed 7 December 2016

Excellent stay here, the room was comfortable and very clean. The receptionist was cheery and everything was in order upon checkout. Had a quality quesadilla in the bar area, and the ambiance was stellar. Will definitely return to this location.

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Helpful?
Thank jtstandup
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

We realize that you have many lodging options in the area and appreciate that you chose Courtyard Collierville. We are pleased to hear that you enjoyed the hotel and our service. I will certainly share your comments with my colleagues. Until we see you again... Safe travels, Cindy Kinard

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about Courtyard Memphis Collierville

Address: 4640 Merchants Park Cir, Collierville, TN 38017-9111
Region: United States > Tennessee > Collierville
Price Range: $186 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis Collierville 3*
Number of rooms: 80
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Also Known As:
Courtyard By Marriott Memphis Collierville Hotel Collierville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Memphis Collierville staff and other travellers.
1 question
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Pittsburgh, Pennsylvania
over a year ago

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Questions? Get answers from Courtyard Memphis Collierville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room is best”
 of 5 bubbles 143adrianl, 29 Dec 2016 | Read review
“We requested the nearest room to the lobby. It was next to the elevators and we didn't have any problem with noise.”
 of 5 bubbles drenn007, 10 Nov 2016 | Read review
“Any room would make for a great night”
 of 5 bubbles michaelsalbanese, 4 Oct 2016 | Read review
“The odd numbers face the parking lot. Even numbers face the mall.”
  • Parking lot with main entrance to the viewers left
  • King with Sofa bed
  • Room 431
 of 5 bubbles ReneeB836, 13 Aug 2016 | Read review
“There are a few connected rooms for families if you book early.”
 of 5 bubbles Syr_Wyllyam, 29 Jul 2016 | Read review
5 of 5