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2018-02-05 2018-02-06
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    Courtyard Memphis Collierville

    4640 Merchants Park Cir, Collierville, TN 38017-9111
    +1 855-821-4553
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    2018-02-05 2018-02-06
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    Traveller (24)
    Room & Suite (11)
    Storyboard
    Overview
    • Excellent58%
    • Very good26%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “outdoor mall” (8 reviews)
    “red robin” (4 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 5Feb 6
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (212)
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    1 - 5 of 210 reviews

    Reviewed 3 weeks ago

    Had a great stay over Christmas. The staff is always so very pleasant and helpful. The hospitality is unsurpassed anywhere. They go out of their way to ensure everything is perfect. The rooms are beautiful and you can tell that their housekeeping staff takes pride...More

    Thank Bob C
    Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 2 weeks ago

    Dear Bob C., We realize you have many lodging options while in the Memphis/Collierville area, and we thank you for choosing Courtyard Collierville. Thank you for taking time to offer your feedback on our hotel and our teams' service. I will be sure to share...More

    Reviewed 4 weeks ago

    Stayed December 2017 Pros: Very clean Staff is friendly, responsive, competent Great, convenient location. In a shopping mall with Macy's and other chain stores, and lots of chain but good restaurants. Easy access off main road. Room and bathroom were larger than average (square footage...More

    Thank bhlkin
    Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 4 weeks ago

    Thank you kindly for staying with us and for your review. We apologize that you had a less than perfect stay with us, as our team members strive to provide impeccable accommodations for all of our guests. The Bistro has been implemented into all Courtyard...More

    Reviewed 12 November 2017 via mobile

    The hotel was ok but I expected more for the price and for a Marriott. It was very loud. We could hear everything going on outside in the halls and the people above us. Our bathroom door did not lock. The elevators needed maintenance badly....More

    Thank Shauna A
    Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 14 November 2017

    Dear Shauna A., Thank you for taking time to review our hotel. Our team members work diligently to ensure that all of our guests enjoy their stay, and we apologize that we fell short of our goal. Please know that we are discussing your comments...More

    Reviewed 3 November 2017

    Spent the weekend at this amazing hotel. Beautiful rooms. The staff was even more amazing than the hotel. From welcome to check out, we couldn't have asked for more. Located next to a great shopping mall, all within a short walk.

    Thank Bob55197
    Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 14 November 2017

    Wow; thank you for your stellar review! We appreciate the opportunity to serve you and hope to have you as our guest again soon. Please call me if I can help with your next reservation. Very best, Cindy Kinard

    Reviewed 25 October 2017

    Courtyard by Marriott in Collierville, TN is an excellent option for the traveler wishing to avoid the city of Memphis. It's essentially located in a mall grounds, so it's close enough to get plenty of shopping done during the day but far away enough that...More

    Thank friendlyskys
    Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 1 November 2017

    We appreciate your choosing Courtyard Collierville. Our team is pleased to hear that you enjoyed the hotel as well as the convenience of being onsite at The Shops of Carriage Crossing. Please come back to visit us soon! Very best, Cindy Kinard

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Pool
    • Bar/Lounge
    • Heated pool
    Details
    • Price range
    • US$128 - US$259 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, getaroom.com, Priceline, Cancelon and TripOnline SA so you can book your Courtyard Memphis Collierville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Collierville
    • Also Known As
    • Courtyard By Marriott Memphis Collierville Hotel Collierville
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    Traveller (24)
    Room & Suite (11)
    Dining (2)
    Hotel & Grounds (33)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Nearby
    Nearby HotelsSee all Collierville Hotels
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    Fairfield Inn & Suites Memphis Germantown
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    Nearby Restaurants
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    Nearby Attractions
    Collierville TN Historic District
    113 reviews
    5.22 km away
    WC Johnson Park
    62 reviews
    7.62 km away
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    Ask a question
    Questions & Answers
    CaptPeanut
    22 June 2017|
    Answer
    Response from CourtyardColliervill | Property representative |
    I apologize for the delay in response, but just located this message. Courtyard as a Brand offers breakfast for purchase in the Bistro daily. Please contact me directly if I can further assist. Cindy Kinard, Director of... More
    1
    Vote
    Rob G
    31 July 2015|
    Answer
    Response from CourtyardColliervill | Property representative |
    I'm afraid we do not allow pets. However, the Residence Inn in Germantown is pet friendly; their number is 901-752-0900. Best wishes. James M Jerome Assistant General Manager
    0
    Votes
    Room Tips
    "Both sides of bldg have view of quiet shopping suburb area. I would ask for top floor since building is so..."
    Read review
    "Didn't even know there was anyone else there, though they were full... any room is good."
    Read review
    "Executive room is best"
    Read review
    "We requested the nearest room to the lobby. It was next to the elevators and we didn't have any problem..."
    Read review
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