Hampton Inn Crossville
64 Hospitality Drive, Crossville, TN 38555
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Avg. C$174 /night, 3/15 - 3/16
C$284
per night
C$215
per night
C$145
per night
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About
#1 of 11 hotels in Crossville
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The exceptional Hampton Inn Crossville Tennessee hotel is located on the Cumberland Plateau at Exit 322 on Interstate 40.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Quiet
Languages Spoken
English
Location
64 Hospitality Drive, Crossville, TN 38555
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Mc Ghee Tyson Airport
91 km•
See all flights
Rental Cars
10 Restaurants
within 1 kilometer
Reviews
Traveller rating
- 377
- 132
- 48
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Detailed Reviews
Had a wonderfull stay here on Sunday 11/5. The hotel was clean and staff very friendly and courteous. Breakfast was the usual hot and cold offerings available at Hampton Inns and the breakfast area was clean, organized and well stocked. This location has an outdoor pool that weather did not permit the use of. I was surprised this location did not have onsite laundry. All in all, very pleased.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â There is a Bucees Truck stop one interstate exchange West of here. If you've never been to one,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
My wife and I typically stay at Hampton Inns by Hilton when on the road. Most of the Hampton's we have stayed at have been very consistent in providing a very comfortable stay. This location at Crossville provided us everything we expected from the brand at a price I thought was reasonable.
CJ checked us in and did a great job doing so efficiently. Our room was very comfortable with a very good bed, lots of nice pillows, great bathroom facility, refrigerator, microwave, coffee maker and desk. Wi-Fi worked very well.
CJ checked us in and did a great job doing so efficiently. Our room was very comfortable with a very good bed, lots of nice pillows, great bathroom facility, refrigerator, microwave, coffee maker and desk. Wi-Fi worked very well.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best hotel stay we can remember in 30 years. Not kidding. Best service, accommodations and staff interaction. We extended our stay twice because we realized we were located central to everything we needed to do in Tennessee (finding a house). The staff was awesome in making that happen. Then they helped us make hotel reservations for our drive home to Idaho. Top notch staff.
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Review collected in partnership with Hampton
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathan Walker, General Manager at Hampton Inn Crossville
Responded Oct 6, 2021
Thank you very much for the kind words, we will be sure to pass along your praise to our team members. They do work hard to provide the highest level of service to our valued guests and we love to see them being recognized for their efforts. We hope that you had a wonderful trip home to Idaho and look forward to seeing you again on your next visit to the Upper Cumberland!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 3 nights, Sunday through Tuesday checking out Wednesday morning. I gt up and leaver Monday morning I tell the from desk that my room is ready to be cleaned, her reply, We don't clean therm on a daily basis. She did ask if I wanted it to be made up or just the trash taken out. I thought screw it, just take the trash out.
When iI returned, all that was done was the trash cans empty, no new towels, no coffee replenished so I had to track down the chamber maids and get the packets of coffee from them.
I leave Tuesday morning and comeback later that day. The bed was made, fresh towels but they left 2 empty coffee cups and an empty coke bottle. Two packages of decaf coffee were haphazardly thrown on the table and not in the tray where they should have been. Didn't even leaver packets of regular coffee like they usually have and should have done.
I've been to Crossville on numerous occasions but never stayed at Hampton Inn because they were always priced so much higher than Comfort Suites which is next door. For this particular sty, the prices were very compatible so I made reservations because of all the traveling I do, Hampton Inn has always been my top choice. But, For those prices and they don't make the room up everyday? What the hell am I paying for anyways. Extremely disappointed in the quality of service.
Steve A
When iI returned, all that was done was the trash cans empty, no new towels, no coffee replenished so I had to track down the chamber maids and get the packets of coffee from them.
I leave Tuesday morning and comeback later that day. The bed was made, fresh towels but they left 2 empty coffee cups and an empty coke bottle. Two packages of decaf coffee were haphazardly thrown on the table and not in the tray where they should have been. Didn't even leaver packets of regular coffee like they usually have and should have done.
I've been to Crossville on numerous occasions but never stayed at Hampton Inn because they were always priced so much higher than Comfort Suites which is next door. For this particular sty, the prices were very compatible so I made reservations because of all the traveling I do, Hampton Inn has always been my top choice. But, For those prices and they don't make the room up everyday? What the hell am I paying for anyways. Extremely disappointed in the quality of service.
Steve A
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Date of stay: August 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â IF you stay here tell them you expect the room to be cleaned EVERY day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HVAC is not operational. Cheap ownership thinks keeping the air conditioned is saving him money. HVAC units not working in some rooms. Had to switch rooms, unit ran all night set to 65 but room was at 78 upon arrival and hallways were upwards of 80+. Units in rooms are set high to keep them from running so it’s musty smelling and hot when you enter room. System plays catch up all night just to get room comfortable. You have a 2 hour window for breakfast and they start breaking it down before the 9AM cutoff. Choose another location.
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Review collected in partnership with Hampton
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nothing special, the breakfast was below standards, no fresh fruit except some dated apples and bananas beyond their prime. Eggs were lousy, seemed like way too much salt. The rooms and hallways are ordinary. The street it is on, is not particularly scenic. Seemed kind of expensive for location, however it might be that Crossville is upscale enough to justify the rates, as Crossville is a nice place. A newer nicer Hampton would be in order for the community or perhaps a Hyatt brand. Clientele was nice, and hotel was full the night I was there. The people who work there are mostly good. I think on a nicer road and a nicer physical plant is the main thing, and a nicer breakfast.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry to give this hotel such a low rating, but they earned it.
When we arrived late after a long drive exhausted, we began to unpack and found ants in the room in a few different places. We killed the ones we saw. Then we called down to the desk and the person on the other end offered to come up with some spray. We just wanted them to know... we were too tired to re-pack our stuff and move and did not want someone in our room spraying bug spray.
Also, the sink in the bathroom plugged up quickly.
And, by the way, I wore my slippers the whole time...
On the upside, their bag breakfast was better than the Hilton Garden Inn we stayed at during the same weekend... because at least theirs included a banana.
When we arrived late after a long drive exhausted, we began to unpack and found ants in the room in a few different places. We killed the ones we saw. Then we called down to the desk and the person on the other end offered to come up with some spray. We just wanted them to know... we were too tired to re-pack our stuff and move and did not want someone in our room spraying bug spray.
Also, the sink in the bathroom plugged up quickly.
And, by the way, I wore my slippers the whole time...
On the upside, their bag breakfast was better than the Hilton Garden Inn we stayed at during the same weekend... because at least theirs included a banana.
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Date of stay: July 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathan Walker, General Manager at Hampton Inn Crossville
Responded Aug 14, 2020
Thanks for letting us know about your experience. We certainly apologize for finding ants in the guestroom, our pest control vendor was contacted after we received your notification prompting a re-treatment of the guest rooms due to the heavy rainfall the area experienced. We take matters like this very serious and will continue monitoring the issue to prevent a re-occurrence. We appreciate you choosing us and Hampton Inn's, we do sincerely hope that you give us another chance to in the future as this was certainly not a normal experience. Again, we apologize that your stay was anything less than perfect.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First the desk clerk told us the credit card had to be run as a debit even after accepting it for a reservation, then the two rooms we reserved had to be run on two separate transactions. I got to the room and not only did the refrigerator not work but there was 3 dirty Band-Aids beside one of the beds. They gave us another room and the part that flushes the toilet is broken.. I have never been to a place this bad. It looks good but go somewhere else.
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Date of stay: May 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathan_Hampton, General Manager at Hampton Inn Crossville
Responded May 18, 2020
It appears that we made some mistakes and we sincerely apologize for the inconvenience of having to move rooms. It is very unusual that so many uncommon errors happen in one room to a single guest, you deserved better and we are working hard to ensure that we don't have a repeat of any of the events that you reported. From all of us here at the Hampton Inn Crossville, please accept our apologies. Being that all these issues are unique in nature, we sincerely hope that you give us another chance on your next visit to our area and allow us to make up for our previous mistakes. We appreciate all of our guests and especially appreciate you letting us know about how we can improve!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good service. Friendly. Good location. Decent fitness ctr, not spectacular. Adequate breakfast. Nice workers. Be nice if coffee was better n they recycled. Fresh fruit from the local farmers would rock!
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice facility in Crossville, TN. The facility is well-maintained, attractive, comfortable and the staff were friendly and helpful. It’s located by I-40, and a few minutes drive from the downtown area, so the location is fine. We enjoyed complimentary breakfast, though it wasn’t as broad a selection as we’ve experienced in the past, probably because of changes made for Covid.
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Review collected in partnership with Hampton
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathan Walker, General Manager at Hampton Inn Crossville
Responded Mar 25, 2021
We appreciate you being our guest and thank you for taking the time to let us know about your experience. We hope that you enjoyed all the wonderful activities and attractions of the Upper Cumberland while visiting, please come back and see us on your next visit! Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry. Not sure.
Ellen, I don't really know why you can't edit on Tripadvisor. However we certainly appreciate the feedback.
My guess is that if it is an older place, the smell will be there because of smoking being allowed. We always check to see if that will be a newer building or newly remodeled. I don't remember the smell at this one, but you may have gotten a previously "smokers' room.
"There is a Bucees Truck stop one interstate exchange West of here. If you've never been to one, you have to go. Fresh beef jerky !!"Read full review
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PRICE RANGE
C$194 - C$279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn crossville hotel crossville, crossville hampton inn
LOCATION
United StatesTennesseeCrossville
NUMBER OF ROOMS
73
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn Crossville
Which popular attractions are close to Hampton Inn Crossville?
Nearby attractions include Rocking Horse Antique Gallery (0.7 km), Peavine Wine & Spirits (0.7 km), and Mega-Bites Karaoke Lounge (0.3 km).
What are some of the property amenities at Hampton Inn Crossville?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn Crossville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Crossville?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton Inn Crossville?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hampton Inn Crossville?
Conveniently located restaurants include Cancun Mexican Restaurant I40, Red's Ale House, and The Lantern Steakhouse & Pub.
Are there opportunities to exercise at Hampton Inn Crossville?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn Crossville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn Crossville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Crossville offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn Crossville?
Many travellers enjoy visiting Mitchell Building (4.1 km), Crossville Depot (4.1 km), and Justice Center (4.2 km).