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Comfort Suites

ComfortSuitesUS$93*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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248 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Lake City, TN
Reviewed 1 week ago

The ratings for this property are spot on. Staff and room was excellent and every request I made was answered with a yes and a smile. Best coffee at a hotel I've ever had. We paid a little more here, but it was worth it.

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Helpful?
Thank pld57
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review - we are so delighted you enjoyed your stay with us, we always try our very best to exceed our guests expectations and we are so pleased we were able to do that whilst you stayed with us. Please come back and see us when your travels next bring you through the...

Woodbridge, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We stayed at the Crossville, TN Comfort Suites over Easter weekend and what a great experience it was! The staff was the friendliest we have encountered in any hotel over the past 10 years or so. The room was very clean and tastefully appointed with a microwave and refrigerator, plus there is free wifi throughout the property. Lastly, the included...

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Helpful?
Thank David B
About Hotel's Favourite Review
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete to review your recent stay at our hotel. We are so pleased you had such a good stay with us. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,...

shiloh, nc
Reviewed 2 weeks ago via mobile

Spent one night passing through area. Hotel clean and new looking. Staff friendly and helpful. Rooms were attractive and clean. Beds very comfortable. The only small complaint was that our sink was slow to drain. But almost not worth mentioning as everything else was so superior. Breakfast was good. Nice selection and one of the better one for this priced...

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Helpful?
Thank sbrad09
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we are so pleased you had such a good stay at our property. We do hope to see you again soon! Sincerely, Suzanne Moffat General Manager Comfort Suites - Crossville 9317078638

Nashville, Tennessee
Reviewed 3 weeks ago

Great experience - always stay here and have never been disappointed - well done to all the staff and management. Highly recommend this property anytime I am in the area - stay and you will not regret it. Great location

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Helpful?
Thank rogerbuckley1967
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Roger, Thank you so much for your review - we are so thrilled you enjoyed your stay with us. We value your positive feedback, please come back and see us and we have the fresh coffee and the cookies you like so much ready for you! Kind regards Suzanne Moffat - General Manager

Nashville, Tennessee
Reviewed 3 weeks ago

We had stayed at this Comfort Suites before, and had no problem, so decided to stay again on our way to Gatlinburg. Check in girl was very nice, room was fine...or so we thought until next morning. When I grabbed a towel the next morning after showering...which, by the way was folded nicely and stacked on shelf under sink, I...

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Helpful?
Thank LCW1948
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for reviewing our hotel, I am so sorry you experienced an issue during your stay, we always want our guests to leave with positive feedback and I am deeply disappointed this did not happen on this occasion. Please contact me directly on 931 707 8638 and I will make sure this is rectified immediately and, I...

Rocky Top, Tennessee
Reviewed 3 weeks ago

We stayed at the Comfort Suites while visiting the Crossville area. The room was well appointed and very comfortable. I was very pleased to see the card on the nightstand that explained the bed had been made with soft pillows in the front and firmer pillows behind, this was awesome and I hadn't seen this at a hotel previously. Wi-Fi...

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Helpful?
Thank JessCasteel
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your review - I am delighted you took advantage of our new pillow program, its so nice to be able to choose between the soft pillows and the firmer ones, it has proved to be very popular with our guests and we are thrilled you enjoyed this new feature of ours. Thank you for your...

Clarksville, Tennessee, United States
Reviewed 8 April 2017 via mobile

Business for the next 6 to 8 months. As a home away from home, this is a perfect place. Crossville is not a big town, no Hilton or Marriott, but it has a very friendly and efficient hotel that lives up to its name "Comfort Suites". It's right off interstate 40, so if you are looking for a place to...

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Helpful?
Thank Rod W
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review, we are so pleased you had such a good stay with us. Please come back and see us and we will have the coffee and fresh baked cookies ready for you. Kind regards Suzanne Moffat - General Manager

Clinton, New Jersey
Reviewed 29 March 2017

Such a nice stay; we were touring Fairfield Glade for a retirement move and stayed at this hotel a few days; front desk person, Linda, is GREAT..and others as well. Shared information about the area and helped to make us feel at home. Room was clean, comfortable beds and pillows and quiet. Small exercise room; decent breakfast. Coffee, tea, and...

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Helpful?
Thank pat b
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one....

HAWTHORNE, CA
Reviewed 6 March 2017

The room was excellent and the staff were very helpful. We asked for directions and was given a map with detailed instructions. Food in the morning was very good and had a good variety of food. The swimming pool was inside and easy to get to.

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Helpful?
Thank JFrog104
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your review - we are so pleased you enjoyed your stay with us, it is always our intention to exceed our guests expectations and I am delighted we were able to do that for you. Please come back and see us and we will have the fresh baked cookies and coffee waiting for you. Kind...

Virginia Beach
Reviewed 5 March 2017 via mobile

Great place to stay! Clean quiet safe. Most respectful. On of the nicest places I've stayed!! Accomodations could not have been better!. Breakfast included such a variety to choose from. I've traveled for many years and Comfort Inn continues to remain atop my list of places to stay when traveling. I highly recommend it for those traveling alone that seek...

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Helpful?
Thank Janice Y
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....

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Other (39)
04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to newly renovated Crossville Comfort Suites. We are located at exit 322 off Interstate 40 in the golf capital of Tennessee, home of 4 championship golf courses. Our spacious Guest Suites give you plenty of room to work and relax and are tastefully designed, we recently refurbished our complete hotel. For business or pleasure enjoy our Award Winning hospitality. All Comfort Suites are smoke free. We offer:- Complimentary wireless high speed internet access, Free local calls, In room coffee maker, refrigerator and microwave, Hair dryer, iron and ironing board,Vending Machines on all 3 floors, Business Center, Market Place, Fitness Center, Indoor heated pool and hot tub, Luxury Presidential suites are available, Free Your Morning Breakfast, Laundry facilities are also located on the property. ... more   less 

Additional Information about Comfort Suites

Address: 2581 E First St, (I-40, Exit 322), Crossville, TN 38555-2679
Region: United States > Tennessee > Crossville
Price Range: $131 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Crossville
Crossville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
4 questions
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Durham, North Carolina
9 months ago
sevierville
over a year ago

See all questions (4)

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the south end of the building, away from busy I-40...”
pld57, 13 May 2017 | Read review
“Perhaps avoid the 1st floor as the smell from the pool was pretty strong.”
JessCasteel, 1 May 2017 | Read review
“All the rooms are very nice and quiet, just tell the staff what you what and they will do it...”
PatriciaU995, 28 Feb 2017 | Read review
“Very Comfortable, friendly staff”
X1355AYjohnp, 12 Jan 2017 | Read review
“We stayed away from the elevators, but this place has obviously been renovated with very modern items.”
457RobertH, 18 Dec 2016 | Read review
5 of 5
ComfortSuites
US$93* /night
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HotelQuicklyUS$139
Booking.comUS$93
Orbitz.comUS$93
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*Disclaimer
Prices are for 1 room, 2 adults
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