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Mountain Inn & Suites

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#1 of 2 Hotels in Erwin
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1 room 2 adults 0 children
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Mountain Inn & Suites
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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Reviewed 1 September 2015

This hotel is a bit older and has some wear (appears to be an old Holiday Inn) but the room was very nice sized, clean and comfortable. Is about 30-40 minutes from Bristol Motor Speedway. We paid a bit more than normal due to the race weekend but is a good value if paying the normal nightly rate. The mountain...

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Helpful?
Thank tlp48
Patelsc8, Front Office Manager at Mountain Inn & Suites, responded to this review

Thank You for your kind review. We are glad,you enjoy the mountain view and cleanliness of the room....and we look forward to welcoming you again.

Columbus, Georgia, United States
Reviewed 25 August 2015 via mobile

Wasn't expecting anything different from every other hotel I've stayed in. I injured my knee last week so I came in on crutches. I was greeted at the desk by Kathy who seems genuinely concerned for my situation. She made sure to give me a room on the ground floor and made sure that if I needed anything to just...

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Thank Sky M
Patelsc8, Front Office Manager at Mountain Inn & Suites, responded to this review

Thank You for your kind review and glad you enjoy your stay. Kathy was very excited to know you mention her.Hope your knee got better now.

Reviewed 12 August 2015

Our club had an annual convention at the Mountain Inn & Suites. They staff went the second mile to make certain that our needs were met and that our group meeting flowed well. Our group grew and the staff offered not only the meeting room, but for us to overflow into the lobby. They made us feel comfortable and wanted....

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Helpful?
Thank James W P
Shannon B, Manager at Mountain Inn & Suites, responded to this review

Thank you so much for staying at Mountain Inn and Suites. We are so glad your group chose our hotel as the location for your event. We enjoyed your visit with us and are very happy that we were able to make you feel at home during your stay. We strive to make all of our guests feel comfortable and...

Reviewed 31 July 2015 via mobile

Extremely friendly. Excellent prices. Extremely clean room. We feel very very happy and safe! Newly renovated rooms in an older building however they are taking extreme care in making sure they are holding top standards such as i expect for a hotel 3x the price but with a great family run feel you'd get at a quality B &B. Pool...

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Helpful?
Thank Mandy L
Shannon B, Manager at Mountain Inn & Suites, responded to this review

Thank you for your glowing review of our hotel. We are very happy that your family enjoyed your stay with us. We feel that we have a very friendly staff that takes pride in their work and aims to provide the best quality of services to our guests. We strive to maintain competitivenss along with making sure our guests are...

Reviewed 25 June 2015 via mobile

This is a great place to stay. The staff is friendly and knowledgeable. The room I stayed in was comfortable and clean. It was quiet which is always a must for me. The hotel is close to the River and the A.T. So you are not far from hiking and rafting.

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1Thank Bambam222
Shannon B, Manager at Mountain Inn & Suites, responded to this review

We are very pleased to read your review and hear that you enjoyed your stay with us. We strive to be friendly and well informed about our area. We feel our location is very accomodating for our guests that enjoy the great outdoors. Mountain Inn and Suites is conveniently situated among our beautiful moutains and is only a little over...

Lynchburg, Virginia
Reviewed 22 June 2015

I have no complaints about the Mountain Inn & Suites. The check in staff was courteous and efficient. The room itself was clean and comfortable. The bedding was of good material and there were no holes or stains of any kind. My only real critique is that the bathroom is quite small, but that is not something that can really...

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Thank Jason T
Shannon B, Manager at Mountain Inn & Suites, responded to this review

Thank you for taking the time to write a review about your stay with us. We pride ourselves in being a friendly hotel with courteous staff. We work diligently to ensure our rooms are clean and comfortable for our guests. We at Mountain Inn & Suites are glad you enjoyed your visit to this area and hope you will consider...

Atlanta, Georgia
Reviewed 4 June 2015

This hotel welcomes hikers and is very close to the trail. But it is also good for non-hikers. The rooms are nice and comfortable. The breakfast is great and has lots of choices. The staff is excellent and very friendly.

Review collected in partnership with this hotel
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Thank TJtrip77
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you so much for your great review! We do consider ourselves to be "hiker friendly" but we would never want to leave out our other guests. I am glad that we made you feel welcome and that you enjoyed your stay with us. We hope to see you again soon!

Jacksonville, United States
Reviewed 29 May 2015

We love Mountain Inn & Suites...Everyone there goes out of their way to accommodate us. The rooms are clean, the staff is very pleasant and we absolutely love coming there to stay. It's easy getting on and off the Interstate and is in a great location. The area is very safe and great to stay at

Review collected in partnership with this hotel
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Thank Karon S
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for your kind comments. We appreciate your repeat business and look forward to welcoming you again in the fall!

Murfreesboro, Tennessee
Reviewed 28 May 2015

We stayed over an extended weekend. Easy acccess from the inteaestate. Spacious room, clean, great tv, AC a bit noisy but we actually prefer this to help with any possible hallway noise. Fantastic breakfast with a variety for staying multiple days. Friendly and knowledgeable staff.

Review collected in partnership with this hotel
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Thank mg55simpson
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

We appreciate your taking the time to write a review about your stay with us. I loved hearing that the air conditioning noise was to your liking....we aim to please :) Enjoyable guests like you are the reason we love our jobs and our "friendly mountain inn". We hope to see you again soon.

Calhoun, Georgia
Reviewed 28 May 2015

The rooms are clean. The staff is friendly and remember me and even which room I like. Beautiful views of the mountains and it's close to the interstate but quiet if you get a room in the back. My spouse enjoys coming with me because of the beauty of little Erwin, TN.

Review collected in partnership with this hotel
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Thank tiptolin
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for choosing to stay with us when you are in our "Valley Beautiful" and thank you for the time you took to give us your kind comments. The great part of being a Friendly Mountain Inn is that it gives us the ability to know our guests and welcome them as family. We look forward to your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just imagine....waking up to the scent of fresh mountain air and listening to the sounds of silence. Wake up at the Mountain Inn & Suites - Erwin (formerly the Holiday Inn Express) where every room has a mountain view. We are conveniently located in the Tri-Cities area of Bristol, Johnson City and Kingsport. Right outside our back door is the Appalachian Trail, whitewater rafting, Cherokee National Forest, river and stream fishing, and many other outdoor activities. Nearby you'll find golfing, Country & Bluegrass music, snow skiing, antiques, pottery, and Jonesborough - a historic village of unique shops, galleries and restaurants. Tour the numerous winding back roads between small Appalachian communities, or simply unwind and relax while breathing in the crisp mountain air. There is much to do, or choose nothing at all. You can enjoy our outdoor pool and Jacuzzi from Memorial Day weekend to Labor Day weekend. Whether you are a corporate traveler or a hiker/rafter; we have a room and a special rate for you! Let our friendly and knowledgeable staff make your stay in Erwin a truly pleasurable experience. ... more   less 

Additional Information about Mountain Inn & Suites

Address: 2002 Temple Hill Road, Erwin, TN 37650 (Formerly Holiday Inn Express Erwin, TN)
Region: United States > Tennessee > Erwin
Price Range: $128 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mountain Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Erwin
Erwin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Inn & Suites staff and other travellers.
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Questions? Get answers from Mountain Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book online early for discount”
 of 5 bubbles Hatchet69, 19 Oct 2016 | Read review
“Run the other way”
 of 5 bubbles A7737QVjm, 10 Sep 2016 | Read review
“Even number rooms face the pool, odd numbered rooms the opposite side.”
 of 5 bubbles Q3441RLjohnf, 28 Jul 2016 | Read review
“Choose a room away from outside doors and away from elevators if possible for a quieter night.”
 of 5 bubbles deloresr911, 9 Jun 2016 | Read review
“Although the rooms are nice, when leaving a tip, I consider where there is dust on the headboards, if the tub was cleaned , etc...That did not happen a couple of days that we were there.”
 of 5 bubbles karons19, 29 May 2015 | Read review
5 of 5