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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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Hampton Inn and Suites Nashville Franklin (Cool Springs)
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485 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Indianapolis, IN
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW

Dependably quality property with comfortable, quiet guest rooms in good location for I65 travel or Galleria shopping. We have stayed here several times. The hotel is not on an interstate exit and requires a little jog around the block. Signage is small and difficult to see at night.

Review collected in partnership with Hampton

Helpful?
Thank Indianapolis50
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

We have now stayed there several times. They have yet to disappoint us. We like this hotel for its location, next door to one of Nashville''s best shopping areas and close to the interstate(I40). Great selection of places to eat. One of the better ones is just a walk next door (Jonthans). Staff is always friendly and make you feel... More 

Helpful?
Thank Brad H
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

We always stay at the Hampton Inn and Suits at Cool Springs when we are in the area. Have only wonderful experiences. The staff is friendly and always tries to meet our request. It is very close to shopping and good food.

Review collected in partnership with Hampton

Helpful?
Thank Mary Charles B
Charleston, West Virginia
1 review
Reviewed 3 weeks ago

The hotel was very lovely and the staff was absolutely wonderful to us. I would definitely stay again. The only problem is the hotel may need a little updating, but that should not stop anyone from staying there. It is still a great hotel to stay at!

Review collected in partnership with Hampton

Helpful?
Thank carlymg11
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for your review of the Hampton Inn and Suites Franklin. Your comments on our staff are greatly appreciated, as is the feedback regarding improvement to the property-- renovations are in the works! We look forward to seeing you again soon! More 

Knoxville, United States
1 review
Reviewed 4 weeks ago

My room at this Hampton Inn has the most comfortable bed. The mattress was just right not too hard or soft, sheets were so soft, and pillows that were just right (not overstuffed so you wake up with a crick in your neck) Our room was on the back side facing the pool, and it was very quiet (also November).... More 

Review collected in partnership with Hampton

Helpful?
Thank Anne S
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for your review of your stay with us at the Hampton Inn and Suites in Franklin! I am delighted to hear you enjoyed your night with us and hope you'll visit us again soon. We are always working on changing our breakfast offerings-- any suggestions are welcome! More 

United States, United States
1 review
Reviewed 4 weeks ago

I've stayed in this hotel before, but this trip was a little disappointing. There was a lot of noise and the hotel seemed dingy. It had gone down hill since our last stay. It's location is the reason we continually stay here. We also tend to stay in Hampton Inn's when we travel, but I think we will probably look... More 

Review collected in partnership with Hampton

Helpful?
Thank Amelia S
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Amelia, Thank you for your review of the Hampton Inn and Suites in Franklin. We are sorry to hear your recent stay with us was not of the quality expected, both in terms of noise level and surroundings. In the future, if you have any issues during your stay, please contact the desk staff; they will do whatever they can... More 

Knoxville, Tennessee
1 review
Reviewed 4 weeks ago

Hilton Quality Hotel. Location is within walking distance to outstanding mall & restaurants. Staff is attentive and great. Highly recommend for business and pleasure. I will return again and again. Thanks.

Review collected in partnership with Hampton

Helpful?
Thank b4ifly
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for your review of the Franklin Hampton Inn and Suites. We are always delighted to have you as our guest and look forward to your next visit! Our staff is here to ensure that you experience the utmost in convenience and comfort. More 

Danville, United States
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2016 via mobile

I have stayed at this particular location several times. When I arrived, they upgraded me to a king bed suite which was a very pleasant surprise. The room was spacious with a separate bedroom and a full kitchen. Originally I was placed in a suite facing the interstate but when asked, they moved me to the opposite side of the... More 

Helpful?
Thank Karen S
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for completing a review of the Franklin Hampton Inn and Suites! We were delighted to have you as our guest and hope you will visit us again soon. I'm happy to hear that your suite upgrade provided for an enjoyable stay! We're always adding to our breakfast menu to ensure we offer the best selection possible, so your... More 

United States
1 review
Reviewed 20 October 2016

The hotel met and exceeded our expectation. The beds are very comfortable and are furnished with light bed clothes that are warm. This room, a single king suite, was comfortable and well laid out. The only short-coming was that there is limited TV Channel selection with few movie choices. the location is convenient.

Review collected in partnership with Hampton

Helpful?
Thank Herschel C
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Herschel, Thank you for completing a review of the Hampton Inn and Suites in Franklin. Your wonderful comments about our amenities are appreciated. We also appreciate the suggestion for an expanded tv channel selection and hope we will be able to offer you just that for your next stay in the Franklin area. Sincerely, Kendall Taaffe Operations Manager Hampton... More 

the villages florida
1 review
Reviewed 18 October 2016

9 friends from three different states met for a reunion. we came from georgia Arkansas and Florida. wonderful place very accommodating friendly and a fantastic breakfast all of the employees were graciously eager to make our stay a great oe

Review collected in partnership with Hampton

Helpful?
Thank Lois N
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Lois, Thank you for completing a review of your stay with us at the Hampton Inn and Suites Franklin. We are glad you all enjoyed the reunion and are very happy to hear you enjoyed your time with us! We hope to see you again soon for your next get-together! Sincerely, Kendall Taaffe Operations Manager More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn and Suites Nashville/Franklin, Tennessee, is located just minutes from Franklin's historic downtown district. Franklin's 200-year old downtown area features Victorian architecture, boutiques, antique shops, and cafés. We offer free wifi and hot breakfast to all our guests. ... more   less 

Additional Information about Hampton Inn and Suites Nashville Franklin (Cool Springs)

Address: 7141 South Springs Drive, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: $142 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Nashville Franklin (Cool Springs) 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Expedia, Odigeo, Travelocity and Priceline so you can book your Hampton Inn and Suites Nashville Franklin (Cool Springs) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Nashville Franklin (Cool Springs) Hotel Franklin
Hampton Inn Franklin
Franklin Hampton Inn
Hampton Inn Cool Springs
Hotel Style:
#5 Family Hotel in Franklin
#6 Romantic Hotel in Franklin
#6 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Nashville Franklin (Cool Springs) staff and other travellers.
4 questions
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Scottsville, Kentucky
over a year ago
Savannah, United States
over a year ago
Prestonsburg, Kentucky
over a year ago
San Antonio, Texas
over a year ago

See all questions (4)

Questions? Get answers from Hampton Inn and Suites Nashville Franklin (Cool Springs) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the higher floors.”
 of 5 bubbles daveandmarilee, 16 Oct 2016 | Read review
“Not sure just spent the night and did not do a survey”
 of 5 bubbles 11jmr, 26 Sep 2016 | Read review
“ask for a room away from the interstate if you are a light sleeper”
 of 5 bubbles RJ39, 7 Sep 2016 | Read review
“The suites are nice, but way overpriced, the rooms dated and need upgrades”
 of 5 bubbles BorisMurchant, 24 Jul 2016 | Read review
“Ask for a room away from the freeway.”
 of 5 bubbles genan2016, 5 Jul 2016 | Read review
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