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Franklin Marriott Cool Springs

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Traveller (89)
Room & Suite (50)
Traveller (89)
Room & Suite (50)
Dining (8)
Overview
Visit hotel website
700 Cool Springs Blvd, Franklin, TN 37067-2696 See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit hotel website
Offers from Franklin Marriott Cool Springs
Special Offer:Pre-pay and Stay
Hotel deals
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Reviews (584)
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581 results
Traveller rating
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Time of year
LanguageEnglish
222
204
94
40
21
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All reviews the concierge lounge conference area front desk convention center nice hotel lobby bar business conference downtown nashville flat screen cool springs area the room was nice lots of restaurants shopping and restaurants indoor pool short drive up to date staff was friendly
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1 - 5 of 581 reviews
Reviewed 5 days ago via mobile

Although I had a reservation at a senior discount price which was acknowledged at check in, and confirmed twice more by other employees, at check out I was shocked to learn the price was increased and I would not be given the senior discount. The...More

Thank Kathy O
Response from Joe V, Front Office Manager at Franklin Marriott Cool SpringsResponded 4 days ago

Dear Kathy O, Thank you for posting your review. I am disappointed to read your comments as we do honor all rates booked by our guests. Thank you for staying with us and we hope to serve you in the future.

Reviewed 6 days ago via mobile

Wanted to get out of downtown craziness yet be close enough for sightseeing. This property filled the bill. New and designed for the business traveler, it was clean and contemporary. Nice staff and modern rooms. We had no problems with bed or WiFi

Thank jfadds
Reviewed 2 weeks ago via mobile

Stayed 2 nights (Friday and Saturday). Room was very clean and very nice. The only issue I had was with the WiFi (more on the staff later on in the review). I never could get signed on. Had to use the promo code which limited...More

Thank JohnnyK3871
Response from Joe V, Front Office Manager at Franklin Marriott Cool SpringsResponded 1 week ago

Dear JohnnyK3871, Thank you for sharing your feedback regarding your recent stay. We apologize for falling short of delivering an excellent experience. I have reported the service issues with the appropriate department heads and reviewed immediately. We hope to have another opportunity to serve you...More

Reviewed 2 weeks ago via mobile

This hotel definitely exceeded my expectations for a 3-star hotel. The food at the club lounge is fresh and regularly refilled by the excellent staff. The lobby is a large open space and they have a live singer at night. Definitely worth staying here, especially...More

Thank BaconSF
Reviewed 2 weeks ago

Room is clean and service was good. Room layout is strange but workable. Front desk was helpful and friendly this time. Location is near restaurants and shopping is nearby in mall. Restaurant in hotel is adequate with a limited menu.

Thank yianni67
View more reviews
About
Description
The Franklin Marriott Cool Springs is centered in the heart of the thriving Cool Springs area just south of Nashville close to tourism attractions, restaurants, the Galleria mall, sports facilities, and More entertainment venues.This classic hotel features in-room refrigerators, free cribs and rollaway beds, 300 guest rooms, Stave Regional Kitchen and Lounge, the Stirrup Cup lounge, indoor pool and patio, 24 hour fitness facility, business center, in room dining, WiFi, 24 hour sundry shop, free parking and 35,000 feet of flexible meeting space for the perfect conference, corporate meeting, wedding, and social event. WiFi is available for free in public areas, and has a surcharge of $9.95/day in rooms. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
300
Price range
US$143 - US$287 (Based on Average Rates for a Standard Room)
Also Known As
Franklin Marriott Cool Springs Hotel Franklin
,
Marriott Franklin
Location
United States > Tennessee > Franklin
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
300
Price range
US$143 - US$287 (Based on Average Rates for a Standard Room)
Also Known As
Franklin Marriott Cool Springs Hotel Franklin
,
Marriott Franklin
Location
United States > Tennessee > Franklin
Photos
Traveller (89)
Room & Suite (50)
Dining (8)
Nearby
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Nearby AttractionsSee all 105 nearby attractions
The Woodhouse Day Spa
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.35 km away
Cajun Steamer- Franklin
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.35 km away
Kings Dining & Entertainment Cool Springs - Franklin
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1.10 km away
The Draft Room at Kings
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1.10 km away
Questions & Answers
Ask a question
TsukinoPrincess
October 4, 2014|
AnswerShow all 8 answers
Response from Joe V | Property representative |
TsukinoPrincess, Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
0
Votes
Room Tips
"Away from elevators and ice maker"
yianni67
2 weeks ago
Read review
"Bring your own mattress and pillow, yoga mat if you plan to take your shoes off, and steel toed shoes if..."
BradE727
Apr. 24, 2018
Read review
"Higher the better, facing south."
jtq2017
Mar. 20, 2018
Read review
"Stay somewhere else"
Superdave57
Mar. 7, 2018
Read review
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