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Franklin Marriott Cool Springs

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Traveller (87)
Room & Suite (46)
Dining (2)
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Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (551)
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Traveller rating
212
192
85
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All reviewsthe concierge loungeconference centerfront desknice hotelbusiness conferencelobby bardowntown nashvillethe room was niceflat screenking bedcool springs areashopping and restaurantslots of restaurantsconvenient locationindoor poolshort drivebeds were comfortable
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111 - 115 of 548 reviews
Reviewed 3 January 2017

The location is superbly located off I-65, just south of Nashville and next to Franklin. There's a lot of shopping and restaurants near the hotel. The hotel and our room was clean. A few disappointments though: no wi-fi in the rooms (unless you pay$9.95/day); no...More

Thank Corey W
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 1 February 2017

Corey W, We appreciate you taking time to share your experience at the Franklin Marriott Cool Springs. Thank you for the positive comments and the disappointments. We value feedback as it helps us in our ongoing efforts to provide an exceptional experience. Sincerely, Michael S.

Reviewed 21 December 2016

I really liked the room design. A bit different with a wrap around sofa and a table -- lots of nice space and super comfortable bed. Live music in the lobby was a nice touch. Nice gym. Everything felt clean and fresh. Friendly service. Convenient...More

Thank EJG4
Reviewed 15 December 2016

Beautiful hotel, well maintained! Lobby was beautiful with their Christmas decorations, loved the snow coming down on the tree! Paid extra for the concierge lounge. What a wonderful place to relax and enjoy their wide selection of food and drinks. Tommy, working in that lounge,...More

Thank sugarplum1st
Reviewed 12 December 2016

Nice hotel. Not missing much as far as onsite service. Well locate, plenty of Franklin restaurants. I have stayed here many times on business. Its a perfect place to have good professional business meeting. Staff knows how to service you and setup what you need....More

Thank MPC9
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 19 December 2016

mcassin, Thank you for your continued visits to the Franklin Marriott Cool Springs. I appreciate you sharing your positive feedback and will share this with the team. We look forward to many more visits! Sincerely, Michael S.

Reviewed 7 December 2016 via mobile

I stayed here for a business trip. I would definitely stay here again. Great location for shopping and visiting historic downtown Franklin. Traffic can be heavy at times but it did not delay us. The food at the hotel was very good! I had breakfast...More

Thank SUSAN T
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 19 December 2016

SUSAN T, Thank you for posting your review of the Franklin Marriott Cool Springs. Franklin is a great town and we are happy that you enjoyed your time here. We appreciate the positive comments, especially regarding the team members. It is rewarding for them to...More

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Best Value Properties in Franklin, TN
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$196 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$196 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms
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Traveller (87)
Room & Suite (46)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
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TsukinoPrincess
4 October 2014|
AnswerShow all 8 answers
Response from Joe V | Property representative |
TsukinoPrincess, Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
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Room Tips
"Bring your own mattress and pillow, yoga mat if you plan to take your shoes off, and steel toed shoes if you..."
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"Higher the better, facing south."
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"Stay somewhere else"
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"Room rate is 200-350 per night unless you have a special"
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