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Franklin Marriott Cool Springs

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Traveller (87)
Room & Suite (46)
Dining (2)
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Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from Franklin Marriott Cool Springs
Special Offer: Member Rates
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Offers from Franklin Marriott Cool Springs
Special Offer: Member Rates
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Reviews (555)
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All reviewsthe concierge loungeconference centerfront desknice hotelbusiness conferencelobby bardowntown nashvillethe room was niceflat screenking bedcool springs areashopping and restaurantslots of restaurantsconvenient locationindoor poolshort drivebeds were comfortable
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141 - 145 of 552 reviews
Reviewed August 31, 2016 via mobile

Melissa Duvall was hired to provide entertainment in the lounge. She was wonderful. Truly a bonus and worth following. The food in the restaurant was unexpectedly very good. You can't beat 10 dollars for a very very good breakfast and lunch buffet. The Marriott was...More

1  Thank Kathy B
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded September 26, 2016

Kathy B, Thank you for posting your feedback on the Franklin Marriott Cool Springs. I am so glad that you enjoyed Melissa's entertainment and the Stave Regional Kitchen and Lounge. Come back and see us soon! Sincerely, Michael S.

Reviewed August 27, 2016

This is a Marriott property that has completely gone through room renovations. The new style is very contemporary and excellent. There is now a hanging bright light in the room, above a large round table; also a rolling desk with ergonomic computer chair. Finally, you...More

Thank oceanpalace
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded September 26, 2016

oceanpalace, I am glad you enjoyed the Franklin Marriott Cool Springs and appreciate you sharing your review. It is nice to hear that the functionality of the renovated room is positive. We look forward to your next visit. Sincerely, Michael S.

Reviewed August 23, 2016

We decided to stay again at the Marriott Cool Springs at the urging of the general manager, and I am sure glad we did! Now that the renovation is complete, the staff seems to have a better handle on customer service and things seemed back...More

Thank justme011
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded August 25, 2016

justme011, I am so happy that you decided to give us another chance at the Franklin Marriott Cool Springs; and, I am happy to hear we have restored your faith. Thank you so much for taking the time to share your recent experience. We are...More

Reviewed August 15, 2016

I've stayed at this hotel 4 times in the last few months and had a good experience each time. Rooms are clean & modern. Easy on/off the highway and plenty of parking. Very good fitness center with treadmills, elliptical machines and weights. Breakfast & dinner...More

Thank May0rQuimby
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded August 25, 2016

May0rQuimby, It is great to read that you enjoyed the Franklin Marriott Cool Springs and we appreciate your loyalty. I am happy to report that the new desks and desk chairs have arrived and are in the guest rooms. We look forward to your next...More

Reviewed August 14, 2016

Stopped on way to Rosemary Beach, FL for 1 night. Was amazed at how beautiful and clean this hotel was. Not one thing bad about this hotel. Staff was friendly and helpful. Would highly recommend it. 20 miles south of Nashville. Prices were so reasonable...More

1  Thank Luvtheoceandjtx2
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded August 25, 2016

Luvtheoceandjtx2, We are glad you had an opportunity to stop at the Franklin Marriott Cool Springs on your way to Florida. We appreciate your positive review on the hotel and hope to see you again in the future. Sincerely, Michael S.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$196 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$196 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms
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Traveller (87)
Room & Suite (46)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
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TsukinoPrincess
October 4, 2014|
AnswerShow all 8 answers
Response from Joe V | Property representative |
TsukinoPrincess, Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
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Room Tips
"Bring your own mattress and pillow, yoga mat if you plan to take your shoes off, and steel toed shoes if you..."
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"Higher the better, facing south."
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"Stay somewhere else"
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"Room rate is 200-350 per night unless you have a special"
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