We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Place Nashville/Franklin/Cool Springs

568 reviews
Save
Traveller (73)
Room & Suite (24)
Dining (7)
Overview
  • Excellent56%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“huge tv”(6 reviews)
“front desk staff”(23 reviews)
“wet bar”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$101.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Franklin hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "618394fa16ad42e48163d92cbde25350", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":104785,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64703390],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":3,"year":2018},"checkout":{"day":12,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":101,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"618394fa16ad42e48163d92cbde25350","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":106,"lowestMetaPrice":101,"additionalPartner":false,"highestMetaPriceDisplay":106,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":106,"lowestMetaPrice":101,"highestMetaPriceDisplay":106,"hotelName":"Hyatt Place Nashville/Franklin/Cool Springs","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYxODM5NGZhMTZhZDQyZTQ4MTYzZDkyY2JkZTI1MzUwIiwiQUlLIjoiZjhkNDhiMjAxNjQ1NDJkNDg0NTYyNzA4M2JjZmM5YWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "11/03/2018", "checkOut": "12/03/2018", "lowestPrice": "US$101", "hasDates": true, "hacComplete": true, "contentIdMappings": {"64703390":"Hyatt"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (568)Write a Review
There are newer reviews for Hyatt Place Nashville/Franklin/Cool Springs
See the most recent reviews
Filter reviews
565 results
Traveller rating
307
145
58
31
24
Traveller type
Time of year
LanguageEnglish
More languages
307
145
58
31
24
Show reviews that mention
All reviewshuge tvfront desk staffwet barsitting areanice hotelking roomwould stay againgalleria mallconvenient locationgreat roomsfranklin cool springsvolleyball tournamentother hotelsstaff was very friendlymini fridgepleasant stayfirst floor
FilterEnglish
Updating list...
61 - 65 of 565 reviews
Reviewed 11 September 2017

This Hyatt at Cool Springs, Franklin Tennessee offered me a lovely 4 day get away so I could just relax and feel special once more. The staff are the best part of this hotel and they brought about the Comfort and Kindness that was welcomed...More

Review collected in partnership with Hyatt Hotels
Thank lauramW1652VO
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 12 September 2017

Dear Valued Guest - Thank you for giving a review of your most recent stay with Hyatt Place Nashville/Franklin/Cool Springs! We take pride in our staff, and I am glad that we lived up to your expectations. Our suites are one of a kind, and...More

Reviewed 10 September 2017

The staff was friendly and helpful. The breakfast was good and had lots of choices. The bathroom shower area is a bit small. Lots of restaurants and shopping nearby. Price was reasonable. We would stay here again.More

Review collected in partnership with Hyatt Hotels
Thank Missqueenie
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 14 September 2017

Dear Valued Guest - Thank you so much for giving a review of your most recent stay with us! We are thrilled to hear you enjoyed the location of our hotel. We would love to have you stay with us again on your next trip...More

Reviewed 8 September 2017

Very conveniently located hotel near the highway and many places to eat and shop. Easy to access from highway. Comfortable rooms, good staff. Easy to use and access business center. Nice pool. Will definitely stay here again.More

Review collected in partnership with Hyatt Hotels
Thank Ian C
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 12 September 2017

Dear Valued Guest - Thank you for your review of our hotel! I greatly appreciate your kind words about our staff and that you loved our location! Thank you so much for choosing Hyatt, We hope to see you again soon. Tiffany Coleman - Operations...More

Reviewed 5 September 2017

Would recommend this hotel to anyone traveling in the area. Wonderful place and experience. Breakfast tasted great and everyone was friendly. The location was a little further from downtown Nashville than I would have liked but it was still good for the price and experience.More

Review collected in partnership with Hyatt Hotels
Thank 962breannat
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 6 September 2017

Dear Valued Guest Thank you for your review of our hotel! I'm very glad to hear that you found our hotel enjoyable, in particular our breakfast. Please come back and see us again. We sincerely appreciate your business and your feedback. Thank you for choosing...More

Reviewed 5 September 2017

Wonderful stay. All of the staff were extremely pleasant and our room was immaculately kept. We would recommend the Hyatt Place for anyone traveling to Nashville, TN. Heck...we will probably use them again in the near future!More

Review collected in partnership with Hyatt Hotels
Thank lindseyh333
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 6 September 2017

Dear Valued Guest - Thank you so much for your kind words in regards to our hotel. We are thrilled to hear you enjoyed our pleasant staff and clean rooms! We would absolutely love to have you back with us on your next trip to...More

View more reviews
PreviousNext
11112131415113
About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$125 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (24)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
brownsugartraveler
30 October 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
18 February 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
5 February 2017|
AnswerShow all 4 answers
Response from Carla L | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
PreviousNext
12
Room Tips
"Park in the back and you can be very close to the door."
Read review
"Highest floor is 6th and either ends of the hall are the most quiet."
Read review
"The Grand Bed Cozy Corner Sleep Sofa is the best room. Very Spacious!"
Read review
"Room with two full beds on a high floor offered quiet and relaxing stay,"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing