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All reviewspool tablew hotelscool decorstarwood hotelsavailable for purchaseindoor poolbreakfast sandwicheshotel roomslooked nicestaff was friendlyminute drivebathroom doorlobby areashower headbed was comfortablelots of restaurantsthe room was nice
Came here for a business trip. I don’t usually stay at this hotel when in Nashville, but my usuals we’re booked up. Its in a convenient location to Franklin and Brentwood, but the hotel itself lacked a few things. The rooms were small, breakfast selection...More
This is a very efficient property, rooms are smaller but arranged for ease. Beds and pillows are comfy, room was clean, bathroom also very efficient. Staff was helpful and kind. Didn’t do the breakfast, seemed a little pricey, but there is complimentary coffee. Bar area...More
The hotel is fairly new and is very modern. Great cheerful colors, typical aloft experience. Their web site pictures are consistent with the on site experience.
I’ve stayed at the downtown Nashville hotel and their service was great. But my client is located in the...More
Stayed one night and later wife discovered her jewelry was missing. Police discovered that the hotel's "lock-log" system, which tracks card entry into rooms, was not working! Also, there are no security cameras on the floors. Therefore, this hotel cannot tell you whether someone has...More
I have stayed here 10 days a month for 6 months or more. The service continues to decline. Too many managers, too many employee changes, managers don't return calls. My room preferences aren't considered. I wish there was a better SPG offering close by.More
1 Thank Steven S
Response from Kyle S, General Manager at Aloft Nashville - Cool SpringsResponded 4 weeks ago
I am truly sorry that your experiences have declined as you have continued to stay with us! Our #1 priority is the satisfaction of our guests and I would like to have an opportunity to speak with you and address any specific issues you...More