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Aloft Nashville - Cool Springs

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Traveller (119)
Room & Suite (45)
Pool & Beach (4)
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Overview
  • Excellent41%
  • Very good30%
  • Average17%
  • Poor9%
  • Terrible3%
Travellers talk about
“pool table”(38 reviews)
“w hotel”(7 reviews)
“starwood hotels”(6 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3 Star Hotel
All hotel details
Offers from Aloft Nashville - Cool Springs
Special Offer: $10 Breakfast Credit
Hotel deals
Offers from Aloft Nashville - Cool Springs
Special Offer: $10 Breakfast Credit
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (511)
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Traveller rating
199
156
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46
19
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199
156
88
46
19
Show reviews that mention
All reviewspool tablew hotelstarwood hotelscool placeindoor poolmodern decorbreakfast sandwichstaff was friendlyminute driveconvenient locationlobby areabed was comfortablelots of restaurantsthe room was niceclean hotelbagelstrendy
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11 - 15 of 508 reviews
Reviewed February 26, 2018 via mobile

The hotel is fairly new and is very modern. Great cheerful colors, typical aloft experience. Their web site pictures are consistent with the on site experience. I’ve stayed at the downtown Nashville hotel and their service was great. But my client is located in the...More

2  Thank VeraK_NYC
Reviewed February 23, 2018

Stayed one night and later wife discovered her jewelry was missing. Police discovered that the hotel's "lock-log" system, which tracks card entry into rooms, was not working! Also, there are no security cameras on the floors. Therefore, this hotel cannot tell you whether someone has...More

2  Thank businesstraveler722
Reviewed February 16, 2018 via mobile

This is a very efficient property, rooms are smaller but arranged for ease. Beds and pillows are comfy, room was clean, bathroom also very efficient. Staff was helpful and kind. Didn’t do the breakfast, seemed a little pricey, but there is complimentary coffee. Bar area...More

Thank Tntraveler207
Reviewed February 14, 2018 via mobile

I have stayed here 10 days a month for 6 months or more. The service continues to decline. Too many managers, too many employee changes, managers don't return calls. My room preferences aren't considered. I wish there was a better SPG offering close by.More

1  Thank Steven S
Response from Kyle S, General Manager at Aloft Nashville - Cool SpringsResponded February 15, 2018

Steven, I am truly sorry that your experiences have declined as you have continued to stay with us! Our #1 priority is the satisfaction of our guests and I would like to have an opportunity to speak with you and address any specific issues you...More

Reviewed February 9, 2018 via mobile

Registered online trying to catch a special got to the hotel and had to wait over 30 minutes for the special to supposedly upload so we can get into our room. This is no way to run a business. Now the app Wants more information...More

Thank Honest-lance
Response from Marie E, General Manager at Aloft Nashville - Cool SpringsResponded February 13, 2018

I am sorry to hear that your check in experience took much longer than expected! I truly hope it was not 30 minutes however sometimes online bookings can take a few minutes to get to our system here on the property. Typically this is most...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$157 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (119)
Room & Suite (45)
Pool & Beach (4)
Dining (2)
Family and Play Areas (2)
Questions & Answers
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mmrudnick
January 25, 2018|
Answer
Response from CadeParian | Reviewed this property |
I did not use it.
0
Votes
Kelly S
February 18, 2017|
AnswerShow all 5 answers
Response from Munsey B | Reviewed this property |
Yes, as the others have said. I'm pretty sure they do allow pets
0
Votes
Room Tips
"away from freeway"
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"Anywhere but facing the highways (they don't feel close when you are checking in)"
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"The rooms that end in lower even numbers (02, 04, etc) are closest to the interstate and its accompanying..."
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"The higher the room the better the view."
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