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    Embassy Suites by Hilton Nashville South/Cool Springs

    820 Crescent Centre Dr, Franklin, TN 37067-6218
    +1 855-605-0319
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    2017-12-31 2018-01-01
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    US$236
    US$209
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    Traveller (74)
    Room & Suite (43)
    Dining (4)
    Overview
    • Excellent50%
    • Very good25%
    • Average13%
    • Poor8%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Nashville South/Cool Springs
    Special Offer: Premium Suite Upgrade
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,024)
    There are newer reviews for Embassy Suites by Hilton Nashville South/Cool Springs
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    231 - 235 of 1,022 reviews

    Reviewed 17 October 2016

    Good experience while checking in, very courteous staff, room was large and very comfortable and clean. They were very nice to our pet who travels with us and even offered to walk her if needed. The food was very good and room service was fast...More

    Thank jpwilkinson
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 18 October 2016

    jpwilkinson- Thank you for your review. It was a pleasure having you with us and we look forward to welcoming you back soon.

    Reviewed 16 October 2016

    Great room, staff, food, facilities! Best Embassy Suites I have ever stayed in. The bed was amazing--and I am very picky about beds. I was amazed at how clean and quiet the room was, even with live music playing in atrium lobby.

    Review collected in partnership with Embassy Suites Hotels
    Thank Becky G
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 18 October 2016

    Becky G- Thank you for your review. I am glad you enjoyed your stay and we look forward to your next visit.

    Reviewed 15 October 2016

    The hotel is located close to Franklin and to Nashville. The hills in the area are beautiful. It is easy access to the interstate for traveling. The parking area has enough space. The rooms are spacious and we had a fridge, microwave, and sink with...More

    Thank Aztalan
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 18 October 2016

    Aztalan- Thank you for your review. I am very pleased to hear about your stay and we look forward to welcoming you back on property soon.

    Reviewed 13 October 2016 via mobile

    Booked a room online and paid in advance. Check in was good, everyone was nice, room was clean however there was a loud bang everytime the air came on, so it was hard to stay asleep. Decided to stay a second night and booked a...More

    Thank kristierana
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 14 October 2016

    I apologize for the mix up with the room you were moving into. I am thinking that the additional amounts you see are credit authorizations which the bank will automatically drop off but I will check on that for you. My accountant is on vacation...More

    Reviewed 12 October 2016

    The hotel is wonderful - the people working at the hotel are helpful and friendly. The room was better than expected - since we are Hilton Honors members we were treated well. This is a great location right off the interstate - but the hotel...More

    Thank cmoss2016
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 14 October 2016

    cmoss2016- Thank you for your review. We appreciate your business and look forward to seeing you again soon.

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$141 - US$267 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Franklin
    • #5 Romantic Hotel in Franklin
    • #8 Family Hotel in Franklin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 250
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Hotwire, Travelocity, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Nashville South/Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Embassy Suites Nashville South/Cool Springs Hotel Franklin ,
    • Embassy Suites Cool Springs ,
    • Embassy Suites Franklin ,
    • Franklin Embassy Suites
    Add Photo Photos
    Traveller (74)
    Room & Suite (43)
    Dining (4)
    Pool & Beach (4)
    Hotel & Grounds (81)
    Bathroom (9)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Julie_and_kids
    27 February 2017|
    AnswerShow all 4 answers
    Response from Brian S | Property representative |
    The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
    1
    Vote
    jazzbird925
    21 February 2017|
    AnswerShow all 3 answers
    Response from Brian S | Property representative |
    Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
    1
    Vote
    Nat634
    14 November 2016|
    AnswerShow all 2 answers
    Response from Brian S | Property representative |
    Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
    1
    Vote
    Room Tips
    "Don't book a room on the west side of building, it faces I-65."
    Read review
    "Our suite room was excellent on the sixth floor facing north and excellent"
    Read review
    "Ask for a room not on the highway side."
    Read review
    "Choose a room that is NOT on the interstate side."
    Read review
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