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Country Inn & Suites by Radisson, Cool Springs, TN

625 reviews
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Traveller (67)
Room & Suite (152)
Pool & Beach (37)
Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“room was clean”(31 reviews)
“water pressure”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (625)Write a Review
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Traveller rating
293
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Time of year
LanguageEnglish
293
176
84
37
35
Show reviews that mention
All reviewsharley dealershiproom was cleanwater pressureking suitewould definitely stay here againindoor poolbreakfast areaone night stayyogurthotel is locatedshopping and restaurantsstaff was very friendlyparking lothot breakfastgreat stayshower headeasy access
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1 - 5 of 625 reviews
Reviewed 1 week ago

Great hotel. Suggested places to eat. Very homey and instead of using plastic plates and cups they use real dishes and silverware. I would highly recommend it and I would go back to this hotel in a heartbeat.

Thank Nicole S
Reviewed 1 week ago

All aspects were good from check in to check out. Nice room, good shower, clean. The front desk gave us good advice where to eat at night and he was spot on. Go to breakfast early as it becomes a bit crowded, however a good...More

Thank Harold L
Reviewed 2 weeks ago

I picked this hotel because it was on the cheaper side so I guess I can't expect upstanding employees. It was also right next to the location we were going to be spending time at the next day. I liked the fact that they had...More

Review collected in partnership with Country Inns & Suites By Carlson
1  Thank mhdooley
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 2 weeks ago

Hello and thank you for taking the time to write a review. We deeply regret the way these concerns are communicated, as we pride ourselves on our honest efforts in every area of the Hotel. As we spoke on the phone to you yesterday, at...More

Reviewed 3 weeks ago via mobile

This was the first time I have stayed here, and it was disappointing. Here are the issues I noted. 1. When I pulled into the parking lot, it was a sheet of ice. I know they don't get snow there very often, but there wasn't...More

Thank Kurt J
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 3 weeks ago

Kurt J, Thank you for staying with us and taking the time to write a review. We deeply regret you did not enjoy your stay with us and we apologize for the frustrations you had. We do not wish to make excuses, but simply address...More

Reviewed 4 weeks ago

We had traveled to this hotel having booked it from a Country Inn in Georgetown Kentucky. We are normally Hilton people but we were so impressed by the staff and country friendly feeling we had enjoyed at Country Inn in Georgetown (see our review) that...More

Thank Dana123676
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 4 weeks ago

Hello and thank you for staying with us and taking the time to write a review. We regret deeply your impression of the Hotel and staff. We strive to make your stay peaceful, enjoyable, and satisfying. We wish you felt welcome as we are thrilled...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$95 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$95 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (67)
Room & Suite (152)
Pool & Beach (37)
Dining (15)
Amenities (44)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
morganlee9413
2 August 2017|
AnswerShow all 3 answers
Response from CountryInnCOOL | Property representative |
3pm check in, noon check out
0
Votes
kerrysL6583HW
1 February 2017|
AnswerShow all 3 answers
Response from CountryInnCOOL | Property representative |
We do not accept pets except service animals. thank you
0
Votes
Shannon B
8 August 2016|
AnswerShow all 5 answers
Response from CountryInnCOOL | Property representative |
7am to midnight
0
Votes
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12
Room Tips
"Clean, good showers, quiet. What we expect at Country Inn."
Read review
"try not to be on the side with the Harley dealership"
Read review
"Find a different hotel and choose a nice room there..."
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"Get a room with an odd number so you don't face the stupid Harley dealership!!!"
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