We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Country Inn & Suites By Carlson, Cool Springs

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Country Inn & Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs
Panoramas (37)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

521 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Country Inn & Suites By Carlson, Cool Springs
See the most recent reviews
Showing 521: English reviews
Birmingham, Alabama
Reviewed 13 May 2016

Everything was as promised Clean, nice, friendly staff. Good breakfast. I would stay here again and recommend to others. Don't hesitate to stay here. We were traveling on business and this hotel was the best value.

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank diane062015
Green Valley, Arizona
Reviewed 11 May 2016

Very clean with all the amenities, and a positive friendly staff. Within walking distance of a pleasant little mall, across from Jonathon's great sports bar & grill. Easy driving distance of Nashville, Franklin and the Cool Springs neighborhoods the Country Inn Suites is very convenient for both casual and business travellers. While there is no official Concierge, I felt that...

 Report
Helpful?
Thank BurgessKJ
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are so delighted to read your review. Our staff works hard to provide you with the advice for your travel needs and we have lots to see and do! Jonathans is like having our own restaurant and we love recommending them to our guests. We are delighted you recommend us for both the business or leisure traveler. Please come...

San Luis Obispo, California
Reviewed 10 May 2016

I've stayed at the Country Inn & Suites several times while in Franklin for business. The service is outstanding. I'm always impressed with how courteous and helpful the staff is. The rooms are always clean and quiet and I can count on a good night's sleep. This place is basic and the room doesn't have a lot of frills, but...

 Report
Helpful?
Thank CaliforniaGirl040
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are so delighted you stay on a repeated basis. We appreciate you calling our service outstanding. What a compliment, thank you!!!! We are delighted you always have a great nights sleep too. We work hard to provide you a clean comfy room and are glad you enjoy that and a yummy breakfast. Please come back soon

Lexington, Kentucky
Reviewed 9 May 2016

Great hotel staff! We definitely will be using this hotel again at the next Tennessee Invitational soccer tournament! A little expensive but I definitely enjoyed myself! And so did other families that stayed!

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank 643calvint
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted to read your great review and are thrilled your group had a great stay. We work hard to keep our rates as low as possible given the high demand of the market. We certainly hope your group will consider staying with us for next years tournament. Thank you!

DECATUR, United States
Reviewed 9 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Donna M
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

carmel, United States
Reviewed 9 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Donald S
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Portage, Michigan
Reviewed 3 May 2016 via mobile

We stayed for a quick overnight on our way down to Georgia. The hotel is updated and cool. The staff was super friendly. Our room was average size but just what we needed, it was clean (I always turn down the sheets before making myself at home), and the bathroom was clean as well. The room was a bit stale...

 Report
Helpful?
Thank beHonestevery1
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are so delighted to read your great review. It is always nice to hear how our Hotel met all your needs and we're thrilled you like our recent upgrades on the first floor. We LOVE our new breakfast room and lobby! We love that you enjoyed our yummy full breakfast and clean rooms. Please come back and let us...

central NY
Reviewed 2 May 2016

Stayed 2 nights while on a trip to visit the area with my daughter. Staff was friendly, room was spacious, clean, and comfortable. Breakfast was good, with the standard continental foods. The beds were both queen and had good mattresses with 3 pillows each. We slept well with minimal noise. We didn't use the pool or laundry, but those were...

 Report
Helpful?
Thank gentoo65
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are so delighted to read your sweet review. We are delighted to hear you enjoyed everything from pillows to breakfast to outlets to our great staff that works so hard to please you. Please come back again. We are so grateful for you.

Reviewed 30 April 2016

This hotel has a lot going for it. The staff is friendly and check in was fast. My room was clean and comfortable. Breakfast was better than most and the lady working that area did a wonderful job. There were real dishes, no paper and plastic, so that was nice. There is a nice indoor pool. The location is at...

 Report
Helpful?
Thank Deborah M
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are so delighted to read your great review and please our check in staff ensured a pleasant check in. We love to hear you enjoyed a clean room, great breakfast.... on china...our pool, cookies, and fabulous location near restaurants and retail shops. Please come back for another great stay. We appreciate you!

Stamping Ground, Kentucky
Reviewed 22 April 2016

I was staying here because of business travel, but I brought my family, too. The elevator smelled awful, and the carpet was very dated. Our room smelled like the pool, and there was mold all in the wallpaper in the bathroom. The reason for the mold is when the shower was on, the whole bathroom was getting wet. When I...

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Hunterallday
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for taking the time to write your review. We work diligently to ensure your stay is as comfortable as possible as well as meeting any special requests such as late check out. We apologize you were not satisfied with the condition of your room during your stay and regret we did not meet your expectations. We appreciate you...

280 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (56)
Viewed
Room/Suite (18)
Viewed
Dining (8)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (8)
Viewed
Other (12)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (201)
Viewed
Amenities (44)
Viewed
One King Bed, Guest Room (29)
Viewed
One King Bed, One-Bedroom Suite (33)
Viewed
Pool (20)
Viewed
The Hotel (46)
Viewed
Two Queen Beds, Guest Room (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (4)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Franklin hotels
0.2 km away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
2.2 km away
Drury Plaza Hotel Nashville Franklin
1.6 km away
Hilton Garden Inn Nashville Franklin / Cool Spring
Show Prices
Show Prices
Show Prices
4.4 km away
BEST WESTERN Franklin Inn
BEST WESTERN Franklin Inn
#8 of 23 in Franklin
760 reviews
0.2 km away
Aloft Nashville - Cool Springs
1.1 km away
Home2 Suites by Hilton Nashville Franklin Cool Springs
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 South Springs Drive, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: $138 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz and Booking.com so you can book your Country Inn & Suites By Carlson, Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn
Hotel Style:
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cool Springs staff and other travellers.
5 questions
Ask a question
Indianapolis, Indiana
23 days ago
Fort Walton Beach, Florida
6 months ago
Marion, IN, United States
11 months ago
Plainfield, Illinois
over a year ago

See all questions (5)

Questions? Get answers from Country Inn & Suites By Carlson, Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is better”
 of 5 bubbles bbj0872, 11 Jan 2017 | Read review
“Not sure, we were never given one.”
 of 5 bubbles L9202FZjamesh, 12 Nov 2016 | Read review
“Rooms on east side of building face a Harley dealership, so expect to hear that.”
 of 5 bubbles PaulaMorton, 16 Oct 2016 | Read review
“Stay on the first floor.”
 of 5 bubbles jpslm271, 24 Sep 2016 | Read review
“Every room is good :)”
 of 5 bubbles Joliesbucketlist, 13 Sep 2016 | Read review
5 of 5