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La Quinta Inn & Suites Nashville Franklin

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568 Reviews from our TripAdvisor Community

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Showing 567: English reviews
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Reviewed 3 days ago NEW

Check in went well, our reservation was easy to find, unfortunately they are so busy we weren't able to get an early check-in. The hotel itself was fairly clean, and the room was well maintained, but there weren't enough towels or blankets. When we went to the pool for the first time (and the second) there were no towels and...

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Helpful?
Thank Hank S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Dear Hank, Although your check-in went well, and you found our staff friendly and accommodating, we are extremely disappointed to her that our hotel did not meet all of your expectations. This is not the kind of experience we want our guests to have. Your comments have been shared with hotel management to ensure the issues you mentioned are resolved...

paris ontario
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

Tgis is a property, just off the Interstate,on a street shared with a number of other Hotels. It is a four storey building, on a large lot, surrounded by mature trees, bushes, and flower beds. When I checked in, the Front Desk staff, Heather, and Kerri, were both friendly, and very helpful, in giving directions, etc. The front lobby was...

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1Thank jerry l
About Hotel's Favourite Review
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thank you for your kind and detailed review. We truly appreciate your kind words about our friendly staff. We look forward to welcoming you back.

Reviewed 6 days ago NEW

Traveling with my small dog. Had to stay here as nothing else available for a short overnight stop. The hotel is close to the interstate. The room was not very clean. The carpeting was really dirty. Hallway carpets were dirty as well as the elevator hardwood floor. The bathroom and the sink were clean but curtains/shades were torn and dirty....

Review collected in partnership with La Quinta
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Helpful?
Thank lisamJ8463NH
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Dear Lisa, Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We would like to extend our sincerest apologies for the issues you experienced. This is certainly not the kind of experience we want our guests to have of our...

Tulsa Area
Reviewed 1 week ago

Very reasonable priced. Unsecured Wi-Fi. VERY slow elevator. Breakfast was OK. First time La-Quinta stay. Very busy facility which should indicate that owner should invest in the property. Lots of eating places around and nearby facility.

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Helpful?
Thank Dian B
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thanks so much for taking the time to submit a review of your recent stay. We are glad you found our hotel to be a good value and look forward to having you as a guest again in the future. LQ Customer Care

Tennessee
Reviewed 1 week ago

We came to Franklin for a conference and picked the La Quinta for 2 reasons. They accepted cats and they advertised on their website that they had egg and cheese omelets, turkey sausage and bacon on their breakfast list. Unfortunately, the breakfast is very disappointing. As diabetics, we can not eat biscuits and gravy, pastries, bagels, waffles and cereals. They...

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Helpful?
Thank Pistachio13
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thanks for taking time to submit your review. It sounds like you had a good stay and we are delighted that you enjoyed our pet friendly policy, and our comfortable beds. However, we are extremely disappointed that our complimentary breakfast did not meet your expectations. We hope you will stay with us again in the future for a better guest...

South Milwaukee
Reviewed 1 week ago

I always stay at La Quinta when I can because we usually have our dog with us. the room was clean but everything looks kind of old. they put us close to the door so it was easy to get the dog out. the only thing that was not that good was the morning breakfast was not normal no meat...

Review collected in partnership with La Quinta
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Helpful?
Thank Lawrence G
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thanks for taking time to submit your review. It sounds like you had a good stay and enjoyed our pet friendly policy. However, we are extremely disappointed that we did not meet all of your expectations. We hope you will stay with us again in the future for a better guest experience. LQ Customer Care

Reviewed 1 week ago

The hotel was fully booked, yet it was clean and unbelievably quiet. Took a while to get our room...past the check-in time, but the staff was very apologetic and did whatever they could to get us into our room. The breakfast is great for a hotel breakfast. Lots of offerings. Hotel staff so very nice and helpful. Will definitely stay...

Review collected in partnership with La Quinta
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Helpful?
Thank nancycM1275XR
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thanks so much for submitting your review. We are glad to read that you had a good guest experience and felt our hotel was a good value. We look forward to having you as a guest again in the future. LQ Customer Care

Minneapolis, Minnesota
Reviewed 2 weeks ago

This was our first stay at LQ Franklin. We stayed here after driving 15 hours so we were relieved at how easy this place was to find...can't say that about every hotel! The staff were very friendly and professional. We stayed here on the same night that a high school sports team did so the hotel was a little loud...

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Helpful?
Thank Ardenas6
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thanks so much for taking the time to submit a review of your recent stay. It sounds like you had a good stay, overall, and enjoyed our spacious rooms and the location of our property. However, we are disappointed to hear that we failed to meet all of your expectations. For this, we are extremely sorry. We are delighted to...

Toledo, Ohio, United States
Reviewed 2 weeks ago

The hotel needs to be updated. As pets are allowed to stay, having vinyl floors in the rooms would be preferable to carpet. More gluten free options for breakfast would be greatly appreciated. Possibly dedicating a floor (ground floor preferable) for guests with pets would be nice.

Review collected in partnership with La Quinta
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Helpful?
Thank Kathleen W
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. Each issue that you have noted will be addressed immediately in...

Bloomington, Minnesota
Reviewed 3 weeks ago via mobile

Room 329 could be cleaner, but overall ok room. The shower curtain appears clean, but may be what smells like mildewed towels. Perhaps room is not used frequently. Room includes hair dryer, coffee maker, microwave, small fridge, ironing board, Desk and comfortable desk chair, 3 power plugs in front of desk. Nice recliner, several TV stations including college sports. Nice...

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Helpful?
Thank jk5853
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thanks so much for taking the time to submit a review of your recent stay. We are delighted to hear that you had a good stay and enjoyed our location and our staff! We look forward to having you as a guest again in the future. LQ Customer Care

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Nashville Franklin

Address: 4207 Franklin Commons Ct, Franklin, TN 37064
Region: United States > Tennessee > Franklin
Price Range: $139 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Nashville Franklin 2.5*
Number of rooms: 101
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Also Known As:
La Quinta Inn Nashville-Franklin Hotel Franklin
Franklin La Quinta
La Quinta Franklin
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Nashville Franklin staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Nashville Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get away from the elevator!”
558hanks, 27 Apr 2017 | Read review
“Had room by Intersate”
453dianb, 20 Apr 2017 | Read review
“Rooms on the front are probably quieter”
Pistachio13, 20 Apr 2017 | Read review
“Get a top floor room.”
Ardenas6, 13 Apr 2017 | Read review
“Do not stay in room 411”
spelljl, 3 Apr 2017 | Read review
5 of 5