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Hyatt Place Germantown

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Hyatt Place Germantown
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373 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Madison, Alabama
Reviewed yesterday NEW

The room smell stale and smoky, it didn't look or smell clean, the carpets needs cleaning , my socks was dirty from walking around in the room. The people next door was very noisey. The hotel staff was very polite, they could not help the condition of the room

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Helpful?
Thank E7210ZFsharond
Bronx, New York
Reviewed 6 days ago NEW

Last minute travel plans to Memphis and fortunate to secure reservation at the Hyatt Place in Germantown. Our stay was an exceptional experience. Arrived late in the evening and the customer service representatives provided outstanding service and assisted my family with our luggage. The rooms were extremely clean and passed my wife's very stringent cleanliness standards. The complimentary breakfast had...

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Helpful?
Thank Richard B
Iron Mountain, Michigan
Reviewed 1 week ago via mobile

Everything was great! Best breakfast ever at a motel!! Friendly staff!! Clean hotel!! Beautiful property!!! Can't say enough good things about this hotel wish we weren't just passing through Memphis cause I would love to stay here longer!!

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Thank joebA6352EZ
Troy, Michigan
Reviewed 2 weeks ago

We found this hotel to be far below the quality expected from a Hyatt Place property. Water pooled on the ceiling above the shower then dripped on you. The bathroom ceiling paper was falling down and molded. We were shocked that some of the staff were rude.

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Thank Kellie C
Mexico
Reviewed 2 weeks ago

Nice location, the best option in Germantown. Close to the places I needed to visit. I would recommend to improve the carpets and the variety of the food served in the breakfast. The room is large, with an small coach that can be used by another guest if required

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Thank Angel M
INDY, United States
Reviewed 2 weeks ago

The hotel is a great find! The breakfast buffet has a wide variety! Close to any store one might need. I found a CrossFit gym within 5 minutes - the hotel gym is nice too. The rooms are set up to feel like home - couch area, bedroom, fridge/kitchen feel area, and bathroom/dressing area. Nice!

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Thank lisabg2017
Humnoke, Arkansas
Reviewed 2 weeks ago

Had a great time will do it again everything was close fun things to do and Great shopping and food.Staff was great rooms are clean it's quite. We will definitely visit Germantown again hopefully within the next month

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Thank 105yolandah
Pittsburgh, Pennsylvania, United States
Reviewed 3 weeks ago

So relaxing! We would stay again. The front deck service was great and John really took care of all of us (we have a huge family that came in for a wedding). The beds were fantastic and I wish I could have brought them home.

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Thank Stephanie S
Magnolia, Mississippi
Reviewed 3 weeks ago

They charged my debit card over 150.00 3 times and refused to make it right. Im filing fraud charges with my bank monday! Called corporate and they wont help as well as hotel! I will not recommend this hotel nor stay here again!!!!

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Thank Margaret S
Savannah, United States
Reviewed 4 weeks ago

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Thank F4701JUlarryg

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning

Additional Information about Hyatt Place Germantown

Address: 9161 Winchester Road, Germantown, TN 38138
Region: United States > Tennessee > Germantown
Price Range: $153 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Germantown 3*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Expedia and Hyatt Hotels Corporation so you can book your Hyatt Place Germantown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Germantown Hotel Germantown
Hotel Style:
#1 Business Hotel in Germantown
#3 Romantic Hotel in Germantown
#3 Family Hotel in Germantown
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Germantown staff and other travellers.
4 questions
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Milan, Tennessee
10 months ago
Fairfax County, Virginia
Fairfax County, Virginia
over a year ago
Glen Carbon, Illinois

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Questions? Get answers from Hyatt Place Germantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the ground level and were able to park close to the entry door nearest to the room.”
 of 5 bubbles mrsjcod, 20 Oct 2016 | Read review
“If you want a peaceful, quiet, nice area this is the place to pick. We asked for a corner room They fulfilled my need.”
 of 5 bubbles Mikerebrod, 18 Sep 2016 | Read review
“The room we was in was overlooked the pool and was very quiet”
 of 5 bubbles Wrightwaytotravel, 22 Aug 2016 | Read review
“Comfortable, clean and quiet”
 of 5 bubbles Dwagner98, 8 Aug 2016 | Read review
“Not sure actually.”
 of 5 bubbles Grantman66, 20 Jan 2016 | Read review
5 of 5