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Residence Inn Memphis Germantown

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Traveller (31)
Room & Suite (27)
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Overview
  • Excellent35%
  • Very good44%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“train noise”(6 reviews)
“front desk”(19 reviews)
“gas fireplace”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Memphis Germantown
Special Offer: Book Early & Save!
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Offers from Residence Inn Memphis Germantown
Special Offer: Book Early & Save!
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Reviews (106)
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38
44
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7
5
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LanguageEnglish
38
44
12
7
5
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All reviewstrain noisefront deskgas fireplaceshowing its agequeen bedmarriott hotelsfree breakfastmemphis germantownfull size refrigeratorlight sleeperminute drivewould stay here againgeneral managerample parkingroad tripan upgradestaff was very friendly and helpful
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1 - 5 of 106 reviews
Reviewed 3 weeks ago

Everything from the staff to the suites was very nice, they were all friendly. Even the complimentary breakfast was fine. I'm looking forward to staying here next year on my visit as well as when I travel to other locations.More

Thank teetee012682
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 3 weeks ago

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. The staff and I are thrilled that you enjoyed our friendly service and our nice guest room suites. It is our intent for every guest and Marriott Member to have...More

Reviewed April 29, 2018

First occasion was disappointing. Reserved a King bed and none were available at checkin. Reason provided was many rooms out of service. We got a room, but A/C was out. Evidentially the service person didn't finish and didn't notify the desk that the room was...More

Thank RickyLee
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded April 30, 2018

Thank you for letting us know about your recent experience at Residence Inn Memphis Germantown. I apologize for the A/C not working, and understand your frustration. It is our intent for every guest to have pleasurable stay. The team and I are glad you enjoyed...More

Reviewed April 24, 2018

We were a group of three ladies, one 65+ and two 85+, in town for a family event. I (65+) travel a lot, and on this weekend, the collective staff was the BEST I've ever seen in a hotel. From the young man, "Cue", to...More

Thank 67JW67
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded April 30, 2018

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. The staff and I are thrilled to know you enjoyed our friendly service. I also appreciate you letting us know about the room concerns, and they have been addressed. I...More

Reviewed April 5, 2018

I have stayed at several residence inns and liked them. This Residence Inn was terrible. I would have driven further had I known. I am elite status with Marriott and requested at 2:00 checkin. Arrived at 2:20 and was told my room would not be...More

Thank esbstlouis
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded April 5, 2018

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. I understand your frustration with the cleanliness, and service you received. Sincere apologies from myself and my team for not delivering Marriott service expectations. Your concerns have been shared with...More

Reviewed March 23, 2018

We were at this hotel for the bowl game in December. It was extremely clean, the breakfast was delicious and the front desk staff was so friendly....especially since we were from the visiting team! A lot of Iowa State people were staying at this hotel,...More

Thank worktravelerforlife
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded March 26, 2018

Thank you for letting us know about your stay at Residence Inn Memphis Germantown. The team and I are thrilled to know you enjoyed our friendly service. It is our intent for every guest to have a pleasurable experience. We appreciate you being our guest...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$165 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Germantown
#5 Business Hotel in Germantown
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Germantown
#5 Business Hotel in Germantown
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (27)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We were on the 3rd floor and it was quiet."
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"Request a room on the top floor, away from the active train tracks."
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"All rooms are good."
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"As far back from the trains as you can go."
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