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Comfort Suites Goodlettsville

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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Dyersburg, Tennessee
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 April 2015 via mobile

Rooms are dirty. Hotel is smelly. Bad customer service. We were checked into a dirty room. Would not recommend this hotel! Tried to contact manager and corporate regarding experience and still no resolution three weeks later.

Helpful?
1 Thank kcnicolehardy
South Milwaukee, Wisconsin
Level Contributor
10 reviews
7 hotel reviews
Reviewed 24 April 2015

I noticed a post about the girl who worked evenings being outside all the time. The girl from 3-11 was outside smoking a couple times on our trip but she seemed to be he only one working her 8 hour shift. Only seems fair to me at they get a break at some point. Who here works a job with... More 

Helpful?
Thank John L
Dalton, Georgia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2015 via mobile

Hotel evening staff doesn't handle multiple guests at one time well. She was much more interested in her boyfriend visiting her. Most evenings she was outside with him... Not watching the desk. The room upon entering appeared decent. On further expect ion the bed clothes were not clean, including 2 pillow cases. The head board had splatter marks all over... More 

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2 Thank Angela0817
Warren, Michigan
Level Contributor
322 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 630 helpful votes
Reviewed 18 April 2015

We stayed here for three days and based on this experience we wouldn't recommend this hotel. First of all, if you are looking for a hotel that has a functional hot tub, this is not the place you would want to be. Even though they advertise the indoor hot tub in the amenities, it's out of order. During our three... More 

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2 Thank USAtraveler365
Omro, Wisconsin
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 April 2015

We decided to take a 10 day vacation to escape some of our cold winter weather. Stayed two nights at Comfort Suites in Goodlettsville so we could take in the Opry and enjoy our stop in Nashville. Wasn't impressed with the hotel and was disappointed with it being a Choice Hotel. Tried to check in at 2:45 and room was... More 

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2 Thank Colleen-K-Wis
Winnipeg, Canada
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 March 2015

The worst front desk I have ever seen. He was so rude. He would not even smile. He just did his job and that's it. He was not friendly at all. I asked him for more blankets and said there was none in the hotel except for what was in the rooms. It turns out we didn't need the blankets... More 

Helpful?
1 Thank mbark81
Fort Wayne, Indiana
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 March 2015

My daughter and I stayed here recently. Loved to amazing comfortable beds! Very quiet during the night and check-in was very easy. We had to extend out stay due to a winter storm that arrived and they were very helpful in this matter.

Helpful?
1 Thank Sharon H
East Moline, Illinois
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 March 2015

Sometimes rating motels can be hard. It's not your personal home, so it won't be perfect. I originally picked this motel a few years ago as we are Choice members and have driven my inlaws back to the Midwest from Florida each year and this was convenient and had good ratings. This time was with my wife. The room was... More 

Helpful?
1 Thank LBWoody
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 February 2015

MOUSE!!! If I could, I would give this hotel -5 stars. We stayed here in December. We had a 5 night stay booked while we visited family, but 3 nights in, while in bed watching a movie, something caught my eye: A MOUSE. A big mouse. It had scurried toward the bed from behind the couch. We didn't have food... More 

Helpful?
2 Thank April M
Caledonia, Michigan
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 February 2015

Unlike some of the other reviews, our stay was OK. This is not a luxury place so we didn't expect much other than a quiet, clean room. Breakfast was also just OK; enough to get you on your way. Other than the lady who checked us in, the staff was friendly and nice. We would stay here again, especially using... More 

Helpful?
Thank William G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Suites Goodlettsville

Address: 621 Rivergate Pkwy, Goodlettsville, TN 37072-2335
Region: United States > Tennessee > Sumner County > Goodlettsville
Price Range: $141 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Goodlettsville 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Goodlettsville Hotel Goodlettsville
Goodlettsville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Goodlettsville staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Comfort Suites Goodlettsville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel unless you want to stay in filth.”
 of 5 bubbles JAW1254, 25 Jun 2016 | Read review
“Get a room on the top floor (room 307) was perfect, very quiet.”
 of 5 bubbles 33kimt, 21 Mar 2016 | Read review
“we stayed on first floor and was very quiet”
 of 5 bubbles JoyA309, 20 Dec 2015 | Read review
“We were on ground floor and we had no problem with noise.”
 of 5 bubbles 840evelynn, 5 Nov 2015 | Read review
“Upper rooms are quieter”
 of 5 bubbles YuontoGo, 25 Oct 2015 | Read review
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