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All reviewsbusiness centerthe hotel staffhalfway pointunder renovationindoor poolmake a u turnnice breakfastyogurttypical hienice staybeds were very comfortablebreakfast providedexercise equipmentbusiness visitwould stay here againstaff was very friendlynice room
Zero complaints. The hotel staff was nice. The rooms were clean and well maintained . The breakfast provided is nice and offers a little something for everyone. The pool area is nice and clean . I will stay at this location again.
This was a very good two night stay for us. Front desk had well trained, helpful people. We had a clean, large room. Furniture including the bed was newer, clean, comfy & not too low. Also had a pool that was a welcome sight &...More
We made reservations and arrived to check in on Friday Oct. 28th. but the male clerk was so insolent and rude that we left and went to the comfort inn where we were given 5 star service. There is no excuse for poor customer service...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites HarrimanResponded 29 November 2016
Thank you for taking the time to post your comments. We are very sorry for the unfortunate experience you had with the service you received from our staff. We appreciate your feedback as this is our best resource for improving guest services. We...More
King size bed, room was clean and a very good size.
Bathroom was clean.
Staff was friendly and helpful.
Not much in the way of exercise equipment. 1 elliptical, 1 bike and 1 treadmill that did not work.
Breakfast was good, coffee was good
Thank Shawn Y
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites HarrimanResponded 1 November 2016
Dear Shawn Y,
Thank you for taking the time to express your thoughts and concerns. We are very pleased you liked the room you received and the friendliness of our staff. We would like to apologize that our fitness center fell short of your expectations....More
Our room was nice. The bed was comfortable. The staff was friendly. They do need more electrical outlets near the desk in the room. There was a desk lamp that did not have an outlet built in it and one of the bulbs was burnt...More