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I really appreciate the really friendly and professional service. They were eager to please. Nice, clean, well appointed rooms. The breakfast was hot with a good variety of foods. I will gladly stay here again!More
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 4 weeks ago
Thank you for your review of the Holiday Inn Express & Suites Chattanooga- Hixson. Your feedback is very important to us. We are happy to hear that you enjoyed your stay. I will pass along your kind words to the rest of the staff. We...More
This hotel has just been newly remodeled! Nice and clean, clean white linens, quiet and includes breakfast (that was just ok). But the desk people were very professional and efficient! Enjoyed our stay and will definitely go back!
I want to be fair, the property is a nice, recently built Holiday Inn but I just had the 3rd worst night sleep I've had in 30 years worth of hotel stays. We stayed on rewards points (I am a Spire member) so how do...More
Thank John K
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 5 January 2018
Thank you for your review of the Holiday Inn Express & Suites Hixson,Tn. We apologize for your sleep being disturbed. We thank you for bringing this to our attention, this is the first time we have had this complaint. So we are using your feedback...More
Reserved room for 4 nights, but couldn't sleep at all the first night due to noise from room above. Informed front desk early next morning that we were checking out that morning, and to cancel the following 3 nights. Received credit card statement today showing...More
1 Thank conniebissett
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 21 November 2017
Thank You for your review of the Holiday Inn Express and Suites Hixson, Tn.
This review is one side of the story which is yours that we charged you double. Here is what exactly happened you booked two reservations on two different dates.
Everyone at the front desk is friendly and helpful. Breakfast in the mornings with Linda is great. The housekeeping staff is friendly and my room always looks great. Loved having the fitness room downstairs. I stayed here for 5 weeks and had no complaints at...More