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Residence Inn Jackson

272 reviews
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Traveller (60)
Room & Suite (34)
Dining (6)
Overview
  • Excellent58%
  • Very good21%
  • Average9%
  • Poor8%
  • Terrible4%
Travellers talk about
“social hour”(7 reviews)
“full kitchen”(10 reviews)
“front desk”(45 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (272)Write a Review
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LanguageEnglish
154
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12
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All reviewssocial hourfull kitchenfront deskfire pithome away from homesqueaky bedbedroom suiteupscale hotelgas stationhot tublaundry rooma great stayindoor poolawesome staffliving areain great shapehalfway point
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1 - 5 of 272 reviews
Reviewed 2 January 2018 via mobile

So my husband and I have stayed at this hotel a lot over the past several years. I am in the are once or twice a year. I was there the week before Thanksgiving. We stayed at the hotel when it first opened. The staff...More

Thank Betty J
Reviewed 31 December 2017 via mobile

I chose this location because (1) I am a Marriott Rewards Gold status member and a big fan of Marriott properties/service in general, (2) the location right off I-40, and (3) it was pet friendly. After a 600-mile road trip with the family (and beagle),...More

Thank Christian H
Reviewed 26 December 2017 via mobile

I don't like this hotel I will never stay ever again the manager Virginia she's rude nasty attitude she's not professional the 2 nights we stayed she walked and stomp through the halls cursing talking bad about her housekeeper's the lady ask if me and...More

Thank TaylorMade38
Response from Lori M, General Manager at Residence Inn JacksonResponded 29 December 2017

Dear TaylorMade38, I apologize for the experience during your stay. These are serious issues that I need to discuss further with you. Can you please contact me directly at 731.935.4100? I need some further information regarding your experience. This is not our standards and needs...More

Reviewed 12 December 2017

The chairs in the breakfast area are so worn out you can't tell what color the seats even used to be. The chair lift in the pool area looks so corroded at the base it doesn't look safe. The hot tub was grungy with a...More

Thank spmme
Reviewed 10 December 2017 via mobile

Truly enjoyed this hotel Staff were excellent Room was spacious and well appointed Some furniture in breakfast area needs replacing Fantastic breakfast and good location Really compliment front office staff for directions

Thank DRHIND
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$141 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (60)
Room & Suite (34)
Dining (6)
Questions & Answers
Ask a question
Angbu7
20 March 2015|
Answer
Response from JC S | Property representative |
We look forward to having you, and your dog! We are a pet friendly hotel. We accept pets 30lbs and under with a pet fee of $50.
0
Votes
Room Tips
"Choose a room away from the freeway and ask for upper floors."
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"Don’t get one facing I40. Noise from traffic flow!!"
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"Demand a room on the opposite side of the highway"
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"I always request a ground floor room so I can't comment on the upper levels."
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