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BEST WESTERN Johnson City Hotel & Conference Center

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BEST WESTERN Johnson City Hotel & Conference Center
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358 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Crossville, Tennessee
Reviewed 5 days ago NEWvia mobile

The room was clean and comfortable. Very little sleep due to the people in the room next door having some kind of dispute with over an hour of crying and yelling. I called the front desk, they immediately sent someone to check it out, they eventually moved the people to another room away from other guests. The breakfast was good.

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Helpful?
Thank Lori B
Reviewed 5 days ago NEWvia mobile

Clean hotel and rooms, good service, ammenities like laundry, work out facility and great food and drinks at the Rainbow Asian Restaurant located in the Hotel. I plan to stay at this hotel the next time I am in Johnson City.

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Thank Jeff C
Knoxville, Tennessee
Reviewed 1 week ago NEW

Good hotel for the money. Clean rooms, smoking and non- smoking in different buildings. Plenty of free parking, good free breakfast, good amenities, seasonal pool, and a great location. The staff is friendly and helpful and professional. I stay there whenever I'm in J/C.

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Thank lyarboro
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback, lyarboro. We thrive off the feedback of our guests,, and I will share your comments with our team, to further inspire them to continue to provide great guest stays. We look forward to seeing you again very soon.

Reviewed 1 week ago

This hotel is undergoing renovation, so I may have just had bad luck. First thing was that the coffee maker did not work. Had to go to desk and get a new one. Then, during the night, the room was very cold. There were no extra blankets in the room. When I turned on the heater, it was so noisy...

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Helpful?
Thank Marge A
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback Marge. It is unfortunate that you did not alert us to the issue in your room, as we could have appropriately addressed it immediately. Our guest feedback enables us to fix any unseen issues, such as you described, and fix them immediately. We look forward to serving your hotel needs in the future, and we...

Athens, Tennessee
Reviewed 3 weeks ago

I have stayed here multiple times. When i am in the area i always go here. When resturaunt is open they have fantastic thai food. People are nice , rooms are clean how can you go wrong. So if you are in this area feel comfortable staying here.

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Thank 815rexw
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback. We work hard to provide great guest stays, and it is nice to hear validation from our guests concerning our efforts. We look forward to serving your guest needs in the future, and will enjoy providing you with a great stay on your next visit with us.

Asheville, North Carolina
Reviewed 3 weeks ago

On the plus side: If your in the area and looking for a inexpensive place this might work for you. There is a restaurant/bar on site not owned by the hotel On the minus side, my room was supposed to be non-smoking but you could obviously go tell at one time it had been a smoking room by the smell-...

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Helpful?
Thank flh65_10
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback. It is rare that a non smoking room has a "smoke" smell, as we have a hefty fee for guests that smoke in our non smoking rooms, and we appropriately treat the room to get it back to a non-smoking condition. It is unfortunate when some guests are not considerate concerning these rules, and I...

Ewing, Virginia
Reviewed 3 weeks ago

0948, 31Jan17 Easy to find, just off Interstate 26 at Johnson City, TN. The Front Desk was knowledgeable, friendly, and accommodating. The room was clean and acceptably appointed. The housekeepers were very friendly and helpful, seemed to enjoy their work and were multi-year employees. Breakfast was enjoyable with enough choices; the attendant friendly and involved. One suggestion, though: Design and...

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Helpful?
Thank haganed3
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you haganed3. We work hard as a team to provide great guest experiences and it sure feels nice when guests recognize and mention our efforts. We will share this with our team, as they get excited when they see that guests have complimented us and we will continue to work hard to provide a great guest hotel experience. Thanks...

San Antonio, Texas
Reviewed 3 weeks ago

Clean rooms. Excellent staff. Great hot breakfast. Great value. We enjoyed our stay. The employees at the BW in Johnson City, TN, were exceptional and made our stay a pleasant experience. When we arrived, we were greeted by Tiffany. She was so helpful and professional in helping us getting us checked into our room. She had plenty of recommendations for...

Review collected in partnership with Best Western
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Thank araselim2017
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your kind words araselim2017. We as a team thrive off these reviews and surely do celebrate great performances from our team members such as Tiffany. We always share these reviews with our team members, and as I said recognize key team members when they have been mentioned by our guests. We look forward to seeing you again...

Hickory
Reviewed 4 weeks ago

After 9 rooms and 2.5 hours later I finally got a clean room! If you see the pictures that I took! I think every customer would think twice about staying at this hotel. Dust on the head boards and night stands, Food behind the beds, Food under the beds, Candy , Hair Bows, Mini liquor bottle behind the night stands!...

Review collected in partnership with Best Western
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Helpful?
Thank Gary P
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

I'm glad I got a chance to speak with you on the phone today Gary. As I mentioned, we will use your feedback to continue to improve as a team to provide a better hotel experience for our guests. We look forward to your return this weekend to have another opportunity to serve your hotel needs. Thanks again for your...

Johnson City, Tennessee
Reviewed 16 January 2017

We try to stay at a BW every time we need a little staycation or antwhere else for business. The ereason we mostly stay here are due to the face that we earn points for stays and after every single stay we have only stayed one time for free

Review collected in partnership with Best Western
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Thank Katlyn00gallery00
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thanks for the review Katlyn. Our rewards program is second to none, and is a favorite with travelers worldwide. We hope to see you again very soon on your next visit with us and look forward to taking care of your needs. Thanks again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Johnson City Hotel & Conference Center offers a host of amenities and is conveniently located near the Bristol Motor Speedway, Eastern Tennessee State University and the Freedom Hall Civic Center. Hotel guests will be close to a variety of activities including hiking, sailing, rafting and golf. The hotel offers Junior suites, Whirlpool suites and Business King suites and all well-appointed guest rooms feature wireless high-speed Internet access, microwaves and refrigerators. ... more   less 

Additional Information about BEST WESTERN Johnson City Hotel & Conference Center

Address: 2406 North Roan Street, Johnson City, TN 37601-1704
Region: United States > Tennessee > Johnson City
Price Range: $86 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Johnson City Hotel & Conference Center 3*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Orbitz and Best Western so you can book your BEST WESTERN Johnson City Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Johnson City
Johnson City Best Western
Hotel Style:
#1 Green Hotel in Johnson City
#6 Romantic Hotel in Johnson City
#7 Business Hotel in Johnson City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Johnson City Hotel & Conference Center staff and other travellers.
3 questions
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Naples, Florida, United States
Johnson City, Tennessee, United States
over a year ago
Newport News, Virginia
2 months ago

See all questions (3)

Questions? Get answers from BEST WESTERN Johnson City Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from Roan Street and away from the metal stairs leading to the upper floors- the intoxicated folks coming in at 2am can get loud”
 of 5 bubbles flh65_10, 1 Feb 2017 | Read review
“Ask to be far away from the front of the hotel due to noise.”
 of 5 bubbles adalynn528, 10 Dec 2016 | Read review
“Ask nicely, the receptionist knows where to place you.”
 of 5 bubbles nutzareus, 29 Oct 2016 | Read review
“If the bed is bad, try the other one if it is a 2 bed room.”
 of 5 bubbles GregBeam, 26 Oct 2016 | Read review
“For the money pick another hotel.”
  • dust behind bed from remodel. (really)
  • poor quality remodel
  • poor quality remodel
  • How old is the smoke detector in my room that it is below.
  • Door with modern lock
  • How old is this dusty door stop in my room?
 of 5 bubbles Paolobonelli, 20 Sep 2016 | Read review
5 of 5