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Comfort Suites

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Suites
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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Franklin, Tennessee
Reviewed 2 days ago NEWvia mobile

Was clean with new furniture. Staff was very polite and helpful. Bed was fine. Parking was ok. plenty of restaurants nearby such as Outback and Logans. Breakfast was the typical free hotel make believe breakfast. The workers were very helpful in the breakfast area.

Thank Larry M
Brick, New Jersey
Reviewed 5 days ago

We had a party of seven, three rooms and not one complaint for any room. Each of our rooms had a king size bed and a good size (double?) sofabed. I can only speak for the room I was in but the people in the other two were happy. Our beds were very comfortable, the shower in the bathroom was...

Thank Samm B
About Hotel's Favourite Review
Reviewed 3 weeks ago

Stayed 4 nights at Comfort Suites. Pleased with room and early check in. The first day was great! On the second day, the bed was not made. We let that go..On the third day, we got back at 9 pm. after being gone the whole day, and discovered our room was not cleaned, and no clean towels and amenities. We...

Thank Sonia E
West Palm Beach, Florida
Reviewed 3 weeks ago

A well kept property right off the interstate. Good parking, right next to a road house that had decent food. Checked in late but had a room on the first floor which was really the second floor. Quiet and clean despite the prominence of race fans -- not far from Bristol Motor Speedway.

Thank Rusty R
Ann H, General Manager at Comfort Suites, responded to this review

Sonia, Please allow me to apologize for my staff unprofessional behavior. I have addressed this with housekeeping and the front desk and assure you this will not happen again. We take great pride in giving the best service and it seems we defiantly fell short on your stay, I do hope you return and give us another chance to show...

Reviewed 28 March 2017

We Stayed overnight after my sons basketball tournament. The staff was very friendly at check-in. We had our small dog with us and the pet fee was $20 extra and the room was very clean. Would highly recommend this hotel.

Thank Paula H
Ann H, General Manager at Comfort Suites, responded to this review

Thank you so much for taking time to give us your feedback. We appreciate your business and look forword to your next visit. I will pass along your kind remarks to the staff as it gives them encouragement.

Knoxville, Tennessee
Reviewed 22 March 2017

The room was clean and spacious . Friendly and helpful staff. I had a problem with the curb in the handicap parking area.The curb has a re-bar that pro tubs about 1 inch above the curb . My bumper got caught on this and did some damage . The staff needs to check all of all re-bar and make sure...

Thank SaltyBob2
Nashville, Tennessee
Reviewed 14 March 2017

Talita at the front desk was so helpful and kind. The room was clean and spacious. We had difficulties at first with the television cable box but unplugged and it reset and all was good. We have stayed here on previous occasions and have never been disappointed.

Thank Bob M
Donna M, Public Relations Manager at Comfort Suites, responded to this review

Dear Bob, Thank you so much for your kind review and acknowledgement of our wonderful staff! I will share this review with her, she will be pleased! We appreciate your time in reviewing your experience with us and we look forward to serving you in the future! Kind regards,

Reviewed 1 March 2017 via mobile

They were remodeling, so was a bit loud-breakfast was adequate-they allow dogs, so you better be a dog lover....you could smell the previous dogs-not bad, but obvious dogs were there and you could hear barking at times-nice location overall and not bad for the price

Thank Justin M
Donna M, Public Relations Manager at Comfort Suites, responded to this review

Dear Justin, Thank you so much for taking the time to review your recent stay with us, we truly appreciate the feedback! We are at the end of our renovation and we look forward to providing our guests with an outstanding hotel! As we are one of the few hotels in Johnson City, TN to allow pets, our pet rooms...

Elkins, West Virginia
Reviewed 9 February 2017

Have stayed here on several occasions. As usual, everything was perfect. Very friendly and helpful staff. Room very clean. Beds and pillows very comfortable. Location is near to attractions and medical offices. Will stay here anytime I am in the area.

Thank Carol M
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Carol & Valued Choice Member, We appreciate you taking the time to review your experience with us and for your continued loyalty to Choice Hotels. We enjoyed having you with us and we hope to see you again soon! Kind regards, Donna

Bloomington, Indiana
Reviewed 6 February 2017 via mobile

Several of us came in on a business trip and held our meeting in the breakfast area at 9 am. Li Zanes was working the breakfast bar. She was professional and curious to our group and went above and beyond making sure we had everything we needed. She even left some of the breakfast out later for us. We really...

Thank DCade
Donna M, Public Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, We truly appreciate your time in reviewing your experience with us, thank you so much for your kind words! I will share your review with Li, she will be happy to hear her hospitality was appreciated. Please do come back and visit with us again soon! Kind regards, Donna Director of Operations & Sales

61 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/Suite (1)
Other (17)
04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 3118 Browns Mill Rd, Johnson City, TN 37604-1417
Region: United States > Tennessee > Johnson City
Price Range: $122 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Suites Johnson City
Johnson City Comfort Suites
Hotel Style:
#5 Family Hotel in Johnson City
#8 Business Hotel in Johnson City
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
6 questions
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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side are quieter and don't get noise from the restaurant that is next door.”
tatankafarm, 28 Jan 2017 | Read review
“Plenty of shopping & restaurants in the area”
hotttraxx, 24 Dec 2016 | Read review
“If you're wanting a true suite, call to clarify.”
  • Reading light and Sconce near bed with separate swithches.
  • Partial walls block tv from seating area
  • Lobby View from Dining Area
  • USB and electrical outlets at bedside.
773melindak, 19 Dec 2016 | Read review
“The King suite has 2 large rooms.”
sammyq2014, 29 Nov 2016 | Read review
“Simply call the front desk, they will ensure that you get exactly what you want.”
darafergie, 28 Nov 2016 | Read review
5 of 5
US$85* /night
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Prices are for 1 room, 2 adults
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