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Courtyard Knoxville Cedar Bluff

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113 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Fairfax, Virginia
Reviewed 18 June 2015

While the hotel is obviously dated there are some upgrades but more are needed. The main issue I had was the constant road noise of the freeway right next to hotel. I kept the AC going all night just to try and drown out some of the noise.

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Helpful?
Thank Mark B
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am very sorry you experienced noise from the interstate, We make great efforts to keep those issues from our guest but not always successful. I will be sharing your comments regarding the A/C unit with my engineers so that we can ensure that is not longer an...

Hendersonville, North Carolina
Reviewed 20 May 2015

Got the new outdoor firepit...very nice place to have coffee or cocktail in the afternoon or morning..room are good ..really nice courtyard..will go back..plus the dinner is nice for morning...parking is good..get a room away from interstate much better...

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Thank SeaRay52SB
Reviewed 2 April 2015

This is my fourth stay at this Marriott and I have always been happy with my experience. Close to the interstate, easy to access without any of the road noise, with friendly staff that seem to like their jobs. If you are looking for a spot to grab a bite, there is a wide range of restaurants close by, with...

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1Thank 804tameraw
Pittsburgh, Pennsylvania
Reviewed 25 February 2015

I like to start with the positive and that is the front desk staff. They were friendly and welcoming. It took about one minute for my check in and another staff member offered to loan me their own snow scraper to scrape the snow from my rental car. The negative is that the bathroom in my room was in poor...

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Helpful?
Thank MaraK498
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, This was a very disappointing review of our hotel, and one that we will take very seriously. I will most certainly look into each of the points that you have made regarding the bathrooms, and will be speaking with our executive housekeeper to insure this does not happen again. We are looking forward to room renovations in the...

Nashville, Tennessee
Reviewed 23 February 2015

I stayed at this hotel several times during job trips. The lobby is nice and modern, but the rooms are older. I stayed in three different rooms and all of them had different levels of musty smell. On my last stay the room was very musty and I decided to not stay at this hotel for the rest of my...

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Thank tl5k5
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for your comments. We apologize for not meeting your expectations. As a rule, our housekeeping department is extremely diligent in making sure that our guest rooms are absolutely clean and fresh. I will review your comments with our executive housekeeper, and reinforce our policies regarding room cleanliness and attention to detail. Our hotel is up for...

Knoxville, Tennessee
Reviewed 22 February 2015

My wife and I stayed there 2/21/2015 They placed us in a room directly below a room with small children which ran wild till after midnight and was up at 5:30 AM running around the room. As a result, we were unable to get very much sleep. We will NEVER stay at a Marriott Hotel again, because if your management...

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Helpful?
Thank Sam G
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Sam, Thank you for your recent review of our property. I apologize that you experienced the noise from the room above you. We make great efforts to try and keep those issues from making their way onto our property, but we are not always successful.I will most certainly look into each of the points that you have made, and...

Oak Ridge, Tennessee
Reviewed 19 February 2015

This is an "Orphans of the Storm" story. During the recent winter storm in Knoxville, a lot of us who work at the Jewelry Television Call Center in the same neighborhood as the Courtyard by Marriott, would not be able to get home. A couple of our Supervisors called some of the nearby hotels. One after another hotel either wouldn't...

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Helpful?
Thank cheri m
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Cheri, I was so happy to read such a raving review on your stay. We really appreciate your positive comments concerning our amenities, food service and staff friendliness. These are all critical components to a positive guest experience. We look forward to have you as our guest again in the near future. Miranda Valdez Assistant General Manager miranda.valdez@marriott.com

Nashville, Tennessee
Reviewed 27 January 2015

Great service, nice lobby, strong internet. No issues staying here. But vs. the Fairfield in Farragut (brand new and really nice) and other Courtyards....this one is so....1995. The rooms are....as they originally were. Whereas many Courtyards have updated, other than the first floor (gym, bistro), this one hasn't. Also, the gym needs a bike. The hotel is easy to get...

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Helpful?
Thank TravelManSouth
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for letting us know that we are on the right track, in terms of providing a positive guest experience. We are very excited about our upcoming room renovation in 2015 and hope to have another opportunity to have you as our guest in our updated hotel. I want you to know that we truly appreciate your...

Chattanooga, Tennessee
Reviewed 13 January 2015

We stayed at this hotel overnight to be close to a relative in Park West Hospital. Drake was operating the front desk and was so helpful which was a blessing with the family medical emergency. He agreed to a late check out until we could determine the length of stay depending on the family member's status. When we checked out...

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Helpful?
Thank Tina R
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, We really appreciate that you took the time to write a review of our property. I am sorry to hear the reason for the trip to Knoxville but happy that we could be of some assistance.The staff have worked very hard to provide the level of service that is expected, and in most cases, go above and beyond....

Clinton, Tennessee
Reviewed 11 January 2015 via mobile

We called in advance to set up an indoor pool party for our son's 9th birthday. The staff was very helpful, and had no problem with or request since we are rewards members. The suite we had was huge! So much nicer than some that we've had before, with a completely separate bedroom with a door to block out the...

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Thank Targonski
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Valued Guest, I would like to personally thank you for taking the time to write your comments, and to give us this positive review. Our staff are very much dedicated to providing exceptional customer service for every guest, every time. Thank you again and we look forward to seeing you soon. Miranda Valdez Assistant General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Knoxville Cedar Bluff

Address: 216 Langley Pl, Knoxville, TN 37922-2352
Region: United States > Tennessee > Knoxville
Price Range: $151 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Knoxville Cedar Bluff 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Courtyard By Marriott Knoxville Cedar Bluff Hotel Knoxville
Knoxville Courtyard
Knoxville Marriott
Hotel Style:
#23 Family Hotel in Knoxville
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Questions & Answers

Questions? Get answers from Courtyard Knoxville Cedar Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the first floor.”
K5862GCmichaelw, 24 Apr 2017 | Read review
“We had a room facing Parkside Drive away from the Highway”
jodig859, 14 Feb 2017 | Read review
“Ask for Blake and he will help you.”
DebbieGMitchell, 9 Oct 2016 | Read review
“First floor, opposite the highway”
  • Smashed up crackers swept under the bed skirt
  • Mattress pad covered in hair
amandarT7371RL, 19 Oct 2015 | Read review
“away from interstate..good business hotel..”
SeaRay52SB, 20 May 2015 | Read review
5 of 5