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Comfort Suites Knoxville West-Farragut

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Comfort Suites Knoxville West-Farragut
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268 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Knoxville West-Farragut
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Showing 268: English reviews
Reviewed 26 January 2017

I travel for business. All of the staff have been very helpful when I have special requests. Parking lot can be a bit tricky turning into due to oncoming traffic. Breakfast is adequate. Hotel is surprisingly quiet for being so close to the interstate.

Thank David P
ComfortKnoxWest, Front Office Manager at Comfort Suites Knoxville West-Farragut, responded to this review

David, Thank you so much for taking time out of your schedule to review our hotel. Your comments are greatly appreciated and I am so happy you enjoyed your stay with us. I look forward to your return visits to our hotel the next time your travels bring you to Knoxville. Respectfully, Michael Decker Assistant General Manager

Cincinnati, Ohio
Reviewed 20 January 2017

Traveled to Knoxville for a concert and was very impressed by the quality and cleanliness of this hotel. Nicely updated and had the level of cleanliness that cant find in a lot of hotels. It is obviously well cared for inside and out. Will stay here again next time in Knoxville!!

Thank Mjbanuel0
ComfortKnoxWest, Front Office Manager at Comfort Suites Knoxville West-Farragut, responded to this review

Thank you for taking the time to review our hotel, and for such wonderful comments about your stay with us. Our housekeeping team work very hard to ensure our rooms are cleaned above and beyond, and I will pass your compliments along to our Executive housekeeper to share with her team. Again, thank you for taking the time to leave...

Lee's Summit, Missouri
Reviewed 19 January 2017

We stayed here on our way home from Charleston, SC. We stopped at another hotel and the clerk was so rude we got back in our car. We were exhausted and stopped at this hotel. It was clean and the staff was more than friendly. It was a wonderful experience. Breakfast the next morning was very good. Thanks for a...

Thank Sherri T
ComfortKnoxWest, Front Office Manager at Comfort Suites Knoxville West-Farragut, responded to this review

Sherri, I am happy to hear that you and your family were pleased with your stay at our hotel, and I truly appreciate you taking the time out of your day to leave us feedback. We hope you and your family will visit us again if you are ever in the Knoxville area and that you will have another memorable...

Reviewed 15 January 2017 via mobile

Overall this is a nice hotel. My only complaint is that at 2 am people started partying in the room next to ours. After about an hour of letting them do what they wanted, we grew tired of their noise. We called the front desk to complain. The guy at the front desk said he didn't think any body was...

Thank Joshua A
ComfortKnoxWest, Front Office Manager at Comfort Suites Knoxville West-Farragut, responded to this review

Thank you so much for posting your review. On behalf of our front desk staff, I would like to apologize for failing to exceed your expectations. I appreciate your compliments on our rooms and I am truly sorry that your experience at the desk was not what it should have been. Your satisfaction is important to us and we will...

Butler, Kentucky
Reviewed 12 January 2017

On our long trip to Florida, stopped very late to sleep. Met by friendly personal! Asked for a king size bed and was it ever comfy! Several pillow choices too. The room was clean and beautiful. Lots of outlets to recharge our phones and devices. A nice variety for breakfast the next morning, easy checkout and on the road again....

2Thank Valerie T
ComfortKnoxWest, Front Office Manager at Comfort Suites Knoxville West-Farragut, responded to this review

Valerie, Thank you for taking time out of your day to leave us feedback. I am so happy to hear you had a pleasant stay with us, and we look forward to your return visit. I will pass your compliments along to the appropriate departments. Your words will serve as encouragement to continually strive to offer exceptional customer service to...

Greensboro, North Carolina
Reviewed 21 December 2016

Room ok, but bland. Breakfast ok, but bland. Pretty much entire stay, ok, but bland. Might return, but not sure. Couldn't get thermostat to work properly, and towels could use some help. Guy at checkin wouldn't even stand up while we checked in.

Thank rryan313131
ComfortKnoxWest, Front Office Manager at Comfort Suites Knoxville West-Farragut, responded to this review

I am so sorry to hear we did not exceed your expectations during your last visit with us. I would especially like to apologize for your experience at check in when the front desk agent did not stand up to assist you. This is unacceptable, and I have brought your comment to the attention of my front desk staff. I...

Reviewed 25 October 2016 via mobile

Room was a comfortable size and well furnished. Lots of electrical outlets for a family to be able to charge or use all their electronic devices. The location was close to the interstate but far enough to be quite for sleeping. Located close to a variety of shopping & dining places. Friendly staff. Pleased with the breakfast variety options offered....

1Thank Karen S
ComfortKnoxWest, Director of Sales at Comfort Suites Knoxville West-Farragut, responded to this review

Thank you for such a nice review! It is always great to read compliments about our staff and the hotel. We appreciate you sharing your experience at our hotel with others. We are happy to see your family enjoyed their visit. We do hope you will come back to see us the next time you are in our area. Sincerely,...

Little Rock, Arkansas
Reviewed 22 October 2016

I love everything about this hotel. The rooms and bathrooms are always super clean and comfortable! There's a washer and dryer available. Don, the manager, and others at the front desk are extremely helpful and kind. I highly recommend this hotel! This is my go-to always. There are plenty of places nearby to eat and shop. A+

1Thank Meredith R
ComfortKnoxWest, Director of Sales at Comfort Suites Knoxville West-Farragut, responded to this review

We so appreciate our repeat guests again taking time to post a review, thank you. It is great to hear that we are your go-to hotel and we definitely look forward to having you stay with us. Thank you for all the wonderful compliments about our hotel and staff! We strive to provide our guests with a pleasing experience; we...

Reviewed 21 October 2016

Very easy check in. Parking close to front door. We got a double queen bed room close to the front desk. Nice clean room and great beds. Quiet too. Breakfast was included in the price and was good with a good selection. Very satisfied.

Thank Alice W
ComfortKnoxWest, Director of Sales at Comfort Suites Knoxville West-Farragut, responded to this review

Thank you very much for your kind words about our hotel, we do so appreciate our guests taking the time to submit a review! We understand there are many lodging choices in Knoxville; we are so happy you chose us and that you enjoyed your stay. We do hope you will return to stay with us again if your travels...

Reviewed 6 October 2016

We were in Knoxville due to a death in the family. I had not stayed at this hotel but the reviews were positive. Our room was like new, clean, and well kept when we were away. The front desk people were awesome. The location is great for the unexpected shopping for the items you left at home and for the...

Thank Chip D
ComfortKnoxWest, Director of Sales at Comfort Suites Knoxville West-Farragut, responded to this review

From all of us here at the Comfort Suites Knoxville West, we are truly sorry for your loss. Thank you for taking the time to submit your review for our hotel on Tripadvisor during this difficult time. We appreciate you sharing your experience with other readers and letting them know about the amenities offered at our hotel. Your kind words...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Award winning hotel in West Knoxville/Farragut. The Comfort Suites® hotel, ideally located in the Turkey Creek area off Interstate 40 and Interstate 75, is just minutes from downtown Knoxville, Oak Ridge and Lenoir City. This Knoxville, TN hotel is just a short drive from McGhee Tyson Airport and area attractions like the University of Tennessee, Neyland Stadium, the Thompson-Boling Arena, Dollywood and Great Smoky Mountains National Park. Upscale dining, shopping and nightlife can be enjoyed in Turkey Creek, Knoxville's premier shopping venue, in addition to an 18-screen movie theater. Golfers will enjoy more than 10 golf courses within a 15-minute drive. Full-service amenities and features include: Free high-speed Internet access in all rooms Free local calls Free weekday newspaper Free coffee Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! The 24-hour business center provides travelers with conveniences such as copy and fax services. Our meeting room can accommodate up to 60 people for most business or social functions. This all-suite non-smoking Knoxville, TN hotel offers spacious guest rooms with 37-inch flat-screen televisions, refrigerators, coffee makers, irons, ironing boards, large work desks, ergonomic chairs and sofa sleepers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Guest rooms with hot tubs and connecting rooms are also available. Laundry facilities and a 24-hour Suite Shop are located on the property for added guest convenience. Our Admiral Banquet room is 1100 sq feet accommodating classroom to banquet seating in addition to 400 sq feet of pre-function space that can be used for catering needs.Ample free parking is available. The Comfort Suites hotel offers a convenient location, excellent accommodations and affordable rates. Make us your home away from home when visiting the Knoxville, Tennessee area. ... more   less 

Additional Information about Comfort Suites Knoxville West-Farragut

Address: 811 N. Campbell Station Rd., Knoxville, TN 37932
Region: United States > Tennessee > Knoxville
Price Range: $108 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Knoxville West-Farragut 2.5*
Number of rooms: 85
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Also Known As:
Comfort Hotel Knoxville
Comfort Suites Knoxville
Knoxville Comfort Suites
Hotel Style:
#3 Family Hotel in Knoxville
#8 Best Value Hotel in Knoxville
#15 Business Hotel in Knoxville
#16 Romantic Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Knoxville West-Farragut staff and other travellers.
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Questions? Get answers from Comfort Suites Knoxville West-Farragut staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher floor away from elevator.”
 of 5 bubbles drmurphy1, 17 Mar 2017 | Read review
“We like the top floor, nice views out of the windows of the surrounding Mountains.”
 of 5 bubbles 15chum, 19 Feb 2017 | Read review
“First floor king size bed, suite! Quiet and roomy.”
 of 5 bubbles ValerieT486, 12 Jan 2017 | Read review
“We were on the first floor and it was quiet.”
 of 5 bubbles 438alicew, 21 Oct 2016 | Read review
“Get a room on the back side if possible. It was super quiet. Not sure about the Interstate side.”
 of 5 bubbles 211chipd, 6 Oct 2016 | Read review
5 of 5