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Comfort Inn & Suites Knoxville West

252 reviews
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Traveller (28)
Room & Suite (12)
Pool & Beach (3)
Overview
  • Excellent26%
  • Very good33%
  • Average20%
  • Poor12%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Comfort Inn & Suites Knoxville West
Special Offer: Choice Privileges Points
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (252)Write a Review
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All reviewsmall across the streetgirl workinglarge shoppingcomfortable bed and pillowssmall refrigeratorhot and cold itemsbiscuits and gravystayed longerbreakfast was excellentmorning breakfastking suitevery nice hoteloff the highwayhousekeeping staffexercise roomwould stay here againrooms were clean
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1 - 5 of 251 reviews
Reviewed 2 weeks ago

Good looking place. Nice spacious room. Good decoration,big TV. Great! Until we started to use it. We noticed the time was wrong on the clock. But we, two engineers, could not figure out how to set time on this clock. Next we wanted to make...More

Thank Nathan K
Response from GSM226, Front Office Manager at Comfort Inn & Suites Knoxville WestResponded 1 week ago

Nathan K, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Hotel's Favourite
Reviewed 19 September 2017

This is a great hotel! Super clean, comfortable and convenient. All of the staff was friendly and welcoming the moment we walked in the door. Even the housekeeping staff told us to have a great day and/or safe trip home as we were leaving. We...More

Thank D H
Response from GSM226, Guest Relations Manager at Comfort Inn & Suites Knoxville WestResponded 21 September 2017

D H, Thank you for taking the time to fill out an online review with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take pride in our hotel and the...More

Reviewed 2 weeks ago

MUCH NEEDED REST after a long flight and drive to TN. I've spent only one night (12/23/17) in this particular hotel but it was very nice. Cleanliness, amenities, staff, price are all great. This LOCATION is perfectly situated by the mall and Starbucks. A+More

Thank Tabatha W
Response from GSM226, Front Office Manager at Comfort Inn & Suites Knoxville WestResponded 1 week ago

Tabatha W, We would like to thank you for taking the time to complete an online review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so...More

Reviewed 6 November 2017

Great breakfast. Relatively new property in Knoxville though we saw a lot of things that were "out of order". Very quiet stay, not crowded on this Sunday night. Breakfast was excellent, room not expensive. In room coffee was awful.More

Thank William H
Response from GSM226, Front Office Manager at Comfort Inn & Suites Knoxville WestResponded 27 November 2017

William H, We would like to thank you for taking the time to complete an online review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so...More

Reviewed 4 November 2017

+ upgraded to large suite at no cost (The following info applies to the large suite.) + breakfast included + WiFi 9.7 mbps + cable including TCM + two rooms each with TV + grab-bar in tub + lots of storage space + several outlets...More

Thank Mark_Leeper
Response from GSM226, Guest Relations Manager at Comfort Inn & Suites Knoxville WestResponded 6 November 2017

Mark_Leeper, We would like to thank you for taking the time to complete an online review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$77 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (28)
Room & Suite (12)
Pool & Beach (3)
Hotel & Grounds (27)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Tennessee-Kentucky
11 August 2017|
AnswerShow all 8 answers
Response from Edie F | Reviewed this property |
We changed the mattresses before we settled in and it was clean and free of bedbugs.
0
Votes
Room Tips
"In a different hotel"
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"Nothing good to pass on."
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"Request a room that is not on the freeway side."
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"Directions to the hotel from Interstate if unfamiliar with area. Nicer hotel a little down the road that is..."
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