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Quality Inn Merchants Drive

Ctrip.comUS$60*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$83*
US$60*
Great Deal
US$63*
US$63*
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Quality Inn Merchants Drive
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190 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Reviewed 24 October 2016 via mobile

Room was decent. I think the bathroom is due for an upgrade. When taking a shower, felt as if something had buckled/beveled...almost fell over...something in tub wasn't level...staff very friendly and helpful..room was like a suite, microwave, iron-w i-brd, mini frig...nice....

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Helpful?
Thank SAG S
TN570, General Manager at Quality Inn Merchants Drive, responded to this review

Thank you for staying with us. Our friendly staff is always happy to assist our guests. Hope to see you again.

Saint Louis, Missouri
Reviewed 22 October 2016

We stayed at this hotel for one night on our way from Kentucky to Georgia. The new lock system on the door (just touch the plastic key card to the pad) was a plus. The bed was comfortable, but the bathroom was filthy. We had to put a hand towel in the tub before showering. I did not have flip...

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Thank pmatch1104
Reviewed 14 October 2016

Nice place, good location. Plenty of restaurants within walking distance. Staff was friendly and helpful. Rooms were clean. Close to expressway. Recommended for both families and couples as well as business travelers.

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Helpful?
Thank Patti O
TN570, General Manager at Quality Inn Merchants Drive, responded to this review

We are located in a great location & we are glad you were able to enjoy some of the many restaurants in the area. Thank you for the nice compliments about our friendly staff & clean rooms. We always want our guests to enjoy their stay with us. Hope to see you soon!

Bedford, Indiana
Reviewed 3 October 2016 via mobile

We just walked in & stayed for 1 night. We like its clean room and comfortable bed. Nice front desk staff. They even have a pool. It locates near highway but very quiet. 60$ incl. breakfast for two. Good deal!

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Helpful?
Thank Phuong N
TN570, General Manager at Quality Inn Merchants Drive, responded to this review

We enjoyed having you! Our pool is great for those long hot days & our comfy beds give you a good night's rest. Our employees love to hear they helped to make your stay pleasant. We'd love to see you again!

Louisville
Reviewed 28 September 2016 via mobile

Close to the interstate. New door locks which you just touch with the key. Comfortable bed..lots of furniture crammed in the room. The bathroom appeared to be outdated and a bit of a musty odor but tolerable for one night. Plenty of parking

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Thank Justin L
Nashville, Tennessee
Reviewed 26 September 2016

This was a nice, basic room that was convenient to the game. Easy to get a taxi or Uber and several restaurants in walking distance for breakfast/dinner options before & after the game. We enjoyed having a quiet cocktail with friends outside in the patio furniture before heading out and when we got back.

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1Thank RShaw01
TN570, General Manager at Quality Inn Merchants Drive, responded to this review

Thank you for staying with us. Our staff is always here to assist you with getting an Uber, Taxi & dinner options. Hope to see you at the next game. Thank you for the nice compliments.

Iuka, Mississippi
Reviewed 19 September 2016

The bed was very soft. we loved it. They could do a better job of cleaning the rooms. The breakfast could be a bit better. The biscuits were a little crispy on the bottom and the cereal was offbrand. the location was good and the area seemed safe. would stay there again. it is a quality in after all, its...

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Thank 43832William
Reviewed 16 September 2016

We have stayed here several times over the last few years for our UT football weekends. We have always found this property to be clean, convenient, and staffed by courteous people who are always willing to go the extra mile for the guests. The game shuttles are easy and convenient.

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Helpful?
Thank James T
TN570, General Manager at Quality Inn Merchants Drive, responded to this review

Our staff was happy to have you & thank you for the repeat business. We hope to make all your UT game stays pleasurable. Go Vols!

Gallatin, Tennessee
Reviewed 14 September 2016 via mobile

Paid around $62 total for this room. The room was clean and I received a good nights sleep. Sign says Knoxville's best hot breakfast. No meat was served! The had scrambled eggs, gravy, waffles, and cereal. Far from a a best breakfast!!

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Helpful?
Thank Rob B
TN570, General Manager at Quality Inn Merchants Drive, responded to this review

We are glad you chose to stay with us & that you enjoyed your stay. At this particular property we offer sausage gravy as one of our breakfast items & not sausage. We hope to see you again if you are back in the area.

Kingsport, Tennessee, United States
Reviewed 31 July 2016 via mobile

I checked in today for a four day business trip. The mildew smell is so bad in the room that I am going to check out tomorrow. I will lose my choice privileges points but I can't tolerate the smell. It is so strong it is burning my eyes. The room is clean and the front staff are very nice...

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Helpful?
Thank Cynthia F
TN570, General Manager at Quality Inn Merchants Drive, responded to this review

I am sorry to hear we did not meet your expectations & would like to apologize. Please know I met with my Maintenance department regarding this issue. We value you as a Choice Privilege member and I will refund you the Choice Privilege points that you used for this stay. I hope that you will give us another chance if...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn Merchants Drive

Address: 117 Cedar Ln, Knoxville, TN 37912-3506
Region: United States > Tennessee > Knoxville
Price Range: $92 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Merchants Drive 2.5*
Number of rooms: 129
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Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Knoxville Hampton Inn
Merchants Drive Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Merchants Drive staff and other travellers.
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Questions? Get answers from Quality Inn Merchants Drive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a pet ask to assess the room before booking! Do NOT accept room 140 unless assured it has been redone!”
carolw348, 29 Apr 2017 | Read review
“Ask to see the room before checking in....That was our mistake!!!”
Travelone_intl, 23 Apr 2017 | Read review
“Try a different address. Many choices nearby.”
Toledosfinest, 5 Mar 2017 | Read review
“Be sure you have the room you requested before moving in.”
ADCollier, 8 Jan 2017 | Read review
“quieter rooms in back of hotel on 2nd floor”
karint429, 23 Nov 2016 | Read review
5 of 5
Ctrip.com
US$60* /night
View Deal
Booking.comUS$63
TripAdvisorUS$63
CancelonUS$83
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*Disclaimer
Prices are for 1 room, 2 adults
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