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Quality Inn Merchants Drive

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Traveller (38)
Room & Suite (45)
Dining (13)
Overview
  • Excellent27%
  • Very good36%
  • Average18%
  • Poor10%
  • Terrible9%
Travellers talk about
“sausage gravy”(3 reviews)
“room was clean”(13 reviews)
“stay there again”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (209)
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All reviewssausage gravyroom was cleanstay there againrestaurants within walking distancedesk clerkfree breakfaststaff was very friendlyinterstatemicrowavepetstadiumfigasut
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21 - 25 of 206 reviews
Reviewed 29 April 2017

Stayed here one evening to attend a Convention. The carpet smells very, very strong of animal urine and it felt too uncomfortable to walk barefoot. The carpet is also missing a app.3x6" area near the door and missing in a few places near the Lino...More

1  Thank Carol W
Reviewed 23 April 2017

Who would do this? - We stayed in this Quality Inn in Knoxville yesterday 04/21/17 and when we checked in - they gave us a room on the 3rd floor above the office and someone before us - pee'd in the ice bucket that was...More

Thank Travelone_intl
Response from TN570, General Manager at Quality Inn Merchants DriveResponded 24 April 2017

I apologize for the lack of cleaning detail from my housekeeping staff. My front desk clerk s informed me that he did checked the ice bucket and it seemed to have Mountain Dew in it, not urine. However, this is not to excuse the condition...More

Reviewed 1 April 2017 via mobile

Not dirty. Comfortable bed. We checked in and learned that we got assigned to a room with a king-sized bed, for us and our two teenaged daughters. The person who checked us in just gave us a blank look and shook his head when we...More

Thank Pixycon
Reviewed 20 March 2017 via mobile

The bed and pillows are GREAT!! Now the rest....Not so good. Picked up phone receiver to call Front Desk about WakeUp Call, NO DIAL TONE,!!! Checked cord, plugged in.... Trying to trace cord to walk outlet, found cord was cut, like mouse bits, all down...More

Thank ChrissysBluMoon
Reviewed 13 March 2017 via mobile

Nice room, bug mix up with our reservation, the night auditor put us as no show for Sunday, our reservation was for Monday. This person then at 5am ran out card. We arrive to check in and told our reservation was a no show. I...More

1  Thank Deborah L
Response from TN570, General Manager at Quality Inn Merchants DriveResponded 15 March 2017

We apologize for the mix up with your reservation. The Assistant General Manager that checked you in did not charge you again. There was a hold placed on your credit card which is required for all check ins. There are several signs which state this...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$59 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$59 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (38)
Room & Suite (45)
Dining (13)
Pool & Beach (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Handerson92
8 April 2016|
AnswerShow all 3 answers
Response from TN570 | Property representative |
Yes, the pool will be open.
0
Votes
Daphanie S
25 October 2015|
AnswerShow all 3 answers
Response from BianchiSkier | Reviewed this property |
Check with the hotel. I don't smoke!
0
Votes
Room Tips
"Upon check in, look at were room is located and size if handicapped. Front desk usually has a room layout."
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"Check room before staying."
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"Don't choose a room! Stay somewhere else!"
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"Again, rooms have outdoor entrances if that matters to you, and oh yeah, it's disgusting."
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