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Quality Inn Merchants Drive

Traveller (41)
Room & Suite (47)
Traveller (41)
Room & Suite (47)
Dining (13)
About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Wheelchair Access
Pool
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Self-Serve Laundry
Outdoor pool
Breakfast Available
Paid Internet
Dry Cleaning
Meeting Rooms
Golf Course
Tennis Court
Laundry Service
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Room features
Non-Smoking Rooms
Smoking rooms available
Accessible rooms
Microwave
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Budget
Quiet
HOTEL CLASS
Location
Full view
37Car recommended
Grade: 37 out of 100
34Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews (219)
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Traveller rating
58
77
37
21
23
Traveller type
Time of year
LanguageEnglish
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All reviews sausage gravy room was clean stay there again staff was friendly free breakfast convenient location interstate microwave pet fi
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31 - 35 of 216 reviews
Reviewed April 29, 2017

Stayed here one evening to attend a Convention. The carpet smells very, very strong of animal urine and it felt too uncomfortable to walk barefoot. The carpet is also missing a app.3x6" area near the door and missing in a few places near the Lino...More

Date of stay: April 2017
1  Thank Carol W
Reviewed April 23, 2017

Who would do this? - We stayed in this Quality Inn in Knoxville yesterday 04/21/17 and when we checked in - they gave us a room on the 3rd floor above the office and someone before us - pee'd in the ice bucket that was...More

Date of stay: April 2017
Thank Travelone_internatio
Response from TN570, General Manager at Quality Inn Merchants DriveResponded April 24, 2017

I apologize for the lack of cleaning detail from my housekeeping staff. My front desk clerk s informed me that he did checked the ice bucket and it seemed to have Mountain Dew in it, not urine. However, this is not to excuse the condition...More

Reviewed April 1, 2017 via mobile

Not dirty. Comfortable bed. We checked in and learned that we got assigned to a room with a king-sized bed, for us and our two teenaged daughters. The person who checked us in just gave us a blank look and shook his head when we...More

Date of stay: April 2017
Thank Pixycon
Reviewed March 20, 2017 via mobile

The bed and pillows are GREAT!! Now the rest....Not so good. Picked up phone receiver to call Front Desk about WakeUp Call, NO DIAL TONE,!!! Checked cord, plugged in.... Trying to trace cord to walk outlet, found cord was cut, like mouse bits, all down...More

Date of stay: March 2017
Thank ChrissysBluMoon
Reviewed March 13, 2017 via mobile

Nice room, bug mix up with our reservation, the night auditor put us as no show for Sunday, our reservation was for Monday. This person then at 5am ran out card. We arrive to check in and told our reservation was a no show. I...More

Date of stay: March 2017
1  Thank Deborah L
Response from TN570, General Manager at Quality Inn Merchants DriveResponded March 15, 2017

We apologize for the mix up with your reservation. The Assistant General Manager that checked you in did not charge you again. There was a hold placed on your credit card which is required for all check ins. There are several signs which state this...More

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Questions & Answers
Ask a question
Handerson92
April 8, 2016|
AnswerShow all 3 answers
Response from TN570 | Property representative |
Yes, the pool will be open.
0
Votes
Daphanie S
October 25, 2015|
AnswerShow all 3 answers
Response from BianchiSkier | Reviewed this property |
Check with the hotel. I don't smoke!
0
Votes
Room Tips
"Do not get a room on the back of the hotel"
miccam2018
Aug. 8, 2018
Read review
"Great place to stop on your way south."
RogerS928
Jun. 24, 2018
Read review
"Near food and highway"
nigthout
Apr. 25, 2018
Read review
"Upon check in, look at were room is located and size if handicapped. Front desk usually has a room layout."
emrwb
Feb. 28, 2018
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PRICE RANGE
US$64 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn merchants drive hotel knoxvillequality inn knoxvillehampton inn knoxvillemerchants drive quality innknoxville hampton inn
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
129
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