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Quality Inn

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Quality Inn
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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Reviewed 1 week ago via mobile

This hotel was definitely the best deal in town. AAA rate was 54 plus tax and the room looks newly renovated and beautiful just like the pictures. It was also very clean and mostly quiet. Staff was pleasant. Breakfast was good and the gym equipment was all functional. My only gripe was the fridges; they're old and kinda loud. I...

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Helpful?
Thank Penpen89
SBray1523, Guest Services at Quality Inn, responded to this review

Dear Guest; We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Reviewed 3 weeks ago via mobile

It was OK. Room was not that clean. There service was not that great. No pets. Very loud place to sleep. Not very happy with my stay there. Phone did not work and paid to much for the room. I will not stay there again ever.

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Thank Amanda S
SBray1523, Director of Sales at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Strawberry Plains, Tennessee
Reviewed 7 October 2016

So during the Hurricane (Matthew) my husband and i came back home to Strawberry Plains. Rooms were hard to find and sold out at most "Nice, Clean and secure" places. So we saw the sign for America's Best Value Inn and decided to give it a shot. Well as i was getting out of the car my husband said it's...

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Helpful?
Thank amanterre1
SBray1523, Director of Sales at Quality Inn, responded to this review

Thank you for taking the time to review your recent stay. I am so sorry for the trouble you incurred on your last visit, and I can assure you this will brought to the attention of all staff. I am very happy to announce that as of October 15th, 2016 we have been renovated and are under new ownership, including...

Socorro, New Mexico
Reviewed 19 June 2016

The rooms were ok but not enough towels . Trash outside of our room under stairway. the price was cheap but I know now why . the people weren't really friendly.They had no coffee pots in room. I would not recommend this hotel .One night was all I could do there. Two people worked there that was all that ran...

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Helpful?
Thank nanasuzyg
SBray1523, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your review! On behalf of my entire team, please accept our apology. We are in process of converting our property, with many new additions and updates. I do hope you will consider us again for future travel.

Tampa, Florida
Reviewed 20 May 2016 via mobile

What a dump I would never recommend anyone staying there. Bed sheets had burn holes in the ,the electrical outlet looks like it had caught on fire,the toilet lid didn't fit the toilet and you couldn't close the bathroom door because it hit the toilet.

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Thank Don P
SBray1523, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback. I will be sure to get with all staff to ensure we get these critical items addressed. We are currently in process of converting our property with all new bedding, as well as many other updates. We have also hired additional staff to maintain our grounds and rooms.

Port Saint Lucie, Florida
Reviewed 9 April 2016

King bed, clean sheets, good hot water and pressure, large screen tv with good channel selection, fast food nearby, free breakfast free wifi. Its not fancy but is gets the job done. Look for a coupion in the interstate motel coupon books.

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1Thank George_and_Veronica
ABVIStraw, Manager at Quality Inn, responded to this review

Dear George_and_Veronica, Thank you for sharing your feedback with us. We greatly appreciate your business. We take great pride in our location and hope that you come back again to stay sometime! Regards, Peter-Manager Americas Best Value Inn-Knoxville, TN

Tybee Island, Georgia
Reviewed 14 February 2016

My husband and I took our three sons to watch hockey in Knoxville. It was a surprise so we did not tell our children. We rented a suite with double beds. The room was very big, the beds were very comfortable, and very very clean. The sheets and towels smelled as if I had washed them myself. The staff is...

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Thank Maryjane S
ABVIStraw, Manager at Quality Inn, responded to this review

Dear Maryjane S, On behalf of the staff and management, I would like to personally thank you for sharing your experience with us. Although I am not sure you are reviewing the correct location as we do not have a swimming pool or suites. If there was some mistake, please notify Tripadvisor to have the review removed and placed with...

Eureka, Missouri, United States
Reviewed 23 October 2014

The hotel was a good hotel for the money. It was basic yet clean. It was a bit weird to get to the hotel. No prior reservation was made. We found it by following the signs on the highway. We stayed in a non-smoking room. We did not wake up in time for the breakfast. I would probably stay here...

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Thank Carol H
ABVIStraw, Manager at Quality Inn, responded to this review

Dear Carol H, I appreciate the fact that you took the time to share a review with us. Our location is now under new ownership and management. We have recently renovated the entire property to better serve the needs of our guests. We hope to see you again or at another one of our Americas Best Value Inns located across...

Mount Carmel, Tennessee
Reviewed 14 October 2014

My son and I recently stayed 2 nights here I booked online no trouble at check in, the room was clean, had fridge and microwave. We were on the back side it was quiet. I was impressed would stay again when I return to Knoxville.

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Thank Tina C
ABVIStraw, Manager at Quality Inn, responded to this review

Dear Tina C, On behalf of the staff of Americas Best Value Inn, I would like to personally thank you for sharing your son's experience with us. We are now under new ownership. We have enhanced the location with all new rooms. We hope to see your son again sometime! Regards, Peter-Manager Americas Best Value Inn-Knoxville East, TN

Roanoke, Virginia
Reviewed 8 October 2014

I was expecting the worst after reading the reviews, but booked the room anyway. The price was substantially better than anything else I could find in Knoxville on a football game weekend. First impression was very good. As we pulled up (yes, you have to go around a gas station/truck stop) we noticed the building was nicely painted and looked...

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Helpful?
Thank mstyphoon
ABVIStraw, Manager at Quality Inn, responded to this review

Dear mstyphoon, Thank you for sharing your experience with us in October 2014. I am pleased to learn that you enjoyed your stay with us. We are now under new ownership and the property has undergone major renovations including all new furniture, bedding, carpet, painting, ac units, flat-screen TV's, painted exterior, lobby and breakfast areas. We hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
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Additional Information about Quality Inn

Address: 722 Brakebill Road, Knoxville, TN 37924 (Formerly Americas Best Value Inn-Knoxville East/Strawberry Plains)
Region: United States > Tennessee > Knoxville
Price Range: $69 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Quality Inn 1.5*
Number of rooms: 51
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Also Known As:
Ramada Knoxville
Knoxville Ramada
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Don't Don't Don't”
 of 5 bubbles amanterre1, 7 Oct 2016 | Read review
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