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Fairfield Inn & Suites Knoxville/East

Expedia.comUS$93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites Knoxville\/East
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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Brantford, Canada
Reviewed 2 weeks ago

We stayed in Room 207 - King and the room was clean and comfortable. Front counter person was courteous and friendly, very quiet location and reasonable priced for rooms. Breakfast was good and would definitely stay here again.

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Helpful?
Thank JazzyButtons
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your compliments. We are glad to hear you enjoyed your visit at our location. Thank you for staying.

Manassas, Virginia, United States
Reviewed 13 April 2017

Our room had brand new carpet and appeared to have underwent a recent renovation. The room and hotel seemed to be clean and well kept up. Breakfast staff were very friendly and offered many breakfast options that were cooked well. Also an inside pool and gym that we didn't use so I cannot speak to its condition. Pretty quiet hotel.

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Helpful?
Thank Marcia M
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. We hope you have the chance to stay at our location in the future. Have a wonderful day.

Reviewed 2 April 2017 via mobile

Very clean ,beds are comfortable. Breakfast was great! Pool was not heated so it was a little cold but kids still had fun ! They had a small fitness area as well. Staff where very nice ! They are remodeling the first floor at this time.

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Helpful?
Thank Ashley R
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your compliments. We hope you will have the chance to stay at our location in the future. Have a great day.

Nashville, United States
Reviewed 29 March 2017

Room was clean. Beds were clean and comfortable. We could not hear neighbors or people in the hallway. Breakfast was great. Food was hot and well stocked, and there was plenty of variety for everyone in my big party. Pool was on the smaller size but decent enough. Only down side was that this hotel is a little more dated...

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Helpful?
Thank Nadeze K
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed your visit. The hotel is currently under renovations the rooms are almost complete and then we will begin on the remainder of the hotel. We hope you will stay at our location in the future. Have a wonderful day.

Reviewed 16 March 2017 via mobile

I messed up my reservation by a day and when I called the Fairfield they said no problem. Amber is the person that I had the most contact with and made my stay quite comfortable. Thanks again and see you in the future!

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Helpful?
Thank thejtos
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are glad you enjoyed your visit. We look forward to seeing you in the future!

Bloomfield, IN
Reviewed 4 March 2017 via mobile

Stayed here one night on my way to Myrtle Beach. I was welcomed with a smile by Vincent. very friendly and helped me since I didn't have reservations and was able to answer all of my questions. Walls are a little thin but everyone was in bed early so I wasn't woke up any by the neighbors. Everything was very...

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Helpful?
Thank DebbieBloomfield
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are glad to hear you enjoyed your recent visit. Thank you for your wonderful compliments on the hotel and the staff they are greatly appreciated. We hope you have the chance to stay in the future. Have a wonderful day!

Harbor Springs, Michigan
Reviewed 27 February 2017

On our way from Northern Michigan to Florida this Fairfield Inn in Knoxville was the second one at which we stayed. It is a somewhat aging facility, although it is in the process of being remodeled. Bedding and linens were up to Marriott standards, but the alarm on the clock radio did not function, and the shower drained slowly. Further,...

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Helpful?
Thank LouBobHarborSprings
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. We are sorry to hear you were not pleased with your visit. We are currently replacing clocks in guest rooms and we will check the tub drain as well. The Wi-Fi that is offered is the high speed which is required by Marriott all guests have free access to the same high speed. Thank you for...

Charleston SC
Reviewed 26 February 2017

I know this hotel is undergoing renovations and my review is not about the condition of the hotel but the staff. Starting with check in where I stood for several minutes then had to holler "Hello" before someone appeared a few more minutes later from around the corner. There is normally coffee and tea sitting out in most Marriott hotels...

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Helpful?
Thank grayt63
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. I apologize we did not meet your expectations. Our goal is to ensure our guests enjoy their visit. Thank you for bringing this to our attention so that we may address your customer issue with the staff. We do you hope you will stay at our location in the future. Thank you again for staying with...

Atlanta
Reviewed 19 February 2017 via mobile

We didn't know that we were going to this function until late and tried to find a room in Knoxville and could not find one that was not expensive. So we decided to try this Fairfield. There were two families so we asked for and got one of the adjoining rooms. So we had a lot of room for four...

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Helpful?
Thank my89pickup
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. We are glad we were able to accommodate your group. We hope you will have the chance to stay at our location in the future. Have a wonderful day.

charlotte nc
Reviewed 17 February 2017

These guys are in the midst of some much needed renovations so hopefully on the other side it will be better. It does need it as it currently doesn't meet the standards of a Marriott property. A/C in my room sound like a rhino banging around in a storage container. Bed has seen better days for sure and the overall...

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Helpful?
Thank travelingbart
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. Our location is currently under renovations the last renovation was in 2009. We are sorry to hear that your A/C made noise during your stay. Please let us know if you have any issues with your room so that we may do our best to correct any guest issues you may have. Thank you for staying...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites Knoxville/East

Address: 1551 Cracker Barrel Ln, Knoxville, TN 37914-9544
Region: United States > Tennessee > Knoxville
Price Range: $145 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Knoxville/East 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Knoxville/East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to sleep in don't take a room by the breakfast area.”
652MarciaM, 13 Apr 2017 | Read review
“First floor. Elevators are very slow.”
travelingbart, 17 Feb 2017 | Read review
“Locations near front entrance or additional door locations is helpful”
NJR3, 13 Feb 2017 | Read review
“The ground floor was quiet, convenient and pleasant”
ChurchKat, 29 Jun 2016 | Read review
“Don't stay here!”
Weselberg96, 26 Oct 2015 | Read review
5 of 5
Expedia.com
US$93* /night
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HotelQuicklyUS$137
Fairfield InnUS$109
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Prices are for 1 room, 2 adults
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