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Extended Stay America - Knoxville - Cedar Bluff

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Extended Stay America - Knoxville - Cedar Bluff
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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Chicago, Illinois
Reviewed 19 June 2016

My family and I were moving to the area and chose to stay here while searching for a home. We were there for almost 2 weeks. We were very well attended to when we needed anything. Office staff was very helpful.

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Helpful?
1Thank Carolyn J
Manager_11525, Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

Thank you for your kind words regarding your stay. I'm glad we were able to accommodate your family for a long period of time. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

Atlanta, Georgia
Reviewed 3 May 2016

I have traveled quite extensively through the out the US, over the years and stayed at many different lodgings, and the staff can make or break it. It is very clear, that from the front desk to maintenance to house keeping, this is one of the best staff facilities, that I have come across in sometime. They should be highly...

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Helpful?
1Thank WilliamNoll
Manager_11525, General Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about your experience with us. It's wonderful to hear that we were able to provide you with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We...

Knoxville, Tennessee
Reviewed 5 February 2016

I stayed at this hotel for five weeks waiting on a home purchase. The area is very safe and well lit at night. I never once felt alarmed or uncomfortable. The rooms are small but quite adequate for a longer stay. A small but well equipped kitchen. The staff is very nice and I got quite attached to the chocolate...

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Helpful?
Thank Mark P
Manager_11525, General Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

Thank you so much for posting a review of our property. It’s great to read that you had a comfortable stay and enjoyed our fully equipped kitchens as well as our grab-and-go breakfast. I truly appreciate your kind comments regarding our friendly customer service. Thank you again for posting your review. I do hope that you will return to our...

Palm Bay, Florida
Reviewed 21 October 2015 via mobile

We wanted to stay in that area, having lived in the Knoxville area for a year. The pros: location, shopping, easy freeway accessibility, seemed safe, staff were all very helpful and the outside of the property was well maintained, bed was very clean and comfortable The cons: the rooms appear to receive absolutely no up dating, the carpet is well...

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Helpful?
1Thank Ralph D
Manager_11525, General Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

Thank you for sharing your experience with us. Please accept our apologies that our hotel’s interior was not up to standard. As this hotel’s manager, I am pleased to let you know that we will be undergoing an interior renovation in the spring of next year. Still, I am glad to read that you had a positive stay overall and...

Austin, Texas
Reviewed 24 August 2015

Booked last minute for cheap place to stay for weekend trip to Knoxville. This fit the bill perfectly. The staff checking in and checking out were extremely friendly and hospitable. The room was clean. The property was clean. Was well worth the money for a no frills, but clean, safe place to stay.

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Helpful?
1Thank danya j
Manager_11525, General Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m thrilled we were able to provide you with a home away from home experience! I truly appreciate your comments regarding our friendly staff and comfortable rooms. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 23 August 2015 via mobile

My hubby and I are on a road trip out to the Grand Canyon from NC. Booked this place be it was cheap and the reviews were decent. The old saying "you get what you pay for" definitely applies here, but we figured with the reviews it couldn't be that bad...it was. The pungent smell alone was almost unbearable. I...

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Helpful?
2Thank Alegandra P
Manager_11525, General Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

Thank you for providing us with details about your stay. I am so disappointed to hear about the cleanliness issues you experienced. Please accept my apology. In response to your feedback, I am reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If...

Reviewed 18 April 2015 via mobile

Not worth the money you spend stayed here two nights and never got a even warm shower it was Luke cold both nights, the hallway outside our room has been nasty since we stayed no one has ever cleaned it dried coffee stains have been on the floor since we got here and apparently someone has been walking there dog...

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Helpful?
4Thank April E
Knoxville, Tennessee
Reviewed 28 March 2015

I have been staying here on business due to job transfer. The extended stay is much cleaner than other hotels I have stayed. The front clerks all have excellent customer service skills. The manager is also great.

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Helpful?
Thank Emily W
Manager_11525, General Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

Thank you for taking the time to write a review of your stay. The team and I appreciate your kind remarks. It's great to hear that you are impressed with the cleanliness of our hotel and that our staff provided you with great customer service. Once more, thank you for posting your review. We look forward to having you visit...

New York City, New York
Reviewed 18 March 2015 via mobile

This place has outside rooms and full kitchens. Looks newly remodeled. Has elevators also. If u Priceline u can get it for less than $30 a night!! That's a great deal for a Luke this. It's located close to all the fast food and next to the he interstate.

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Helpful?
1Thank Crystal T
Manager_11525, General Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

The team and I appreciate your great remarks about our property. We are very happy to know you we were able to provide you with a clean room during your recent stay. I'm thrilled you were able to take advantage of the restaurants nearby and that you found our hotel to be a good value. The staff and I would...

Reviewed 18 February 2015 via mobile

Upon arrival, I was early but staff let me check in. The whole staff was courteous, helpful & friendly. (Very unlike the ESA on Winston) 3 floors with elevater, & luggage rack. Much nicer, cleaner & friendlier staff than on Winston. Recliner was broke they replaced ASAP. Kitchen to cook in but you do have to ask for supplies. Nice...

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Helpful?
3Thank Trippallover
Manager_11525, Manager at Extended Stay America - Knoxville - Cedar Bluff, responded to this review

The team and I read your review and would like to thank you for writing such great things about how courteous, helpful and friendly they are. We are happy we were able to address the issue with the recliner in a timely manner. The team and I would like to thank you again for posting your review. We look forward...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Knoxville - Cedar Bluff

Address: 214 Langley Pl, Knoxville, TN 37922-2352
Region: United States > Tennessee > Knoxville
Price Range: $70 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Knoxville - Cedar Bluff 2.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Extended Stay, Odigeo, Kognitiv US Corp, Priceline and Travelocity so you can book your Extended Stay America - Knoxville - Cedar Bluff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Knoxville
Extended Stay Knoxville
Knoxville Extended Stay
Hotel Style:
#31 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Knoxville - Cedar Bluff staff and other travellers.
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Questions? Get answers from Extended Stay America - Knoxville - Cedar Bluff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors should be quieter, I had the "I walk the loudest guests" above me”
 of 5 bubbles WilliamNoll, 3 May 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles Q9575QPamys, 9 Jul 2014 | Read review
“The further from the 'Smoking' side, the better.”
 of 5 bubbles JimmyDeelicious, 15 Jun 2014 | Read review
“The freeway noise is very load so stay on the other side where the office is.”
 of 5 bubbles 138DM2014, 7 May 2014 | Read review
“try to get on the side away from I-40...muh quieter.”
 of 5 bubbles theOneAndOnly_Rick, 12 Oct 2013 | Read review
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