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Red Roof Inn Knoxville North - Merchants Drive

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Red Roof Inn Knoxville North - Merchants Drive
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116 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Fairview, North Carolina, United States
Reviewed 1 week ago

This hotel was all we needed for an overnight rest. It was clean except for the bed spread had something on it that looked gross and we did not have enough towels. The desk clerk was very friendly and helpful. Close to a number of food choices. Close to the interstate too.

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Helpful?
Thank Robin K
Tampa, Florida
Reviewed 1 week ago

I visit this place every 2-3 months a year and I always go out pleased with their services. Sometimes the breakfast service is slow, you have to wait a bit. The person who cares is not interested is always ready. I say this because because whenever I go the same thing happens. But that does not affect me because the...

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Helpful?
Thank joaquinitolopez
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review of the Red Roof Inn Knoxville North, I am pleased to hear you had such a great experience at our property during your stays in Knoxville. We look forward to serving your lodging needs during your future trips to the area. Thank You, Tim Lamb Operations Manager

Racine, Wisconsin
Reviewed 2 weeks ago

Traveling from Florida to Wisconsin, this was about half way. We like Red Roof because they are pet friendly and we travel with pets. Reservation and check in were wonderful. I like the new laminate flooring and the beds were very comfortable. I would give a higher rating but there were just a few things I didn't like. The bathroom...

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Helpful?
Thank Rosebee2016
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank You for your review of our hotel, I am glad to hear you like our new hardwood type floors, and that you no problems making your reservations and checking in. I do apologize that we have not yet renovated the bathrooms, we hope to have them started by the end of this calendar your. Sincerely, Tim Lamb Operations Manager

A TripAdvisor Member
Level Contributor
23 reviews
3 hotel reviews
7 helpful votes
Reviewed 2 weeks ago via mobile

Stay away! Hotel is in definite need of work. Bathroom is gross. We found dirty sheets on our bed. Furniture in lobby is disgusting. A.c./ heater unit worked but was so loud OSHA would probably require hearing protection and it looked like it could fall off the wall at any moment. The previous room's occupants survey card was still in...

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Thank A TripAdvisor Member
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for posting a review of our hotel on TripAdvisor. I am sorry your stay did not meet your expectations. We have recently renovated the guest rooms and will soon be replacing the bathtubs. I will have our Maintenance department check the heater and TV in that room today, if he has not already done so. Apologies, Tim Lamb...

Monterey, California
Reviewed 17 March 2017

At first glance it looked good for the price. However, parking lot noise is easily heard and work crews staying here seemed to have the run of the property. When we reported that there were roaches found in the room we were told "Sorry, we just sprayed the rooms next to you today and they must have been running for...

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Helpful?
Thank Ezzy S
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for posting a review of our Inn on TripAdvisor, I am sorry for the problems you had with your room. As I told you at check out we do employ a pest control company that services the hotel twice a month and they will come out the next business day if any pest are seen in between visits....

Gainesville, Florida
Reviewed 27 January 2017

The hotel was in pretty good condition for its age, however, the bathroom overhead fan/light was missing its cover allowing dust to sprinkle down from the fan blades when turned on. The bed/pillows/bedding were clean and comfortable, the towels plentiful and plush, and a nice HD tv with remote was provided. There wasn't a hairdryer which was supposed to be...

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Helpful?
Thank Melissa W
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for the review you posted on TripAdvisor for the Red Roof Inn Knoxville North. I am glad that you enjoyed your stay and very pleased that you found our hot breakfast to your liking. I apologize for the missing fan/light cover in the bathroom and will have it replaced today. I look forward to seeing you on your...

Ringgold, Georgia
Reviewed 4 January 2017

We chose this location of Red Roof Inn because of our past experience, proximity to our events, restaurants nearby, and price. This visit, we were a little disappointed. Being that our stay included New Year's Eve, it became obvious that the walls are paper thin. We could hear the family or people next store both morning and night. We could...

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Helpful?
Thank muralpainter37
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for posting a review on TripAdvisor for our hotel, I am sorry to here you do not like the new laminate floors, we have received a lot of positive feedback from all of our renovations. I hope you will continue to stay with us when your visiting Knoxville. I apologize for the noise from the other room and...

Mechanicsburg
Reviewed 29 December 2016

Tim was a great front desk clerk. We had a nice talk and he told me about the motel and the area. I mentioned that I was going to Calhoun's On The River and he told me what else I might see in the area on the Tennessee River.

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Thank Tom K
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for the kind words regarding the Red Roof inn Knoxville North and myself. I am so glad you enjoyed your stay with us and look forward to serving you on your next trip to Knoxville. Thank You, Tim Lamb Operations Manager

Portland, Oregon
Reviewed 27 October 2016 via mobile

Although the front desk clerk - a heavy set male- was less than friendly, it ended up being a way better stay than last time. The room was so quiet, we took a nap right when we arrived around 5-6 pm and slept right thru. The bed was comfortable & we love the fact that it's 100% pet friendly. Red...

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Helpful?
Thank JulieMac M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review, I am so glad your stay was better then your last stay with us and I truly hope all your future stays with us and at all the Red Roof Inns you stay at on this trip and future trips are as good as this one was. Tim Lamb Manager

Indianapolis, Indiana
Reviewed 26 October 2016

for the $$-this is a decent place to lay down for evening-not for more than a night though. We were on way home and had been in auto for approx. 8 hrs-this place had rooms-reasonably priced-so we stayed. Central Ave is busy-with fire station very close-heard fire engines go out couple times-loudly. room is outdated and in need of minor...

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Helpful?
Thank Charla M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review on TripAdvisor, I apologize that your room seemed outdated and needed items repaired, if you could please give me a call or e-mail me which room number you stayed in, I will have our Maintenance Engineer complete the repairs. All of our rooms were newly renovated last year with the new hardwood type floors, new...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Red Roof Inn Knoxville North - Merchants Drive offers pleasant accommodations with a variety of amenities at the right price. This hotel is situated on busy I-75, and is an ideal choice for those who want a quiet stay close to key destinations. ... more   less 

Additional Information about Red Roof Inn Knoxville North - Merchants Drive

Address: 5334 Central Avenue Pike, I-75 at Merchants Dr, Exit #108, Knoxville, TN 37912
Region: United States > Tennessee > Knoxville
Price Range: $81 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Knoxville North - Merchants Drive 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Red Roof Inn Knoxville
Knoxville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Knoxville North - Merchants Drive staff and other travellers.
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Questions? Get answers from Red Roof Inn Knoxville North - Merchants Drive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, with lots of local restaurants.”
tomkH8381WH, 29 Dec 2016 | Read review
“Good for pets”
joaquinitolopez, 18 Oct 2016 | Read review
“I stayed on the first floor at the end. Easy to take my dog out for a walk”
cwackysentell, 11 Oct 2016 | Read review
“Try another hotel”
  • Room 241, Sept 2016
  • Room 241, Sept 2016
  • Room 241, Sept 2016
SteveinVa, 1 Oct 2016 | Read review
“We like the queen bed rooms best.”
lindamC9028JA, 18 Sep 2016 | Read review
5 of 5