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Holiday Inn Express Knoxville Strawberry Plains

237 reviews
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Traveller (8)
Room & Suite (10)
Overview
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(40 reviews)
“room was clean”(20 reviews)
“great hotel”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Knoxville Strawberry Plains
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (237)Write a Review
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84
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9
4
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LanguageEnglish
119
84
21
9
4
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All reviewsfront deskroom was cleangreat hotelsafe areathe breakfast areafirst floorlong drivebusiness centerstay there againchecking instaff was friendlybiscuitsfree breakfastpetinterstatelobbyexit
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1 - 5 of 237 reviews
Reviewed 26 December 2017 via mobile

THIS HOTEL IS UNDER RENOVATION and we did not learn this until we checked in. This is a 4 story hotel and the 3rd & 4th floors are being renovated and workers are on the 2nd floor or this is what we were told. There...More

Thank JMM1947
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 28 December 2017

Please accept our sincere apologies for the disappointing service of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. Should you return to our area in the...More

Hotel's Favourite
Reviewed 8 October 2017

Stayed two nights in October. I ask the front desk how long they had been there and was told 10 or 11 years. I could not believe it because I thought the hotel was brand new. The spotlessly clean lobby with the new looking furnishings...More

Thank Martha L P
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 9 October 2017

We are glad you found our staff friendly and accommodating. Thank you for letting us know you enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains an we look forward to hosting you again

Reviewed 21 October 2017

Overall a nice place and may stay there again. Do not recommend breakfast. PROS: - Nice, attractive location. - Staff was nice. - Clean entryway - Quiet inside. - Nice exercise room - Nice bed, good sleep - Clean room except for under bathroom sink...More

Thank ShenVal04
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 22 October 2017

I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed. We would love for you to give us an opportunity to make up for your poor experience. Thank you for your feedback...More

Reviewed 9 October 2017 via mobile

Hotel was nice and clean. The front desk was friendly. Beds were comfortable and the rooms were a decent size- we had a double room and we were comfortable. Breakfast was good but the space was small.

Thank flygal1016
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 10 October 2017

Thank you for your good review and we are glad you enjoyed your stay. Please return the next time you are in our area.

Reviewed 22 September 2017

Stayed here enroute to Hilton Head a couple times and both times had a great experience. Two minutes off I-40 with nice restaurant and gas right across the street. Looks really new. Room was quiet, spotless, modern and comfy. The front desk staff is super...More

Thank ClaireDeLune2009
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 23 September 2017

We are glad you enjoyed your stay enough to come stay with us again. Thank you for your good review and we look forward to hosting you again here at the Holiday Inn Express Knoxville Strawberry Plains.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$107 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Knoxville
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$107 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Knoxville
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (8)
Room & Suite (10)
Questions & Answers
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Jill G
1 April 2017|
AnswerShow all 3 answers
Response from Brooklyn Ann C | Reviewed this property |
Yes. When the hotels say it's "pet friendly" all of the rooms have had pets in them. The hotel is 100% per friendly however they clean the rooms very well and all carpets/linens are cleaned after the pet has checked out.
0
Votes
Room Tips
"Room away from highway & ice machine"
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"Odd numbers facing south see the main drag."
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"suites start on 2nd floor"
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"back side, view of woods."
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