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We were in town for our daughter's college orientation. We only got to spend one night, but this was our best hotel experience ever. Super clean and well furnished. I didn't know bathrooms could be that clean!
Stopped here for the night on a road trip back from CA. We were tired and the room they gave us was remodeled and quiet, the bed was sweet. Great front desk personality when we checked in. She gave us a quiet room away from...More
1 Thank Pattio56101
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded April 21, 2018
We are glad you enjoyed a quiet night during your trip. Thank you for complementing our hotel the Holiday Inn Express Knoxville Strawberry Plains and our staff. Please return again.
We have stayed at this hotel several times over the past few years and this was our first stay since the hotel redecorated, updated, and renovated.It is great! Everything is fresh and clean. The rooms have all the conveniences you would want and everything was...More
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 2 days ago
Thank you for your good review. We are glad you returned to stay with us again and are glad you enjoyed our renovations. We apologize for your first contact and will be looking into this. Please return again soon .
I've reserved my review until after 2 stays since once is a fluke but twice is a pattern. After all, this is HIE and not Waldorf Astoria, so I'll keep that in mind. First, the good: The blackout shade is A++++. If you need complete...More
If you are like me you are seeing more and more of these wall thermostats with the built in motion sensor. While I’ve had this problem before, it’s been a while and I think most places that use them have bypassed this functionality but not...More
Thank Ron M
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 4 weeks ago
I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! We take all feedback seriously, and sincerely regret that we did not quickly attend to this problem. I thank you very...More
Response from Brooklyn Ann C | Reviewed this property |
Yes. When the hotels say it's "pet friendly" all of the rooms have had pets in them. The hotel is 100% per friendly however they clean the rooms very well and all carpets/linens are cleaned after the pet has checked out.
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"Ask for a room facing back of hotel to reduce road noise."