We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stayed here in November 2017 for the Thanksgiving week-end. Everyone was very friendly and helpful.
We always travel with our Puppy and she was very welcome by the Staff. This Hotel has easy access to everything. Looking forward to staying here again.
Thank Arleen C
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 2 weeks ago
We were glad you welcome you and your whole family over the Thanksgiving week-end. Thank you for letting us know you enjoyed your stay. We look forward to hosting you again here at the Holiday Inn Express Knoxville Strawberry Plains.
Stayed two nights in October. I ask the front desk how long they had been there and was told 10 or 11 years. I could not believe it because I thought the hotel was brand new. The spotlessly clean lobby with the new looking furnishings...More
Thank Martha L P
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 9 October 2017
We are glad you found our staff friendly and accommodating. Thank you for letting us know you enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains an we look forward to hosting you again
Dog-friendly front desk reception and lots of helpful hints about where to go in town for a late dinner. The room and the bathroom were both clean and the hallway was pleasant. We arrived a bit late so parking wasn't easy but we found a...More
Thank Gwen V
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 3 weeks ago
Thanks for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you enjoyed your stay. Please return again soon.
THIS HOTEL IS UNDER RENOVATION and we did not learn this until we checked in. This is a 4 story hotel and the 3rd & 4th floors are being renovated and workers are on the 2nd floor or this is what we were told. There...More
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 28 December 2017
Please accept our sincere apologies for the disappointing service of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. Should you return to our area in the...More
Overall a nice place and may stay there again.
Do not recommend breakfast.
- Nice, attractive location.
- Staff was nice.
- Clean entryway
- Quiet inside.
- Nice exercise room
- Nice bed, good sleep
- Clean room except for under bathroom sink...More
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 22 October 2017
I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed. We would love for you to give us an opportunity to make up for your poor experience.
Thank you for your feedback...More
Response from Brooklyn Ann C | Reviewed this property |
Yes. When the hotels say it's "pet friendly" all of the rooms have had pets in them. The hotel is 100% per friendly however they clean the rooms very well and all carpets/linens are cleaned after the pet has checked out.