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Holiday Inn Express Knoxville Strawberry Plains

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Traveller (8)
Room & Suite (16)
Dining (4)
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Overview
  • Excellent53%
  • Very good34%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
“front desk”(43 reviews)
“room was clean”(20 reviews)
“great hotel”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Knoxville Strawberry Plains
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Reviews (246)
There are newer reviews for Holiday Inn Express Knoxville Strawberry Plains
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Traveller rating
125
86
21
10
4
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Time of year
LanguageEnglish
125
86
21
10
4
Show reviews that mention
All reviewsfront deskroom was cleangreat hotelsafe areabooked this hotelfirst floorlong drivebusiness centerstay there againchecking infree breakfastbiscuitspetinterstatelobbyexitpillows
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21 - 25 of 246 reviews
Reviewed 2 May 2017

At the last minute I decided to stop for the night in Strawberry Plains, and since I am an IHG rewards member I chose this hotel. The gentleman (the night manager that day- Matthew maybe?) that answered the phone was very friendly, and just as...More

Thank Tori M
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 4 May 2017

Thank you for choosing our hotel the Holiday Inn Express Knoxville Strawberry Plains and we are glad you had a restful evening. Your good review is appreciated and please return again the next time you are in our area.

Reviewed 1 May 2017

Came in to hotel expecting a room with 2 beds on first floor, but clerk advised they have none, so much for making a request in advance. So, we were sent to second floor, with our pet. As seniors, we always request first floor for...More

Thank George W
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 2 May 2017

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us...More

Reviewed 12 April 2017 via mobile

This hotel spent some money on updating the lobby area but don't be fooled into thinking that the rooms are updated too! Our room was ok, but the bathroom desperately needed updated. This is the first pet friendly HIEx we've ever encountered. It's supposed to...More

Thank Robsrider18
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 13 April 2017

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you...More

Reviewed 5 April 2017

This hotel looked brand new, the room was spacious and super clean. Great mattress and great nights sleep. Seemed to be a very safe area and the breakfast was way better than you would expect in a hotel. Only complaints; 1) the front desk employee...More

Thank Reb1198
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 6 April 2017

We apologize for your wait to check in and out. We are glad you enjoyed a good nights sleep and felt safe at our hotel. Thank you for your good review and we hope to be seeing you in the future.

Reviewed 9 March 2017

We stopped off at the Holiday Inn overnight on a trip from Charleston, SC to our home. This hotel has been recently renovated and is pet friendly--including cats. The hotel is clean, the staff is very friendly. Also, there is a free breakfast that is...More

Thank Frank L
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 10 March 2017

It is good to know we provided you with a good nights rest during your trip. We are glad you enjoyed your stay and want to invite you back to stay here at the Holiday Inn Express Knoxville Strawberry Plains the next time you are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Heated pool
Details
Price range
US$109 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Knoxville
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$109 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Knoxville
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (8)
Room & Suite (16)
Dining (4)
Pool & Beach (1)
Questions & Answers
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Jill G
1 April 2017|
AnswerShow all 3 answers
Response from Brooklyn Ann C | Reviewed this property |
Yes. When the hotels say it's "pet friendly" all of the rooms have had pets in them. The hotel is 100% per friendly however they clean the rooms very well and all carpets/linens are cleaned after the pet has checked out.
0
Votes
Room Tips
"Just repair the multi light socket in the bathroom and the next visitor will be able t use it."
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"high floor"
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"Ask for a room away from the pool. 1st floor. Although it was quiet the Friday we stayed."
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"If you prefer your room temperature to be adjusted prior to arrival, all you have to do is ask."
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