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Country Inn & Suites By Carlson, Knoxville at Cedar Bluff

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Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
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588 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Start your review of Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
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Cleveland, Tennessee
Reviewed 4 days ago NEW

As a business traveler, I have stayed at various hotels and this one is by far the best I have experienced. The customer service, cleanliness and quiet atmosphere are attributes that others should strive to emulate. The staff (Alex, Collin, Lisa, Hughes, Nikki, Monique and Brianna), were more the professional and extremely accommodating. I will definitely recommend this hotel to...

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Helpful?
Thank cuevasmcuevas
Louisville, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 12 February 2017 via mobile

Room 314 The bad: The tv was not HD so the picture seemed a bit fuzzy. The good: We stayed here last night and it was a very clean room. The beds were comfortable, the towels & linens were nice and white, free snacks available upon check-in (fresh fruit, coffee & tea, chocolates chip cookies), plenty of toiletries, a/c &...

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Thank KyTravelingFamily2
About Hotel's Favourite Review
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Thank you for taking the time to review us from your recent trip! I'm thrilled to hear about the aspects of your stay that you so greatly enjoyed and appreciate your desire to share them. We always appreciate hearing how much our Counter is loved. Hopefully you will continue to on your next trip to Knoxville. Have a great weekend!

Nashville, TN
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank tudorguy
Chicago
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank K4461IEjohnw
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

McMinnville, Tennessee
Reviewed 2 weeks ago via mobile

First room was dirty smelled like a wet dog had smoking party. Moved rooms then trash truck staying dumping and banging at 2:30a.m. Door jam is broken.....grout around tub missing.....housekeeping fails to do anything but make the bed. Since the company is paying I'm stuck however I'm not sure how they got this rating.....very disappointing

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Thank LTCSOCOM
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Thank you for your feedback, Mr. Nunley. While I do apologize for the initial issues with the room you were sent to I understand your concerns and am glad our staff were able to quickly locate an improved room for you. Unfortunately there isn't anything the time our neighboring businesses have their garbage picked up, but I will make note...

Knoxville, Tn, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Cheryl D
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Atlanta, GA, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank gwenh558
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Nashville, Tennessee
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank crystalsC3341OG
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Reviewed 3 weeks ago via mobile

Comfortable, clean room. Attentive staff. Breakfast was tasty and ample variety. The breakfast staff was accommodating. Only complaint was kids in the hot tub which kept me out and noise from pool area heard out in lobby. It was distracting.

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Thank Barb B
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

Thank you for the feedback from your time at our hotel! I'm pleased to see the aspects of your stay that you enjoyed so much, but I do apologize for any issues that arose from the hot tub. I will personally use your feedback going forward to ensure that future guests don't experience the same issue. Have a good day.

Toledo, Ohio
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Diane K
Alex C, General Manager at Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At the Country Inn & Suites By Carlson, Knoxville at Cedar Bluff, TN, guests receive thoughtful perks like free high-speed Internet access and concierge services, all while staying in a convenient location near the University of Tennessee and Neyland Stadium. The hotel is also situated near numerous area businesses and cultural institutions like the Tennessee Theatre, the Knoxville Museum of Art and the Bijou Theatre. Extended-stay rates, a business center and meeting facilities are available to address your travel needs. Enjoy a stress-free stay in West Knoxville, TN with the hotel's well-equipped fitness center, an indoor pool and the complimentary, hot Be Our Guest Breakfast buffet, all courtesy of the Country Inn & Suites. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Knoxville at Cedar Bluff

Address: 9137 Cross Park Dr, Knoxville, TN 37923-4505
Region: United States > Tennessee > Knoxville
Price Range: $135 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville at Cedar Bluff 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Country Inn And Suites Knoxville At Cedar Bluff
Country Inn & Suites Knoxville At Cedar Bluff Hotel Knoxville
Hotel Style:
#3 Romantic Hotel in Knoxville
#3 Business Hotel in Knoxville
#13 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Knoxville at Cedar Bluff staff and other travellers.
7 questions
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austin
7 months ago
Detroit, Michigan
5 months ago

See all questions (7)

Questions? Get answers from Country Inn & Suites By Carlson, Knoxville at Cedar Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the top floor as this has terrible noise from the Hvacs above.”
Dragonetti151, 16 Feb 2017 | Read review
“Attractive and friendly, I was on the 3rd floor and didn't hear anything going up or coming down each day & evening.”
Z8618TWdebrac, 18 Jan 2017 | Read review
“Don't pick second floor near the elevator or stairway from main floor.”
jimf749, 31 Oct 2016 | Read review
“Back side might be more quiet.”
D8358DRjohnm, 5 Sep 2016 | Read review
“bring your own pillows!!!”
jbow11671, 11 Aug 2016 | Read review
5 of 5