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Red Roof Inn & Suites Knoxville East

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Traveller (36)
Room & Suite (42)
Dining (5)
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Overview
  • Excellent27%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible4%
Travellers talk about
“no elevator”(27 reviews)
“indoor pool”(29 reviews)
“waffles”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (323)
There are newer reviews for Red Roof Inn & Suites Knoxville East
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Traveller rating
88
124
71
24
14
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Time of year
LanguageEnglish
88
124
71
24
14
Show reviews that mention
All reviewsno elevatorindoor poolwafflesroom was cleanpets stay freebiscuitsfirst flooraaa discountking suitefree breakfastwould stay here againgreat roomnon smoking roomstaff was friendlynice stayinterstatecereal
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91 - 95 of 321 reviews
Reviewed 27 December 2015

The hotel served it's purpose of a night's sleep but that's about it. It is pet friendly which is why we stayed there, rate was reasonable. Good thing we were tired from driving all day because the TV kept losing it's signal and there was...More

Thank Ron A
Response from ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville EastResponded 9 February 2016

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

Reviewed 27 December 2015 via mobile

Nasty beds have urine stains, the "fitness center" is actually a large closet with 2 treadmills and a bike sitting against each other. The pool room greets you with a toxic chorine cloud. The breakfast is okay but they only had empty juice dispenser at...More

Thank Dentack27
Response from ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville EastResponded 9 February 2016

Dear Guest, Thank you for taking the time to write about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using...More

Reviewed 8 December 2015

Tried calling this hotel five (5) times. Chose different options a couple of times, but mostly just tried option number two (2) to make a new reservation. After the phone rang about 40 times, it automatically transferred me to the "operator" whom I had tried...More

Thank Mike B
Response from ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville EastResponded 14 December 2015

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction you experienced with our customer service. We appreciate the valuable feedback and use this information to continually improve our services. We hope you consider staying with us in...More

Reviewed 30 November 2015

I needed just a place to sleep a night while driving to the Biltmore. The location is good- right off the highway. The outside looked nice too. The lady was nice enough that gave me my key. It's only two floors so there is no...More

Thank Jillfriend
Response from ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville EastResponded 2 December 2015

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Warm Regards, Hotel Management

Reviewed 26 November 2015

Travelling from Norfolk back to Tennessee, I stopped for the night at the Red Roof Inn east of Knoxville. I opted for the King Suite for $85. As with most Red Roof Inn's, the room looked like it was probably really nice in the late...More

Thank JR_Bowers
Response from ManagementTeamGM, Manager at Red Roof Inn & Suites Knoxville EastResponded 2 December 2015

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$67 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Knoxville
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$67 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Knoxville
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (36)
Room & Suite (42)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Pamela R
June 8, 2016|
AnswerShow all 3 answers
Response from jocelyn l | Reviewed this property |
If you stop at travel information centers along the way Red Roof usually offers a $10.00 plus coupon it's worth the stop and they are always clean and inviting stops for you along the way Hope this helps
1
Vote
SherryJ80
December 9, 2015|
AnswerShow all 5 answers
Response from saunt082472 | Reviewed this property |
the pool in February 2017 was at 80 degrees. it was not as heated as you'd think I couldn't get all the way in. still cold in my book
0
Votes
Room Tips
"Make sure everything working correctly before finalizing booking."
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"There was quite a bit of highway noise but I travel with soft foam earplugs or drift off listening to white..."
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"First floor."
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"Away from the freeway, get an extra blanket when you check in"
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