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What an AWFUL experience we had at this hotel. It was my mother and myself, driving from Austin, TX to Boston, MA and needed a quick place to stay for the night. When we checked in at the front desk, the woman working there (who’s...More
We had a room a couple doors down near the waterpark. It was great to walk a few feet, go down the stairs, and be able to enjoy the hot jacuzzi, and the water slides. Even as a large grown woman i enjoyed acting like...More
1 Thank Crystal M
Management response:Responded 12 December 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More
The room itself was really dirty when we arrived. The bathroom had not been cleaned. There were dirty towels hanging on the back of the door and pubic hairs all over the shower. We had housekeeping come up and clean. The desk chair was broken....More
Thank Kathryn P
Response from SBray1523, General Manager at Quality Inn & Suites West WaterparkResponded 3 weeks ago
Thank you for taking the time out of your busy schedule to let us know of your recent stay at Quality Inn & Suites Waterpark Knoxville. Your feedback is important to us and I am sorry that we failed to make your stay an enjoyable...More
It's a pig sty inside and out. Imagine sleeping in a locker room of a public swimming pool and you'll get the idea. Rooms surround an interior "water park" that has very noisy water features and lots of screaming children. The rooms smell like chlorine...More
The 1st room stunk so bad we had to move. Realized this is the standard here when we saw/smelled the second room! I thought it would do for a night and would 'rough it'... My daughter played for 1 hour at the water park. She...More
US$67 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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