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Hilton Garden Inn Knoxville/University

798 reviews
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Traveller (54)
Room & Suite (28)
Dining (3)
Overview
  • Excellent66%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible3%
Travellers talk about
“valet parking”(63 reviews)
“great location”(85 reviews)
“valet staff”(21 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Knoxville/University
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (798)Write a Review
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159
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29
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502
159
63
41
29
Show reviews that mention
All reviewsvalet parkinggreat locationvalet stafffront deskroad constructionshuttle serviceper daycollege visitwithin walking distancegreat staythe hotel staffthe entire stafffire pitbusiness tripfootball gamevery nice hoteldefinitely stay here again
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1 - 5 of 794 reviews
Reviewed 5 days ago

Cheyenne, Cooper, Chad, Barry and Austin were special to us and I would recommend everyone ask for them. Make sure you ask for them and you will be pleased if they are working. They represent the hotel well with their personality and business skill set.More

Thank lnaylor2018
Response from Chad B, Front Office Manager at Hilton Garden Inn Knoxville/UniversityResponded 4 days ago

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very...More

Hotel's Favourite
Reviewed 4 weeks ago

I cannot say enough good thins about the staff. They were extremely friendly and helpful. Everyone went out of their way to make sure that our stay was exceptional. Very spacious room and super clean. Great location . . . within walking distance to restaurants...More

Review collected in partnership with Hilton Garden Inn
Thank 1powercouple
Response from Chad B, Front Office Manager at Hilton Garden Inn Knoxville/UniversityResponded 4 weeks ago

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very...More

Reviewed 5 days ago

My daughter and I stayed at the Hilton Garden Inn, Knoxville/University last night before touring UT's Law School today. The hotel staff is super friendly and helpful. They offered us water bottles when we checked in (very nice touch since we've paid up to $8...More

Thank tcobb_lexloci
Response from Chad B, Front Office Manager at Hilton Garden Inn Knoxville/UniversityResponded 4 days ago

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very...More

Reviewed 1 week ago

I was on a car trip and wanted to find a Hilton property for an overnight. This was an interesting choice with the local university influence. Hotel is an older Days Inn but renovated and re branded so a good experience property wise. Your forced...More

Thank StrugglingGolfer
Response from Chad B, Front Office Manager at Hilton Garden Inn Knoxville/UniversityResponded 5 days ago

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very...More

Reviewed 1 week ago

This is the typical Hilton Garden Inn as far as design. The staff was friendly and addressed some special requirements around billing. The rooms were spotless. The only problem was with the toilet in my room. It stopped up in the morning. When I returned...More

Thank Neil M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Room Service
Dry Cleaning
Shuttle Bus Service
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$118 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$118 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (54)
Room & Suite (28)
Dining (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
don g
12 October 2017|
AnswerShow all 3 answers
Response from Chad B | Property representative |
The hotel is only service animal friendly
0
Votes
Terry A
24 December 2016|
AnswerShow all 6 answers
Response from Eric H | Property representative |
Yes there are plenty of restaurants within walking distance from the hotel. We have a list of restaurants at the desk for your convenience.
0
Votes
Terry A
24 December 2016|
AnswerShow all 2 answers
Response from Eric H | Property representative |
Unfortunately no. The shuttle only goes 3 miles radius of the hotel. There are taxi's and Uber available at the airport along with car rental desks.
0
Votes
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12
Room Tips
"All rooms appear to be good"
Read review
"We stayed on the 4th floor. It was quiet and comfortable."
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"Don't stay on the top floor due to the plumbing."
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"If you stay on a lower floor you have a better chance of having hot water for a shower"
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