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Hilton Garden Inn Knoxville/University

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Hilton Garden Inn Knoxville\/University
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553 Reviews from our TripAdvisor Community

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Showing 552: English reviews
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Reviewed 2 days ago NEW

Hotel was clean, and staff was extremely friendly. There is some construction going on around the hotel , but was easy enough to get around it. We were there for a college tour-was located close to UT Knoxville and downtown Knoxville. Plus there are several restaurants within walking distance.

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Thank tammybP9040MR
Beattyville
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

I called this hotel after I was unable to reserve on line and received nothing but competent, courteous service from a young gentleman named Chad. There was another young man present when I checked in but I failed to get his name but, both gave outstanding service. They offered me an upgrade because I had such an issue reserving online....

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4Thank Peggy-145
About Hotel's Favourite Review
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very hard to provide the best customer service and to make our property the best in...

Germantown, Tennessee
Reviewed 2 days ago NEW

The entire staff from front desk, housekeeping, breakfast wait staff and valet, we found everyone to be most welcoming, very friendly. Location is on the University of Tennessee campus, within walking distance to everything . The city is making enormous improvements on the area.

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Thank theboonebunch
Fishers, Indiana
Reviewed 5 days ago NEWvia mobile

We had a great stay at this hotel when we were in town for the weekend. We were watching our nephew play baseball on campus and it was super convenient! Great hotel staff, rooms were clean and everyone was friendly. Highly recommend!

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Thank Christine T
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very hard to provide the best customer service and to make our property the best in...

Lakeland, United States
Reviewed 6 days ago NEW

Stay at this hotel! Love the valet service and staff! Bar staff is excellent!! The location is great in Knoxville as it is not downtown but very close and in the middle of campus is great! Within walking distance to great bars and food if you want to leave the hotel - but the hotel food and beverage services are...

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Thank 235daphnew
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very hard to provide the best customer service and to make our property the best in...

Melbourne, Florida
Reviewed 1 week ago

I've had two 3-night stays here recently and both were great. The staff is all extremely friendly including front desk, waitresses, cooks and valets. Clean room, comfortable bed, fridge, microwave, Keurig coffee pot. Good cook-to-order breakfast. Close to everything at UT Knoxville, and only a few minutes from downtown. Good restaurants within a couple of blocks. Valet parking only ($10),...

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Helpful?
Thank Gary F
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know...

Reviewed 1 week ago via mobile

This property never disappoints. The desk managers are always helpful. Chris at the front door is great and Ariel in the food section is a joy and an asset for this hotel. Great people and great hotel!

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Thank Jeffrey V
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know...

detroit, United States
Reviewed 1 week ago

Great place to stay. Close to the University, shopping, etc. My room was clean and spacious and the staff was super friendly and make me feel right at home. There was a bar and restaurant in the facility. The food was good! I highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Thank N1461ZDlisab
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know...

Lawrenceburg, Tennessee
Reviewed 1 week ago

Excellent place to stay, and the service was great. Location is perfect for visiting UT campus. Will definitely stay here again. Hope construction is finished next visit! People were all friendly and helpful.

Review collected in partnership with Hilton Garden Inn
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Thank amandapG4288UP
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know...

Tazewell
Reviewed 1 week ago

Very nice hotel for the price. Room was a bit small but the bed slept well and the bathroom was very clean. Friendly staff, especially the valets. No extras like a pool or free breakfast bar, however.

Review collected in partnership with Hilton Garden Inn
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Thank eebonney
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!! ... more   less 

Additional Information about Hilton Garden Inn Knoxville/University

Address: 1706 Cumberland Avenue, Knoxville, TN 37916-3002
Region: United States > Tennessee > Knoxville
Price Range: $158 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Knoxville/University 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Days Inn Campus Hotel Knoxville
Days Inn Knoxville
Knoxville Days Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Knoxville/University staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Knoxville/University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the top corner by the the service room. It is noisy.”
 of 5 bubbles 513jont, 15 Mar 2017 | Read review
“Well naturally like any stay try to get away from the elevators”
 of 5 bubbles Auxano, 3 Mar 2017 | Read review
“Rooms on the southside are quieter since they don't face Cumberland, which is quite busy.”
 of 5 bubbles Metromark, 27 Feb 2017 | Read review
“South rooms have better view (even number), don't get room by elevator, some end rooms can be much smaller because of stairs.”
 of 5 bubbles shawnabbtt, 23 Feb 2017 | Read review
“I'd stay on the 3rd Floor not the 4th”
 of 5 bubbles RandyN810, 18 Dec 2016 | Read review
5 of 5